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Holiday Inn St. Louis SW Route 66
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Reviews (314)
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Reviewed 17 July 2013

This place is good enough if you're looking for an inexpensive room at a decent hotel in the city. It's in a good location with a very short drive to Forest Park, Washington University, Barnes-Jewish hospital, and not too far from downtown. If you can get a good price on a room, the location may be worth it. The hotel is a little run-down, so if you can't get a good deal, I'd stay elsewhere. The rooms are comfortable and up to the standard I would expect for the price we paid, but they rooms are a little musty, worn, and in need of updates. If you're looking for modern or spotless, this place is not for you. If you're a budget traveler looking for a good location at a decent price, then this hotel should be just fine. I've read several reviews complaining about staff. Our stay was short (just one night), but all the staff we dealt with were friendly and helpful.

  • Stayed: July 2013, travelled with family
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Thank TravelingSquirrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mickeah, Front Office Manager at Holiday Inn St. Louis SW Route 66, responded to this reviewResponded 19 July 2013

We appreciate your time, and are thankful that you were able to provide us with your feedback. Our location is located within 15 minutes of all St. Louis attraction. Im happy you found it convenient. Our team prides itself on customer service and we appreciate you complimenting us.


Thank you,
Front Office Manager

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Reviewed 8 July 2013

Ten years ago my wife and I got married and intended to stay the night at this hotel. Thanks in part to my lack of knowing the difference between this and another Holiday in near by we ended up having to drive 10 minutes away in the middle of the night and never got to stay here. We intended to rectify that for our anniversary. We sprung for the Multi level Jacuzzi room. The Jacuzzi itself was nice, but needed a little work. The room was more or less a standard King size room with a set of stairs up to the second floor where the Jacuzzi was. Beyond the "bling" of having a two person hot-tub there were a few things I was highly under-impressed by for the price.

First of all we paid extra for the pre-pay breakfast. It was not worth it. 10 dollars per person would have got my wife and I a more than decent breakfast at any neighboring restaurant. The breakfast provided was warm, but very un-original and very lacking on flavor.

Secondly, and my biggest gripe by far, is that while our first time filling the hot-tub we had plenty of hot water (Around 8PM), the second time (8AM), there was little to none. To the point that you could turn the hot water on full blast and barely get a trickle. For what I paid for the room, for it being a jacuzzi room, it should sport it's own hot water heater.

The hotel is in a great location, has plenty of parking, the WiFi was decent, but stay away from the premium rooms.

  • Stayed: July 2013, travelled as a couple
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Thank Joseph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mickeah, Front Office Manager at Holiday Inn St. Louis SW Route 66, responded to this reviewResponded 19 July 2013

We appreciate your comments about your recent stay and I am very sorry that your experienced problems with your stay.. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and can assure you that your issues will be addressed immediately.


Thank you,
Mickeah

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Reviewed 23 June 2013

Was looking for a good hotel under $100 which was difficult to find in St. Louis. We did Priceline and found this hotel. Was about 20 minutes to Busch stadium, almost all highway, so easy to get to it. Was close to downtown Kirkwood, which was a nice a little town to visit for lunch.

The hotel room was clean, beds were comfortable, had an iron and board, the a/c was not loud, had a big outdoor pool (we didn't use it). We went to the hotel bar at night and there was 80's band called Plastic. The bar is a bit of dance night club, which was not expected but cool. If you liked live music, especially 80s that night, you'd dig it. Just nice to have a place that had some live music. Overall good experience.

  • Stayed: June 2013, travelled as a couple
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Thank patrick o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn St. Louis SW Route 66, responded to this reviewResponded 9 July 2013

Dear patrick o,

Thank you for taking the time to write us a review regarding your recent stay. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the room accommodations, facilities and the location of the hotel. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.

Once again many thanks for your feedback and we look forward to welcoming you back in the near future.

Sincerely,

Janice A
Case Manager
IHGCare

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Reviewed 7 June 2013

it seemed like everywhere was booked the weekend i went to STL. when i got there the room wasnt ready. i stayed in the lobby until they told me my room was ready. i stayed there over 2 hours. then i asked and they told me if i minded that i move rooms. no, just get me a room.
the workers were nice. no breakfast offered, just coffee. but like i said, for 1 night , i got a cheap deal on pri*eline. so that helped.

  • Stayed: May 2013, travelled with friends
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Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mickeah, Manager at Holiday Inn St. Louis SW Route 66, responded to this reviewResponded 14 June 2013

Thank you for your stay and taking the time to review our prorperty. We sincerely apologize for your unsually long wait for check-in. Our staff work extremely hard to accomodate all early check-in request. Im sorry we were unble to meet your request in a timely manner. We appreciat your time and thankful you were able to provide us with feedback.

Mickea Hicks

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Reviewed 6 June 2013

Stayed here for three nights and was happy with it. There is a fun bar/restaurant attached with live music that I enjoyed. I stayed in an updated, comfortable room and will go back again. Front desk employee was very nice and courteous. Nothing offered for platinum loyalty which is annoying but that is not his fault.

Also has an Avis/Budget rental car facility at the hotel which makes it convenient if you are using that service.

Room Tip: Ask for an updated room
  • Stayed: April 2013, travelled on business
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Thank Aatwatch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mickeah, Manager at Holiday Inn St. Louis SW Route 66, responded to this reviewResponded 14 June 2013

Dear Aatwatch1,
Hello and thank you so much for the review of your stay at Holdiay Inn Route66. Im pleased to see you were able to enjoy our restaurant Mile 277 which has live entertainment 5 nights per week. Its a great place to relax and unwind. We appreciate your business and look forward to you staying with us on your next visit to St. Louis.


Mickea Hicks

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