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“Jekyll and Hyde hotel?”

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Kyriad Tours - Joue-les-Tours
Ranked #4 of 10 Hotels in Joue-les-Tours
Reviewed 2 August 2008

June 2008.
The first room we were offered for our reservation, was absolutely unacceptable, old fashioned youth hostel style! We got a slightly better room, on the 5th floor right under the attic. Therefore, the ceiling was sloped in the room as well as the bathroom with very little headroom in places. That was not the worst: no airco and very hot right on the top floor and no fans available either. The staff however, was very friendly and hardworking.
Some problems simply could not be solved, such as the heat and the VERY noisy traffic just outside the front of the hotel. It started early in the morning before dawn, with everything from noisy trucks to motorcycles and cars in one neverending stream. The back of the hotel was a very nice setup, with (unused) tenniscourts, a large patio and extensive garden. At night, we heard strange noises even there: they were whistling frogs! Never heard of such creatures before, and we never saw them either but heard them loud and clear each night.
The restaurant was surprisingly upscale, in sharp contrast to the rooms which were mediocre at best. Some rooms were renovated, and better than others however.
Prices at the restaurant also reflected the upscale atmosphere, and not a very extensive menu for dinner. The food was excellent though, although expensive. The buffet breakfast (which was included in our stay) was absolutely great!
So although the pictures of the hotel we had seen (and made ourselves) show a country setting, nothing is further from the truth as it is right beside a main road into Tours, city centre.
Indeed there are a lot of tour groups visiting this hotel, but they are not a problem.
We used the hotel as a starting point for visiting a lot of castles in the Loire Valley, which are beautiful. Too bad we were so tired after 4 nights of hardly sleeping due to the noise and heat.

  • Stayed: June 2008, travelled as a couple
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1  Thank Dutchess99
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53 - 59 of 411 reviews

Reviewed 6 July 2007

Just outside Tours City Centre but bit too far to walk. However, this is reflected in the price, which is very reasonable. Be aware that it is a favourite for coach parties of children at one end of the scale and senior citizens at the other end. These parties are catered for at meal times in a large conservatory on the ground floor so the dining room is quiet, but if there ae staffing problems (and there were when we were there), you can wait a little time for your meal.

The food is absolutely delicious but not cheap. Nouvelle cuisine but reasonable size portions. The 3-course menu complet is good value and you could not eat another mouthful. Bar area is pleasant also.

Our only bad experience was breakfast, which is supposed to be served until 10.00 a.m. We went down one morning at 9.30 to find all the tables laid out for dinner. However the remains of breakfast were still laid out so we helped ourselves to the obvious annoyance of the waitress who consistenly muttered under her breath. She made no attempt to supply us with hot water which had run out or any of the other things like eggs so we just left in the end having had some bread and coffee.

When I complained at the end of our stay, the breakfast was taken off the bill without any hesitation and I got the impression that this particular waitress was known for such behaviour.

The room was large but not air-conditioned which would be a problem in August. We were hot even on a low floor in June so I guess the upper floors would suffer even more as the temperatures rise.

Stayed: June 2007
Thank SylviaRichmond
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Reviewed 5 weeks ago
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  • Stayed: January 2018, travelled solo
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Thank 75BRIGITTE75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2017
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  • Stayed: December 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank Jean Baptiste A
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direction_escurial, Directeur général at Kyriad Tours - Joue-les-Tours, responded to this reviewResponded 10 January 2018
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Reviewed 11 December 2017
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Room Tip: Bouchons d'oreils indispensables pour dormir correctement. Salle de bain peu pratique avec cette...
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  • Stayed: December 2017, travelled on business
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Review collected in partnership with this hotel
Thank 667fredericp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direction_escurial, Directeur général at Kyriad Tours - Joue-les-Tours, responded to this reviewResponded 10 January 2018
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Reviewed 21 November 2017
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  • Stayed: November 2017, travelled as a couple
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Thank andcot
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direction_escurial, Directeur général at Kyriad Tours - Joue-les-Tours, responded to this reviewResponded 10 January 2018
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Reviewed 3 November 2017
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  • Stayed: November 2017, travelled on business
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Review collected in partnership with Kyriad.com - Louvre Hotels Group
Thank audiminie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direction_escurial, Directeur général at Kyriad Tours - Joue-les-Tours, responded to this reviewResponded 10 January 2018
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Additional Information about Kyriad Tours - Joue-les-Tours

Address: 4 rue Edouard Branly, 37300 Joue-les-Tours, Tours, France (Formerly L'Escurial Tours Sud)
Region: France > Centre-Val de Loire > Loire Valley > Tours > Joue-les-Tours
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Joue-les-Tours
Price Range: £38 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kyriad Tours - Joue-les-Tours 3*
Number of rooms: 59
Reservation Options:
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Also Known As:
Escurial Hotel Joue Les Tours

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