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“Best ski holiday ever”
Review of Chilly Powder

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Chilly Powder
Ranked #5 of 50 Hotels in Morzine
Certificate of Excellence
Kuwait City, Kuwait
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best ski holiday ever”
Reviewed 2 March 2014

If you re looking for ski holiday with the below requirements, then don't hesitate to go with Chilly Powder! We just spent the best ski holiday ever in Chalet des Amis with our friends, and already booked next year!
1) your kids are taken care of (either in the ski school or in the own creche of Chilly powder)
2) you are served a 5 meal course dinner every night in your own chalet (meaning your kids are sleeping upstairs and you don't have to go out just enjoy your meal)
3) your breakfast is also served in your own chalet
4) you can jump into your own hot tub whenever you want
5) the ski cabin lift is just a 5 mins walk from your house
6) you will have the nicest and most flexible staff ever helping you out with whatever request you have

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
2 Thank viktoria t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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272 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 February 2014

Loved staying with Chilly Powder. All the staff were friendly, kind and incredibly professional.
The food in the evening was delicious and breakfasts were ideal. We stayed in Plans des Rochers, a perfect chalet for our family of 11 - bathrooms, beds, living area all spotless and very comfortable. Our host, Callum, couldn't have been better. Sophie's treatments were wonderful. Francesca and Paul worked incredibly hard all week - it was busy and there were one or two technical problems in the chalet - but they sorted these out as soon as they could. And they were very generous in giving us a couple of bottles of champagne which was unnecessary but hugely appreciated.
Skiiing was great, children loved the small ski school classes and learnt a great deal, mostly about going off piste and getting air.
Thanks to Chilly Powder for a fantastic holiday.

  • Stayed February 2014, travelled with family
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Helpful?
1 Thank Harrysp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 February 2014

This was our first family ski trip (two adults, 7yr, 9yr old girls). We stayed for two weeks in the winter room in January which gave us a bit more space which was great. We had a fantastic trip all round. The Chalet was really homely and in a great location in terms of ease of access to Avoriaz and also into Morzine as well. The staff are a real asset to this Chalet - all of them. We were made to feel instantly welcome, help/advice for anything was always at hand, nothing was ever a bother. Our girls loved Nick the ski helper, he was so lovely. Can't name everyone, but Ritchie the barman was great and deserves a special mention, as does Nick the manager who helped the girls set up their "movie night". Nothing was ever a problem from the friendly kitchen staff to the cleaners who magically transformed and freshened our room each morning. Francesca and Paul have done a wonderful job with this chalet which is why the reviews continue to rate it so highly, it really does tick all the boxes. Thanks guys:)

Room Tip: With a family of four, we really liked the extra space of the premier family room (winter room), mai...
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  • Stayed January 2014, travelled with family
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Helpful?
2 Thank Ivygir1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 February 2014

We have just had the most spectacular time during our stay in Chilly Powder's Des Amis chalet (we left on 22 Jan 2014). Our chalet host, Quill, catered to our every need. Not only did his cheerful welcome warm our hearts, he also ensured that he warmed the hot tub too! Our personal chef, Curtis, served the most amazing 5 course evening meals, accompanied by excellent wine. Most importantly, the morning chaos of getting four kids ready to meet ski school instructors on the mountain seemed to glide by effortlessly thanks to Quill's early morning breakfast followed by Nick's chaperone service. Our kids (aged 7, 10 and 12) loved Nick, the coolest "ski dude"/ski nanny, ever! He escorted the kids from the chalet and efficiently handed them over to their ski school instructors whilst my 15 year old caught the hop on - hop off bus to Morzine for snow boarding lessons. We all loved the skiing, and the amazing views that Avoriaz has to offer, but we all particularly enjoyed returning to the chalet and nipping over to the hotel to catch up with the most friendliest people we have ever met, staff and guests alike. We have been home for three days now and we are still buzzing about our great holiday. I can't wait to go back, I have booked next year and the year after that.

  • Stayed February 2014, travelled with family
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Helpful?
1 Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
941ChillyPowder, Owner at Chilly Powder, responded to this review, 30 July 2014
I am so so late with my reply so I really apologize but thank you so much for staying with us at Chilly Powder and I am so glad you had such a great stay with us.
We are trying to get the amazing, coolest dude Nic to come and join us again in the future soon - Maybe next winter - fingers crossed! We will have another great team to look after you during your stay again.
It's now the summer season so we are already getting prepared for next winter and thinking of new improvements for the chalets. See you next season we hope
Best wishes
Francesca and Paul and the Chilly Powder Team xx
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tonbridge, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 February 2014

We escapes for a short week away from Friday to Wednesday. It was a very easy transfer to the chalet and we were greeted warmly. The food in the chalet was excellent and the staff for always very helpful, especially Richie. I was slightly worried that having no children with us we would find it irritating having children around but actually we saw very little of them and those that we did see we're charming! Very easy to get to the Prodains express and we could ski straight back to the chalet. I would highly recommend this chalet two couples and families alike.

