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“Checked out early, still waiting for refund”

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Hotel balladins Tours Sud
Reviewed 15 August 2013

I rarely if ever check out of a hotel early and had planned to make this my base for budget travel in Tours. After one night I checked out. Even though I paid at the front desk for 2 nights with a major credit card, the desk clerk said their company could only refund my second day's fee by issuing a bank wire to my account in the states and that it would take a month to do so. I am still waiting for the refund. (I have NEVER been to a hotel that could not immediately return the money to a charge card and plan to ask my credit card about this when I return to the US.)

So... why did I check out?

This hotel has NO air conditioning. I was not aware of that when I chose it, but you will be painfully aware of it if you stay here. The rooms are tiny. I mean SMALL. My college dorm room had more space than this place. We rented a triple and the three tiny beds filled the room with just inches between them. Then there was the bed size -- these were kids beds designed for the 7 dwarves. My son's arm was dangling on me in the adjacent bed most of the night while I tried curling up small enough to keep my legs from dangling over the end of the bed. I've slept in better airplane seats.

Then there was the fact that the room was stuffy and hot and had just one tiny window. Worse, the window was above the front door and people stood outside smoking most of the night making the whole room stink. Then there was the adjacent road noise and the fact that no breeze could really blow through this tiny vent-like window opening....

Also, there was no soap or shampoo -- just that liquid stuff in a dispenser in the "shower".

Finally, there are no restaurants for miles around, no night life, nothing. Just a Mc D, KFC, and a bunch of Home Depot like places. This is far from city center -- in fact you pay a toll to get there -- and convenient to nothing.

I could go on and on about this place -- but the bottom line is: don't stay here.

Room Tip: Chose another hotel
  • Stayed: July 2013, travelled with family
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Thank Ethan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (51)
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13 - 19 of 51 reviews

Reviewed 9 August 2013

Good things: near the hotel they are an Auchan, a Lidl, a McDonald and a KFC.
Bad things: I worked hard to find the hotel. The room is very small and very uncomfortable. But the bad thing in the world was the night receptionist (a woman). In her opinion, nothing could be done. I was not allowed to sleep in the room with my 3 family members (wife and two kids of which one under 5) because the room was only for 3 persons and she forced me to take two double rooms; I could not smoke in the courtyard although in my room it was an awful cigarette smoke when I took it, I could not have a chat with friends in the courtyard as I as disturbing the hotel guests, I could not take water in my room for my children, I could do nothing!!! Is the first hotel in my life, and I traveled a lot, where I see such a terror from the receptionist.
In my opinion, don't go there. There are plenty of accommodation options on Loire Valley.

  • Stayed: August 2013, travelled with family
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1  Thank Bogdan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2012

If all you want is a room to crash for the night and are on a budget, check this hotel out. The room was very small for a couple but adequate and fairly clean. Has complimentary wi-fi. Somewhat difficult to find at night. Several American fast food chains nearby (wish we were not on a budget). Used as a base to see 3 chateaus close by. Beware the high cost of French highway tolls; didn't take my World Mastercard at most stations.

  • Stayed: May 2012, travelled as a couple
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Thank dino328gtb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
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  • Stayed: August 2017, travelled with family
    • Sleep Quality
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Thank Alain L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago
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Room Tip: Sur l'arrière
  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank ghisebogeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2017 via mobile
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Stayed: June 2017, travelled on business
Thank Ludovic H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2017
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  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
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Thank christianduvoye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel balladins Tours Sud

Address: 254 avenue du grand Sud | RN 10, 37170 Chambray-Les-Tours, Tours, France
Region: France > Centre-Val de Loire > Loire Valley > Tours > Chambray-Les-Tours
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #9 of 10 Hotels in Chambray-Les-Tours
Price Range: £28 - £41 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel balladins Tours Sud 2*
Number of rooms: 44
Official Description (provided by the hotel):
Our hotel balladins Tours Sud offers 44 comfortable and quiet rooms, with private bathroom. A varied sweet and savory all-you-can-eat breakfast buffet is served everyday in our restaurant. For the most connected, free and unlimited Wi-Fi access throughout the property is available, as well as digital tablets on request at reception! A meeting, a cocktail or another event to organize? Discover without delay our meeting room for up to 50 people. Free parking is also at your disposal and you will be able to park without worries during your stay with us. To relax, you can discover the Loire Valley, classified as a UNESCO World Heritage Site, in the heart of the châteaux and vineyards of Touraine. Do not hesitate to ask for advice from all the reception staff who will help you in your choice of visits. ... more   less 
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Also Known As:
Hotel Balladins Tours Sud France/Chambray-Les-Tours

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