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“Excellent and Friendly Service”

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AliKats Mountain Holidays - Ferme a Jules
Ranked #1 of 48 Morzine B&B and Inns
Certificate of Excellence
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent and Friendly Service”
Reviewed 9 January 2013

We stayed at Alikats for Christmas and were really impressed by the service. It was very friendly and the food was excellent. The chalet is cosy and the facilities are great, we were dropped at the bottom of the lifts everyday. The staff was always ready to help and flexible with our demands. We would definitely recommend it to anyone.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Lucibfp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlJudge, Owner at AliKats Mountain Holidays - Ferme a Jules, responded to this review, 11 January 2013
Hi Lucilia,
Thanks for very kind review - we really appreciate it! It was great getting to know you and Bill and if you do want more details about what life is like in the Alps, drop us an email, we'd love to hear from you

Have a great 2013

Al & Kat
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237 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
Plymouth, England, United Kingdom
2 reviews
Reviewed 2 January 2013

High End service, food and xmas experience, recommend it to anyone with young children or slightly older kids without caveat .
Alikats was recommended by a friend who lives in Morzine and we'd stayed in Morzine in both summer and winter over the years so therefore had experience of different locations and accommodation.
Spot on my kids loved it. So job well done Alikats team
SW

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stu W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlJudge, Owner at AliKats Mountain Holidays - Ferme a Jules, responded to this review, 11 January 2013
Hi Stu,
Thanks for your review - we really enjoyed having you and the boys in the chalet, it was a great week.

The photo of you all in the chalet 'onesies' is brilliant - can you send us a copy please?

Have a great 2013 and stay in touch

Al & Kat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Truro - Cornwall
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 31 December 2012

We ski every year and when we can twice a year, usually hotels but increasingly Catered Chalets. After the usual drudgery of a 'Family' Christmas we decided to spend Christmas 2012 away skiing. We've skiid the Porte Du Soliel and stayed in Morzine twice previously once in a Hotel (the Viking at the top of the Pleney) the other in a luxury Chalet.

This year we would do it 'Nice' again as it was Christmas so set about reading all the Tripadvisor reviews on the numerous chalets in Morzine and the surrounding area.

When in Morzine we rarely ski on the Morzine / Les Gets side preferring the vast Avoriaz / Chatel and Swiss side. This for us was the main reason for choosing the Alikats Chalet over other highly rated chalets.
Although not Ski in / Ski out their Website promised to have us on the best slopes within 10 minutes (15 minutes quicker than if staying in Morzine Itself). If you stay in Morzine and you want to ski Avoriaz the choice is the very slow atiquated Prodain lift (with a Bus ride first) or a ride on the 'Train of Shame' across town first then Super Morzine Bubble plus 2 more Chair rides before reaching Avoriaz.

So we arrived weary travellers at approx 5.30pm after the Skiidy Gonzales transfer service could not find the Chalet. Its not surprising as the Chalet is set in a very secluded and quiet area of Montriond. The Chalet Hosts came to meet us and help us with our Bags, Skis and Boards and showed us straight to our rooms to get sorted. The rooms were fantastic! we had the front room on the top floor with a stunning view from the balcony of the Mountains down through the valley, our 2 boys were on the same floor with a spacious room at the back of the chalet with a good size ensuite. In the past we have always struggled in Chalets and hotels with the size of rooms and fitting everything in once un-packed. Not here, the rooms were spacious warm and spotlessly clean.

Despite being full with 22 guests (7 kids, who all got on so well!) the Chalet never felt overcrowded with lots of space. Downstairs is a 'Bar' room, sauna and outdoor hot tub.
As a suggestion the bar room could be better utilised as a 'Kids' TV room as sometimes when the children were watching a film upstairs in the main lounge area the volume could make conversation difficult across a large space.

I am a fussy veggie type (who does eat Chicken!) so in the past have always been made to 'Make do' with whatever the others were having minus the meat or fish. Not here, I would go so far to say thet Kats cooking and food is the best I have ever experienced and is certainly better than any other ski chalet or hotel we have stayed at.
Kat has a real passion for good food and this made our stay extra special. Christmas lunch was a fantastic 5 course traditional affair with all trimmings for the whole chalet. The work that went in was amazing from the whole team, it was just a real shame for them that they couldnt enjoy it with us. On the final evening (being a veggie) Kat served me up what looked like a disappointing slice of Cabbage loaf. I have no idea what it was, but it tasted absolutely fantastic...totally superb. The whole family were totally bowled over by the food.

As a family we would like to say a huge thanks to Kat (and the team) who worked tirelessly in the kitchen whilst everybody else around were enjoying themselves.

Breakfast starts really from whenever you want it to. There is cereal, fresh bread and croissants out from 7.15ish and cooked from 8am. Personally, I felt 7.30am would have been better for us as we are all early risers, but then I dont eat bacon or sausages so it was no big deal!

The chalet team is made up of The owners Al and Kat, plus 4 chalet hosts, Seb, Vix, Maz and James. The whole team were fantastic, nothing was ever too much trouble (apart from the Scarmbled eggs!) and best of all they were always smiling....even first thing in the morning!

The boot / ski room is a refreshingly good size which makes a real change with plenty of heat to dry your boots and clothes out ready for the next day.
Now, down to the location. For us skiers it really was perfect. We would get into the minibus at 8.45. a 5 minute drive to Ardent to the gondola and another 5 minutes we were in Lindarettes bowl and the only poeple on the slopes. It really was fantastic. It puts you at least 10 minutes ahead of other skiers so the first 5 or so lifts and runs are totally empty with fresh groomers or fresh powder if it has snowed overnight.
For non skiers it may be a bit out of town, but the morzine / ardent ski bus stops at the end of the lane or if you prefer to walk all the way into Morzine it takes about 35 minutes. But again the Chalet team were always on hand to pick us up from wherever we finished our day, be that Ardent or Morzine.