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank JANE W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
941ChillyPowder, Manager at Chilly Powder, responded to this review, 30 July 2014
I am so so late with my reply so I really apologize but thank you so much for staying with us at Chilly Powder and I am so glad you had such a great stay with us. Even though as you say we are family friendly we also have adult only areas so that you can have your time as well

It's now the summer season so we are already getting prepared for next winter and thinking of new improvements for the chalets. See you next season we hope
Best wishes
Francesca and Paul and the Chilly Powder Team xx
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 February 2014

Arrived back 3 weeks ago (25th January) from the wonderful Chilly Powder Au coin de feu. This is without a doubt the best ski holiday ever and we have been on quite a few. We cannot thank enough the fantastic, helpful, friendly staff who could not do enough for the guests. Ritchie the bar man was such a lovely, friendly person and made the effort to learn names and also what guests liked to drink. He kept the wine flowing during meal times and was happy to answer any questions or just have a little chat and show an interest. Nick, the chalet manager was extremely helpful and was quite happy to take time out from his work when our 3 year old boy went to 'bother' him. A big thanks to Francesca and Paul whose hospitality and day to day running of the chalet is second to none. Our little boy absolutely adored Lola and Lottie, the dogs, although I think they were a bit fed up of him following them round all week (Sorry about that!!!!). We stayed in the Indian room which was perfect for our needs with a separate area for our little boy to sleep in so we didn't disturb him and the view of the slopes was fantastic. You get used to the sloping roof and master the art of walking round the room whilst ducking down :-). The crèche attached to the chalet was superb. Katy and the team did a fantastic job and after initial tears on the first day, our little boy soon settled in and enjoyed spending his mornings there. The girls did lots of activities with the toddlers and even took them into town for a hot chocolate and a ride on the horse and cart. What can I say about the food???? Exceptional!!! Each evening, the courses did not disappoint. Very well presented, tasty food and plenty to go round. We never left the table feeling hungry or thirsty!!! Afternoon tea was a lovely touch with various sweet and savoury treats each day and the childrens meals consisted of delicious, hearty food which was eaten up without any fuss. The location of the chalet was perfect, 2 minutes walk to the cable car up to Avoriaz with no queues whatsoever and if we wanted to go into town, the bus stop was right outside with buses every 15 minutes or so. Could not have been more perfect. In addition to how perfect the chalet, location, staff, creche and food was, we also met some lovely people who we still keep in touch with and who are also not from the UK. What a wonderful week!!!!We will without a doubt be returning to Chilly Powder but just haven't decided whether it will be for Christmas or next January. Thank you so much to everyone who looked after us and making our ski holiday perfect and hassle free. See you all soon :-)

Joanne, Rob and Oliver Smith

  • Stayed January 2014, travelled with family
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Helpful?
1 Thank Joanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
941ChillyPowder, Owner at Chilly Powder, responded to this review, 30 July 2014
I am so so late with my reply so I really apologize but thank you so much for staying with us at Chilly Powder and I am so glad you had such a great stay with us. It's now the summer season so we are already getting prepared for next winter and thinking of new improvements for the chalets. See you next season we hope
Best wishes
Francesca and Paul and the Chilly Powder Team xx
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 February 2014

Just got back from a week at Chilly Powder and wanted to thank everyone at the chalet for a great holiday

Richie is without a doubt the friendliest, most helpful barman we've ever met. He made everyone feel so at home and helped us get to know each other with a photo chart. Richie you rock!

Katy and the nanny team were amazing and our little (nearly) 2 year old had such fun. I don't think you would find a better team anywhere - thanks girls!

Nic, Paul and Francesca and the rest of the team all looked after us very well and ensured we had a great week with amazing food.

The chalet is right on the slopes and only a 10 minute bus from the town.


We stayed in the Indian room which was perfect for us as the separate room for our son meant he could have peace and quiet while we got ready without disturbing him. You get used to the slanted ceiling (or just keep your helmet on after the slopes).

Despite being super child friendly I think the chalet is equally suitable for non parents as the kids go to bed and leave the grownups to dinner in the evening.

Room Tip: Indian room great if you want a separate room for little uns and great jacuzzi bath,
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Snowrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
941ChillyPowder, Owner at Chilly Powder, responded to this review, 12 February 2014
Thank you for your lovely message and we are so glad you had such a good holiday - We agree Ritchie Rocks! xx
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chilly Powder

Property: Chilly Powder
Address: 2740 route des Ardoisieres | Les Prodains, 74110, Morzine, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Morzine
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Morzine
#3 Luxury Hotel in Morzine
#4 Romantic Hotel in Morzine
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Chilly Powder 4*
Number of rooms: 2
Official Description (provided by the hotel):
Chilly Powder is a hotel but with the personal touches of a chalet. We have been operating ski chalet holidays of excellence since 1995. The genuine ski to the door location of our 3 luxury catered chalets with unrivalled in-house childcare facilities sets us apart from other ski chalets in Morzine.The pistes from Morzine Avoriaz descend straight into the garden and the main cable car opposite the chalet takes you to the heart of the Morzine Avoriaz skiing with the best access to the vast Portes du Soleil ski area. There are well over a hundred catered chalets in Morzine but only a handful can boast ski to the door locations. With all en-suite bedrooms, outdoor Jacuzzi, sauna, massage and in-house childcare in our crèche, the chalet is absolutely unique in Morzine for small or large groups or families with children or babies. The truly excellent cuisine, friendly staff and relaxing atmosphere of the chalet make it the perfect holiday destination and for our many returning guests it is considered a real home from home. ... more   less 
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Also Known As:
Chilly Powder Hotel Morzine-Avoriaz

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