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Days Inn St. Louis - Lindbergh Boulevard
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Reviewed 29 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HR S, Guest Relations Manager at Days Inn St. Louis - Lindbergh Boulevard, responded to this reviewResponded 4 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 May 2014

Horrible experience! The room they gave us at first had a broken lock. The locked door could be opened from the outside by lifting the handle - no key card needed! The manager tried fixing it and failed so he put us in another room. This time the cable didn't work and we had to have someone come up and fix it. Also, the bathroom door wouldn't shut. It was like the door was too big for the door frame. And then the final straw, the day after our stay we checked our credit card statement and they had charged us 4 times for the stay! Now we are dealing with them on getting our money back. DO NOT STAY THERE!!!

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shannon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HR S, Guest Relations Manager at Days Inn St. Louis - Lindbergh Boulevard, responded to this reviewResponded 29 June 2014

Hello Shannon S,

I hope we were able to address the issue with the credit charges and I am sorry that there was ever such a problem. I am glad to hear that our staff was doing the best they could to help address your concerns about the room.

Have a nice summer,

Mackenzie
Guest Care Manager

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Reviewed 27 May 2014

Don't waste your money here...this property is a dive. The location is sketchy, common areas are dirty and rooms are in need of serious repair. The only way to shower w/hot water in our room was to have another member of our party continually flush the toilet!! Another family traveling w/us discovered a bottle of lotion and a hairbrush IN - not under - their bed. Rooms are not clean, carpets are worn. After our experiences in the common areas and rooms, there was no way I was even going to give their breakfast a shot. Not recommended.

  • Stayed: April 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Service
1  Thank merc3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HR S, Guest Relations Manager at Days Inn St. Louis - Lindbergh Boulevard, responded to this reviewResponded 29 June 2014

Hi Merc3,

I want to apologize that you did not find our accommodation satisfactory. We appreciate you taking the time to make this review and hope that you might consider giving us another chance.

Regards,

Mackenzie
Guest Care Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HR S, General Manager at Days Inn St. Louis - Lindbergh Boulevard, responded to this reviewResponded 25 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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