We use Tinqueux quite often as a stopover for our trips from UK to italy. We arrived on a sunday afternoon, when the hotel's reception is closed, in reality the front door is closed and you have to use an automatic machine to get a key. Unfortunately the machine did not accept our reservation nbr nor my surname nor the credit card used.We tried for 20 minutes, than decided to call the hotel number but there was not reply. At the end we used an emergency number written on a paper notice on the door. Than a lady appeared with our key. The room was small but ok. The bathroom was extremely narrow to the point that a large person would have a problem to do an about turn : 42 cm, less than 2 floor tiles!! After all this and 450km of driving I needed a bier, but the minibar contain only 2 mineral water bottle. Downstairs restaurant and bar where closed, useless to walk to the nearest bar as we are in the centre of an industrial estate.Later we had to take the car again to look for a restaurant. After dinner I tried over and over to use internet but the log in did not recognised my room nbr (131 ) nor my surname...Not my day, and certainly not my hotel !!!! Never again.It is difficult to believe how they can give a 3 star hotel that has no service of any kind over the w/e !!!!! Next time back to IBIS just 3 minutes away.
- Official Description (provided by the hotel):
- Close to the downtown of Reims and convention centres, the hotel and its restaurant Le Pit’Stop welcome you in the surprising car’s universe with in exhibition a surprising sport car. The hotel, fully renovated, offers 48 rooms with a unique design combining modernity and comfort (TV LCD, internet, air-conditioning), a seminar room and a relaxation centre with sauna and hammam. Enjoy and discover Champagne and its region. ... more less
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