Booked the room last minute, staff was nice over the phone even gave us a discount on the room. When booking we advised we had a 2 year old and a 7 year old but had portable beds for both (crib and travel cot). We were told it was no problem for the amount of people in the room when we booked. Arrived at the hotel and front desk complained that we were not supposed to have that many people in the room but she would let us stay this time. Walking to our indoor room was like walking through a sauna. The room was dirty, within 15 minutes of taking off my 2 year old's shoes his socks were black. The room appeared to have been recently poorly repainted. About 11 pm that night the headboard fell off the wall and slid behind the bed. Luckily no one was actually on the bed when it fell. We didn't call the desk or go down to tell them until the next morning since I had just finally got both my kids to sleep after the pool closed at 10 and the yelling outside the room quieted down. The first person I spoke with stated they would have moved us had we notified them when it happened (wasn't about to wake up a 2 year old to move at 11 pm) Husband told the front desk again (different people) upon our check out to make sure the damage was noted as not having been done by us and the lady had the nerve to ask what we were doing to make it come off the wall. What made it come off the wall is whoever hung the thing didn't know what they were doing and used short screws into a piece of thin wood attached to drywall (not on the studs) and then put a heavy headboard on the thin wood. Thankfully no one was hurt when this headboard fell off. The breakfast was consistent with the type of hotel and ok.
- Official Description (provided by the hotel):
- Spacious indoor courtyard with guest rooms easily accessible to indoor atrium for families. Rooms accessible directly from parking lot for travelers needing convenient access to their room. Family friendly environment featuring large indoor pool, playground and arcade area. Perfect lodging facility for amateur sports activities, family reunions, small business conferences, or training seminars. Complimentary Daybreak Breakfast daily, 630am - 930am on weekdays and 7am-10am on weekends. Complimentary 60 by 60 multipurpose room for amateur sports groups of greater than 25 rooms from check in to check out time. Advance reservations required. Complimentary 30 by 50 multipurpose room for family event groups of greater then 15 rooms for up to four hours. Advance reservations required. Centrally located, we are just minutes from Grant's Farm, the Magic House, Powder Valley Nature Park, and Incredible Pizza. Enjoy Cardinal Baseball or any other St. Louis classics, like the Arch, the St. Louis Zoo, Anheuser Busch tours, or the City Museum just 20 minutes East and Six Flags only 20 minutes West. Must have one adult 21 years or older checking into and staying in each room during entire visit. Pets allowed in some rooms based on availability for a NON-REFUNDABLE 30.00 USDA Pet Fee per day. ... more less
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- Also Known As:
- Days Inn Saint Louis/Lindbergh Boulevard Hotel Sunset Hills
- Saint Louis Days Inn