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Kyriad Tours - Joue-les-Tours
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Reviews (419)
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Reviewed 21 September 2013

Check In: I'd booked on line via Best Western web site some weeks ago and pre-paid for best value. Everything was in order on arrival and reception had our room ready.

Location/Room: On the edge of the city, it's perhaps not for those seeking the French 'dream' of views from a chateau down the Loire valley. But if you are looking for a spotlessly clean, tidy hotel with recently refurbished rooms of a good size (for France), plenty of hot water and white towels then this could be for you. Complimentary Wi-Fi is throughout the hotel, but is not great strength in some locations. There were no English language TV channels, this is a big service omission with so many British people staying. Trams into the city centre are 30 seconds walk from the main entrance, although if you're only staying one night, I'd recommend the hotel restaurant. No air conditioning might be a problem in high summer, but in September it was fine.

Dinner: The hotel restaurant I found to be excellent value. It was 24 Euros (plus drinks) for a 3 course dinner of great quality which was beautifully presented and I couldn't find fault with it. Cotton table cover and napkins plus sparkling polished cutlery & glasses added to the professional look. On the down side, a little background music would have helped the atmosphere and, I was lucky in being early into the restaurant and found the pace of service OK.; however, some diners seemed to wait a long time to be served.

Breakfast: Perfectly satisfactory continental style breakfast.

Parking: Plenty of on site parking with no additional charge is a great amenity for those touring with a full car.

Gardens: Look fantastic and a huge bar terrace with outdoor pool would probably be really useful during the summer, but not of particular benefit to me in a cool early autumn!

Security: I mention a minor negative on security. All rooms have a small security safe, however, unusually they are not 'fixed' into the room. So, in the event of a thief entering the room, he'd have a convenient box with which to carry away your valuables!

Staff: Very attentive, courteous and helpful.

Overall: I liked it. It's good off season value and I''ll be looking to stay there again next time I'm passing through.

Room Tip: Park view rooms would be best.
  • Stayed: September 2013, travelled on business
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Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

We arrived on a Tuesday evening to find the hotel locked...... no one in sight. Eventually someone appeared at a side door and let us into reception. They had no trace of our booking through our reward points. Luckily there were rooms free as they had very few guests. The reason we booked this hotel was to use the pool and have a rest during our tour round the Loire valley. Pool was out of action. Very little point in staying as it was next to a shopping centre and in a built up area. The bed was very comfortable. Breakfast was ok - though overall poor for the price. Had we not been using reward points we would have been more disappointed. Checjed out after one night and moved to a much better place in the countryside.

Room Tip: The quieter rooms face the garden and the pool and are east facing.
  • Stayed: August 2013, travelled as a couple
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Thank kmr100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2013

Stay here for a night in the family room which was quite spacious. But the room go no air-con or fan. Lucky is spring so we don't feel hot with the window open. Our room toilet door got no lock (other room got lock) and the kettle is dirty.

Walking distance to Mc donal and a shopping mall.

  • Stayed: May 2013, travelled with family
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1  Thank Pen002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2013

We stayed one night as part of our six day tour of the Loire Valley. The hotel was just outside Tours itself but it was very easy to get into the centre by bus - which was cheap, quick and the bus stops adjacent to the hotel. When the tram system is operating it will be even easier to get into the centre as there is a tram stop just round the corner. Our room was well equipped, spacious, clean and warm! The breakfast was very good and the staff most helpful and spoke very good English. A place to stay!

  • Stayed: April 2013, travelled as a couple
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1  Thank Barry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2013

This very comfortable hotel is part of the Best Western chain. We only stayed one night but it was very satisfactory. The room was well furnished - the only thing missing was a minibar fridge. We ate in the hotel's restaurant which describes itself as "semi gastronomic" - and indeed it was. I started with chicken and ham terrine served in a small kilner jar, then a duck breast followed by a tart au framboise. My companion had a Beef Carpaccio which he thought excellent. Sadly his main course was to have been lamb fillet but the one he was to have must have escaped for it was off the menu. Nevertheless, the alternative of beef medallions was succulent and his dessert which included his favourite mascarpone was good. Not a big hotel by any means but welcoming staff and blessedly quiet - we were on our way south for a short break in Italy - so rest was important. It would have been nice to have stayed longer but the alpine slopes were calling! Well worth a visit and do eat in the restaurant!

  • Stayed: January 2013, travelled with friends
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1  Thank Bryan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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