I stayed in the Hotel in March 2014 having booked a quiet room at the rear of the hotel in September.The room Aude showed me to was at the side overlooking the restaurants and bars. On the first night revellers continued to return until after 5am and then the waste disposal lorries arrived about 5.30am ! I complained to her the next day to be told that I could not be changed to another room until the next day. On the Monday I moved to a room facing the rear which I later discovered had no effective curtains or blinds. When I spoke to the Manager the next day he arranged for me to move to a further room which was satisfactory .
When I returned home I wrote to the Manager explaining how unsatisfactory I had found the whole experience especially as I had not been given the category of room I had booked. After a couple of email exchanges with Aude she basically said that they were fortunate to have many returning customers and that she hoped I would find somewhere more suitable !!
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- Also Known As:
- Les Airelles Hotel