We went on a package with Alpine Elements.
This should be called a "Chalet Hotel" to help people set their expectations. As others have said think Travel Lodge (but with worse rooms). It is just outside Morzine as my photo shows, but is 6 minutes to the Super Morzine gondola and ten to the centre. The company quote 5 mins to the suspension bridge which is accurate - it takes another minute to cross the bridge. The hotel has good views across the valley. The public areas have nice art, tv, pool table etc - a real contrast to the rooms.
The rooms are very basic. This is not minimalist design. No lamps, only over head spot lights. The bathrooms are tiny - large people would struggle. The heating only just worked. The walls were thin and laminate flooring throughout made it noisy. Other reviewers complain about the light but there are shutters that block out all light.
We asked to change rooms as the one we had was poor - mouldy walls and curtains, radiator not working, noisy toilet and it was above the bar. The new room was "prepared" but beds were unchained. No attention to detail was a theme of our stay.
The food is ok, nothing special, some shortcuts were taken, eg brought in pastry cups. You are a bit quashed in the dinning room which was dark. The cutlery and glasses were always dirty and some chipped. Bread was plentiful but poorly presented. All food carried outside from another building. No choices, Breakfast was a shambles everyday - very little choice. Many things constantly ran out- eg coffee, juice, mugs. You could order cooked breakfasts sometimes they never arrived. Some yoghurts were out of date.
Staff very friendly but under trained. Very amateurish operation. Someone make them use trays! Something was dropped every night. They need a more experienced or professional manager to work on the details that a hotel nice.
They run a minibus to the lifts and there is a bus stop just by the hotel which takes you to a quiet gondola right in the heart of the slopes so is a good way of getting to the slopes quickly. There is an on site hire shop which I didn't use.
In short, more basic than what they charge for. Good for groups who don't care about the accommodation. I won't travel with them again.
- Official Description (provided by the hotel):
- The Hotel enjoys superb mountain views and a fantastic location on the 'Sunny Side' of resort at the Morzine / Montriond border. It is close to the Super Morzine Gondola, and a 5-7 min walk to the suspension bridge which accesses the bars, shops and Gondola.We run private minibuses to shuttle you to and from the slopes during the day if you prefer not to walk. They are especially good for those that want to ski the Pleney slopes at the other end of town, but not so necessary for those that want to ski Super Morzine and the main Portes du Soleil area.The Ridge enjoys fantastic panoramic views looking out over the whole of Morzine and up into the mountains. The hotel has 30 ensuite bedrooms and a lovely modern, contemporary design with a rather chic looking bar and restaurant. There is a large sun terrace offering the same wonderful views of Morzine. ... more less
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