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Auberge de Cassagne & Spa
Ranked #1 of 10 Hotels in Le Pontet
Certificate of Excellence
Reviewed 21 October 2012

Excellent rooms and service with easy access to Avignon and surrounding areas by car (essential I think). The hotel is in an odd location - a mix of public housing, medical facilities and schools - not somewhere you would wander about at night. Restaurant is superb which is of course reflected in the price e.g. gin and tonic 18 euros. Meal excellent but we found that the menu did not change on a daily basis so if you are a non-meat eater you may not want to dine in too often.

Room Tip: Rooms are mostly shady which is a boon in hot weather
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  • Stayed: September 2012, travelled as a couple
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Thank ItsAllOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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128 - 134 of 1,021 reviews

Reviewed 10 October 2012

Beautiful place, part of the SLH group, which has always exceeded expectations over multiple stays around the world. Service is first rate. We got a big upgrade (off season), which makes the stay especially nice. Nice pool and spa. Restaurant is excellent. Need a car for sure, as location is a little outside of Avignon. Still, central to all the major destinations in Provence. When you have done the tourist thing, a great place to relax.

  • Stayed: October 2012, travelled as a couple
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Thank BladeKandahar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2012

Avignon was the third stop of our honeymoon through France and Italy. When we arrived we were pretty tired after a busy week and a half exploring Paris and Lyon.

The hotel has a gorgeous sunny pool and indoor pool and spa plus a beautiful garden restaurant. Though we had planned to spend our time exploring the areas nearby we instead spent our visit swimming, getting massages and eating the beautiful food. We did visit Avignon one morning which was lovely (though a longish drive away).

I would give the hotel 5 points but do feel the experience wasn't as good as at some of our other hotels of a lower price range.

  • Stayed: August 2012, travelled as a couple
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Thank Kama_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2012

Very nice place but pretty far removed from Avignon as others have mentioned. The hotel staff were very helpful and room was HUGE - we couldn't believe how big it was. Pontet is not a great suburb of Avignon with much going on and is in a bit of a suspect neighborhood. You can't walk to anything so you are pretty much stuck having to eat at the hotel which is very expensive (but good as others have said) or drive into the city which in small French cities can be very tricky. My husband and I are in our early 30s and we felt like we were the youngest guests by about 20 years!

Room Tip: Breakfast is not included (common in other French hotels) and is very expensive.
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  • Stayed: September 2012, travelled as a couple
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Thank Lora L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2012

This is a beautiful hotel and a great base for touring the surrounding area. When we arrived, we were informed we had been upgraded to a deluxe room which was fabulous. The staff are very friendly and helpful (other than one quite rude waiter/host in the restaurant). We ate in the restaurant on one night and the meal itself was flawless. The only negative comments I would have are as follows: (i) the location is absolutely fine if you have a car but if you do not, it would be very inconvenient; and (ii) it is VERY expensive - a bottle of beer in the bar approx 9 euro, a glass of wine 11 euro.

  • Stayed: September 2012, travelled as a couple
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Thank Melsie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2012

What a surprise! We arrived in a rather dull concrete village near Avignon and tucked away down a small road was the entrance to the Auberge. Once inside (easy parking) we were met by four people at Reception, who were friendly and helpful, particularly as my Husband is disabled. In fact they could not have done more to look after us and check we were happy. We were taken to a room set in the garden (there are lots of these) with a peaceful terrace. The room was beautifully decorated and the bathroom was superb with a jacuzzi bath and separate luxury shower. Top quality towels and bathroom items. Plus an espresso machine, which was topped up daily - a bit of an art form to learn its ways, but lovely coffee/tea (no milk supplied unless you ask). There is an outdoor pool and lovely terrace, a good walk from the accommodation. But there are loads of rooms near the pool, if you like. Plus there is a spa with fantastic indoor pool, with 2 jacuzzis and current, together with a sauna and hammam. The treatments available were extremely expensive and very few people seemed to book them. Our room was just near the restaurant and we noticed that lots of people had room service, if they had a terrace. The hotel and restaurant are expensive, this is 5-star so the costs are to be expected, However, the quality is all around you, the food was very interesting and generous, particularly if you have half board, dinner was 5 courses, plus lots of extras. If the weather is fine, you eat on the restaurant terrace and are surrounded by masses of beautiful trees, shrubs and gardens. The service was immaculate, very relaxed and friendly, but informative too - we were very impressed generally.

Room Tip: In the day the only sound to disturb is a nearby school, so rooms in the hotel and the west side are...
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  • Stayed: September 2012, travelled as a couple
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Thank tiskerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2012

wonderful staff, superb dining, quaint but comfy rooms, updated plumbing very nice indeed - but yes, as others have mentioned, you do feel somewhat stuck here (there is a half hour bus ride into Avignon that comes every half hour to a stop about 100 yards from the entrance). Being stuck you are perforce forced to endure the wonderful haute cuisine - but absorb the very dear prices - even room service - if you just want something light - you'll still feel it in your pocketbook - a tasty yet a bit stingy cold cut plate comes to 25 bucks US - and all you really wanted was a 5 buck pannini (which you can find in the small town about 1/4 mile away). The grounds are well kept and the spa very relaxing. Oh, and if you are wanting that 5 star gastonomic experience, you won't be disappointed, chef fully deserves his star status.

  • Stayed: September 2012, travelled as a couple
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Thank psandberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Auberge de Cassagne & Spa

Address: 450 Allee DE Cassagne, 84130 Le Pontet, Avignon, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Vaucluse > Avignon > Le Pontet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Le Pontet
Price Range: £129 - £330 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Auberge de Cassagne & Spa 5*
Number of rooms: 43
Official Description (provided by the hotel):
Five minutes from Avignon city center and the motorway A7 (exit n°23), a charming provencal home set in magnificent and peaceful garden. Internationally renowned gastronomic restaurant (chef Philippe Boucher, ex. Bocuse, Georges Blanc). Provencal restaurant and terrace overlooking on the garden. Extremely comfortable, recently renovated apartments and rooms with free wifi, coffee and tea maker, I phone station . Spa, Outdoor-swimming-pool, Indoor-swimming-pool, Sauna, Work-out room, Steam bath, Hormeta Treatments and Massage. ... more   less 
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Also Known As:
Auberge De Cassagne Hotel Le Pontet
Auberge De Cassagne And Spa
Auberge De Cassagne Le Pontet

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