All in all, I really cant fault the whole set-up. Al, Kat and the team seem to have everything covered. I just sincerely hope they can continue this enormously high level of service throughout the entire season and beyond.

We are already talking about returning for Christmas 2013, which speaks for itself!
Thanks Guy's it was fantastic.
Simon, Carolyn, Alfie and Tobes

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Alfietom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlJudge, Owner at AliKats Mountain Holidays - Ferme a Jules, responded to this review, 4 January 2013
Hi Simon, Carolyn, Alfie and Tobes,
I am proud to award you with our 'Most Detailed Review Award'! Thank you so much for taking the time to do this, we really appreciate it.

We really enjoyed spending Christmas with you guys, it was such a fun, family week - we hope you can make it back next year.

Have a great 2013 and we hope the Cornish weather treats you well...

See you soon,

Al & Kat
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Nottingham
2 reviews
Reviewed 27 December 2012

We first met Kat and Al when they were our chalet hosts 3 years ago in Morzine. They stood out as a very special couple who offered a level of service far superior to anything we had experienced elsewhere before or since. So we were all delighted to hear that they had taken on their own chalet and were lucky enough to spend a long weekend at Ferme a Jules a couple of weeks ago for the opening weekend of the season. Our exceptionally high expectations were far exceeded. Kat and Al's new team had obviously been well trained to deliver the impeccable service that obviously mean so much to Kat and Al. The chalet was immaculately clean, the food (cooked by Kat) and wine was absolutely superb and the team relaxed yet ever-attentive. Nothing was too much trouble. Don't be put off by the location of Ferme a Jules which is about an 8 minute drive to the lifts as the Alikats team are on call to collect at times of the day to suit you. I cannot recommend this chalet enough. Emma Coombs

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsCNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlJudge, Owner at AliKats Mountain Holidays - Ferme a Jules, responded to this review, 31 December 2012
Hi Emma,
Thank you so much for your lovely review - it means a lot to us to hear our guests say nice things!

It was great to see you again and we hope you had a great Christmas.

Next time you must bring the children with you as we'd love to see them again!

Have a great 2013

Al & Kat
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Bristol
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 November 2012

Having never stayed in a chalet before I suspect my expectations are now for ever set too high.
Al and Kat has got the perfect formula for easygoing, personable and attentive service-mindedness set in a near perfect chalet if in a somewhat awkward location.
Food, rooms, ambiance and so on are all top class but what truly stands out is the young, dynamic team doing just about whatever they can to make your stay as easy and pleasant as possible.
As mentioned the location could be closer to lifts, slopes and town but the chalet is where it is and the crew does everything they can to make everything accessible and pretty much manages in doing so.
I'll recommend this to anyone and am hoping to come back soon.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank JAS_BRS_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlJudge, Owner at AliKats Mountain Holidays - Ferme a Jules, responded to this review, 6 November 2012
Hi there,
Thanks for your review - it's nice to hear such positive feedback! It's already started snowing here in Morzine so we are getting very excited about the lifts opening now.

Hopefully we'll see you soon?

Al
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London
2 reviews
Reviewed 14 August 2012

A fantastic chalet run by a dynamic couple Al and Kat. The cooking is to die for and the service is top class. We had a lovely long weekend relaxing in the mountains. Set in a quiet little village very close to the ski lifts with great views down the valley. The rooms are very comfortable and the chalet has lots of space with two great roaring fires and a hot tub to chill in after a hard days work on the mountain! I could not recommend this place enough....but please don't tell everyone!!!! Olly R.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliKats, Owner at AliKats Mountain Holidays - Ferme a Jules, responded to this review, 17 August 2012
Hi Olly,
What a lovely review - thank you!

We're so excited that you are about to get married - we hope the day goes really well and we know you'll be very happy together!

See you for a honeymoon in the chalet?!

Al & Kat
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Brentwood, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 August 2012

A better late than never review - Just to say Alikats was a fantastic place to stay. Rooms were lovely, the luxury of having a bath and a hot tub for those aching muscles a huge plus, and the dining first class. A lovely friendly atmosphere amongst staff and guests. You simply can't be disappointed. No - it's not ski in ski out but the 5 minute drive is no problem when you're chauffeur driven to the slopes and back. Totally unpretentious but certainly in the luxury bracket. Loved it. Would definitely return.

  • Stayed March 2012, travelled on business
    • Value
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Helpful?
Thank Jules-Indego-Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliKats, Owner at AliKats Mountain Holidays - Ferme a Jules, responded to this review, 17 August 2012
Hi Jules,
Thanks for your review - it warms the heart reading reviews like this!

We really enjoyed having you to stay and hope Indigo works out well for you

See you soon,

Al & Kat
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Additional Information about AliKats Mountain Holidays - Ferme a Jules

Property: AliKats Mountain Holidays - Ferme a Jules
Address: Le Lavanchy, 74110, Morzine, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Morzine
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 48 B&Bs / Inns in Morzine
Price Range (Based on Average Rates): £
Number of rooms: 10
Official Description (provided by the hotel):
AliKats Mountain Holidays offer stays in their luxury catered chalet in Morzine, France. Ensuite bedrooms, hot-tub, sauna, bar, great food and pistes only 5 mins from the front door await you.. ... more   less 

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