Stayed here - as many do for one night - returning home with early morning flight.
Decided to eat here also - big mistake - waited 50 minutes for our main course !!! When it arrived it was cold - so called the waiter back who told me it wasn't cold. I insisted he touch the meal - which he did and apologised. He returned 4 minutes later with the meal again - sundries replaced and the meat obviously thrown onto a pan to re- fry. Seeing as we had missed lunch - we would have eaten anything at this stage - so accepted what we were eventually given. We ate the best part of both plates but skipped dessert !! To the surprise of the staff.
We were not the only table to return food - unfortunately. There are lots of other hotels in the Airport complex - with a captive clientele it's disgraceful that the best western feels its okay to treat captive customers like this. Take my advice and stay in another hotel where either your first day of holiday or your lady day doesn't taint the rest of your experience.
- Official Description (provided by the hotel):
- Located in the very heart of the Marseille-Provence Airport in Marignane, the BEST WESTERN Hotel is the preferred place to combine business and leisure. Ideally located near all main economic centres (Marseille, Aix-en-Provence, Vitrolles/Marignane, Berre/Fos), our property will also allow you to take advantage of all majors sites available in Provence (sea coast, Cezanne's landscapes, Luberon,...) ... more less
- Reservation Options:
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- Also Known As:
- Best Western Marseille Aeroport Hotel Vitrolles
- Best Western Hotel Vitrolles
- Best Western Vitrolles
- Vitrolles Best Western
- Best Western Marseille Airport Vitrolles, Provence-Alpes-Cote D'Azur, France