I stayed at The Ridge Hotel during the first week in January 2013 with Alpine Elements. The hotel is a modern building and has the benfit of free WiFi in the bar area (Mark Warner and others take note). The bar area is modern and funtional but very noisy as there are no soft surfaces. I stayed in a room for five people and there were three of us; this meant we had plenty of room. If there were five people it would have been very crowded and the storage space would not have coped. What was particularly poor was the complete lack of any hooks to hang things on. Plenty of wall space but no hooks. Very poor. The staff were all VERY friendly and helpful and made the stay pleasant. The format of the holiday was a bit odd. Was it a Chalet or a hotel offering??? There was one day a week off for the staff when you had to eat out; so it was a chalet.... but there was no included wine you had to buy it....so it was a hotel. Very odd.
The food was adequate at best. No choice, so more a chalet than a hotel but it was always plated up for you and was brought over from the main building so not necessarily as hot as it could be. The dining room is not in the main hotel building but on the first floor of an adjacent bedroom block. It was unbelievably noisy, again due to the lack of any soft furnishing and hard chairs/tables etc.. And then they insisted on playing music loadly as well. Best described as an unpleasant dining experience. We had chicken twice in one week which is most unusual. Though I must say that the cod was much better than the usual offering of salmon in most places. If cheap simple food is to be served why can't a cottage pie or lasagne be supplied? At least then it could be easily served hot and veg supplied seperately. Breakfast was a choice of cereals yogurt and toast which was OK. There was always a hot option except on the day off. Though where on earth the sausages came from I would not like to guess. It could only be a bargain basement lot of frozen ones from Mongolia I suspect as no self respecting butcher would sell them. They were disgusting. Fruit was non-existent.
The hotel is a 15min walk to the middle of town; longer in ski boots. If you have read the bit in the brochure that says it is 350m from the nearest lift, then don't believe it.It is not. I would say it is at the very least 500m and then that is to a lift that is not very useful unless you want to take the long slow way to Avoiriaz. What is true is that there is a bus stop right outside. And useful it is too. In one direction it takes you to the Ardent bubble in about 15min and it runs every 30min. The Ardent bubble gives ready access to Avoiriaz, Chatel and Switzerland so is quite useful. In the other direction the bus goes a short way to the middle of town where you can change buses for the Avoiriaz cable car, Nyon or the Pleny part of Morzine. The buses are not very frequent compared to other resorts but they do work well. Morzine and Les Gets is a pleasant place to ski with lots of tree lined runs. Avoiriaz and Switzerland offer more open areas for nice weather so it is a good overall mix.
To sum up, the staff were excellent, the rooms were clean. It was let down by some of the companies policies. Oh, and the 1hr 15min transfer back to the airport managed to take 3hrs by the time various pick ups were done and people were dropped at the main terminal and then were were left at the inevitable charter terminal with no info. behind a massive group of Ski Total people blocking the entrance way yet our check-in queue had no people waiting....the rep could have been a bit more pro-active here especially as it was only 75min to take off by then.
- Official Description (provided by the hotel):
- The Hotel enjoys superb mountain views and a fantastic location on the 'Sunny Side' of resort at the Morzine / Montriond border. It is close to the Super Morzine Gondola, and a 5-7 min walk to the suspension bridge which accesses the bars, shops and Gondola.We run private minibuses to shuttle you to and from the slopes during the day if you prefer not to walk. They are especially good for those that want to ski the Pleney slopes at the other end of town, but not so necessary for those that want to ski Super Morzine and the main Portes du Soleil area.The Ridge enjoys fantastic panoramic views looking out over the whole of Morzine and up into the mountains. The hotel has 30 ensuite bedrooms and a lovely modern, contemporary design with a rather chic looking bar and restaurant. There is a large sun terrace offering the same wonderful views of Morzine. ... more less
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