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“Good overnight stay near Reims”

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Novotel Reims Tinqueux
Ranked #2 of 10 Hotels in Tinqueux
London, United Kingdom
Level 5 Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good overnight stay near Reims”
Reviewed 10 June 2014

Having stayed here many times over the years, we were pleased to see that this hotel has had an almost complete makeover with beautiful new bathrooms. Still no lift, which is a pain with luggage though there are only 2 floors total. The mattress on our bed was like a ploughed field - we turned it ourselves so found the smooth side and used that. I advised Reception in the morning and was given a discount and assured that the whole hotel was to receive new mattresses within a month. Otherwise, good wifi, parking, pool, efficient and friendly staff, useful Carrefour opposite for petrol.
Having stayed at another Novotel the previous night we discovered that the menu in the restaurant was identical, which was a bit of a disappointment. Would have expected a bit of regional variation. Yes there is a menu of the day, but if it does not appeal then you can be a bit stuck.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com

Helpful?
1 Thank rupertbear1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRAUTMANN_Eric, directeur at Novotel Reims Tinqueux, responded to this review, 20 June 2014
Thank you to share this comment with internet users.

Yes, we have some works for walls and carpets and very soon, we will modify the bedding.

Awaiting the pleasure to welcome you at NOVOTEL REIMS TINQUEUX for your next visit in our town.

Best regards
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Guildford, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 June 2014

We usually stay at the Ibis just over the other side of the carpark from this Novotel but it was fully booked for the day we wanted. And we are glad it was. The Novotel was €20 more than the Ibis but it is a much nicer hotel. Rooms were of a higher standard, there was a bar and lovely pool where you could also eat and drink. Great hotel, give it a try.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRAUTMANN_Eric, directeur at Novotel Reims Tinqueux, responded to this review, 20 June 2014
Dear Customer

Thank you very much to share your comments.

Awaiting the pleasure to welcome you again at NOVOTEL REIMS TINQUEUX !

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 June 2014

Very poor example of Novotel. Reception and check out unfocussed and rude. I was left standing in the middle of check-out while the receptionist answered the phone.
Breakfast compared badly with other Novotels. Not enough staff on duty and slow service as a result. Dinner service good but food reflected the general inadequacy of the Novotel Café Menu.
The hotel is convenient if you need to stop on the A26 but I would no use it again. The room was badly laid out and facilities barely adequate.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRAUTMANN_Eric, Directeur at Novotel Reims Tinqueux, responded to this review, 7 June 2014
Dear Customer

Thank you to take your time to share your opinion about your recent stay in our hotel.

I am really sorry about the situation because it isn't the way to work in NOVOTEL brand.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

Stopped at this Novotel on the way back from a trip to the Alps. Great family room, very clean and comfortable. Had a surprisingly good evening meal sat outside in the sun. The children's menu was also very good although a shame that they don't offer frites and a choice of vegetables. Breakfast was great with a good choice including pancakes which the children loved. Not the cheapest stopover option but good facilities including restaurant, bar, pool and play area for children. Will definitely stay again.

  • Stayed May 2014, travelled with family
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    • Cleanliness
    • Service
Helpful?
1 Thank Jo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRAUTMANN_Eric, Directeur at Novotel Reims Tinqueux, responded to this review, 7 June 2014
Dear Customer

Thank you to share your comments about our Hotel.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Devon, United Kingdom
Level 5 Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 28 May 2014

Stayed here while visiting Champagne, and can only say that they are getting there, but still behind what should be. Room only smelled of smoke, ashtrays in the room (thought the law had changed a long time ago) and could do with better cleaning, but well equipped. They are doing some decoration a t the moment so be prepared for some smell of paint.

  • Stayed May 2014, travelled on business
    • Value
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Helpful?
1 Thank Francisco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRAUTMANN_Eric, Directeur at Novotel Reims Tinqueux, responded to this review, 7 June 2014
Dear Customer

Thank you very much to share your opinion about your recent stay in our hotel.

In fact, the NOVOTEL has again few rooms which are smoking rooms. Ans the public area is, ofcourse, no smoking.

Awaiting the pleasure to welcome you in our hottel
Kind regards
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London, United Kingdom
Level 4 Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 May 2014

Very easy hotel to find as located just off the motorway .Parking is free and ample with easy access to hotel .
Rooms are very clean and airy with comfortable beds .
There is a huge Carrefour supermarket not far away .

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RKS57_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERIC T, directeur at Novotel Reims Tinqueux, responded to this review, 16 May 2014
Dear Customer

Thank you for taking the time to share your experience with users as a result of your past stay with us. To know that you were satisfied with your stay with us is a real reward.

Looking forward to welcome you again in our hotel and bring you again the satisfaction of a pleasant stay in our hotel.
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Castleford, UK
Level 4 Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 May 2014 via mobile

Car parking easy. Our room had all the features we required. We arrived mid evening after a long drive. The restaurant was excellent an we can recommend the omelettes. There was a huge choice for the buffet breakfast.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank sindysam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERIC T, DIRECTEUR at Novotel Reims Tinqueux, responded to this review, 8 May 2014
Dear Customer,

Thank you very much to use your time to give us our comment about NOVOTEL REIMS TINQUEUX and I will share this with all my team,

Awaiting the pleasure to welcome you again in our hotel,
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Reims Tinqueux

Property: Novotel Reims Tinqueux
Address: Route de Soissons | Cs 70020, 51430 Tinqueux, Reims, France
Region: France > Grand Est > Marne > Reims > Tinqueux
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Tinqueux
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Reims Tinqueux 4*
Number of rooms: 127
Official Description (provided by the hotel):
The Novotel Reims Tinqueux is in a calm green setting. Ideal for business trips and family vacation right in the heart of the champagne vineyards, with its cellars, and a few minutes from the historical center of Reims with some UNESCO listed sites. Our 127 rooms have been designed to offer greater comfort and our 9 refurbished modular meeting rooms can be adapted to your needs. Come and discover our bar, our restaurant and its Novotel Cafe menu. Free outdoor parking. Perfect for family trips, the Novotel Reims Tinqueux hotel offers various amenities to help you relax, such as the outdoor pool which is open in season, a terrace, garden, playground, Xbox, Kapla, comics and free WIFI. ... more   less 
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Also Known As:
Novotel Reims Tinqueux Hotel Tinqueux
Novotel Tinqueux
Tinqueux Novotel

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