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“Lovely holiday”
Review of The Ridge Hotel

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The Ridge Hotel
Ranked #37 of 50 Hotels in Morzine
Reviewed 14 August 2013

Really enjoyed our holiday with alpine elements. Thanx to all the staff for looking after us.. And the bike guys, regarding the bikes we had use of.
Really hope we can book a ski holiday over new year for our family and friends.

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Janinetoughgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpineElementsTeam, Guest Relations Manager at The Ridge Hotel, responded to this reviewResponded 28 October 2013

Dear Janinetoughgirl,

Thank you for leaving a review of your holiday. We have passed your lovely comments onto our resort team and we hope to see you again on your next holiday. If you need any assistance with another booking please email sales@alpineelements.co.uk and our UK team will happily respond to any questions you may have.

Sarah Stewart
Customer Care Advisor
Alpine Elements

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (102)
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75 - 81 of 102 reviews

Reviewed 6 August 2013

hi every one if you are looking to go on holliday to the alps defenetly stay at the ridge hotel by alpine elements the staff are extremely friendly. big thanks to Ashley, Leon, Stefan and Charlotte. the hotel was clean and tidy the staff treated you like human beings not like a robot. stayed in hotels where the staff answer like a computer but the staff treat you like a friend. the bike mechanic stefan is a fantastic mechanic fixed my bike meany times and understand that you want to be on the trails as fast as possible. the bar staff ashley and leon are grate bar men if you go there and Ashley is on the bar it is definitely worth asking for bialys milk shake. i will definitely go agen soon not like last time where i said ill go agin soon and it was 3 years later this time ill go next year.

  • Stayed: July 2013, travelled solo
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Thank aaron j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpineElementsTeam, Guest Relations Manager at The Ridge Hotel, responded to this reviewResponded 28 October 2013

Dear aaron j,

Thank you for your wonderful review and it is great to hear that all of our staff were friendly and helpful including our bike mechanics and I am glad to hear that they got you on your way again quickly! We hope to see you again in the future!

Sarah Stewart
Customer Care Advisor
Alpine Elements

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2013

Our second time at The Ridge. First time was great, this time everything was just that little bit better.
All the staff were friendly, yet still professional and nothing was too much trouble.
On two occasions we did have noisy neighbours on our floor coming in early hours drunk but that was not really the fault of the hotel and they were warned about their behaviour!

  • Stayed: July 2013, travelled with friends
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Review collected in partnership with this hotel
Thank Farleygo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpineElementsTeam, Guest Relations Manager at The Ridge Hotel, responded to this reviewResponded 28 October 2013

Dear Farleygo,

Thank you for leaving a review following your holiday at The Ridge Hotel. We are glad to hear that this is your second stay at The Ridge Hotel and we are pleased that you enjoyed your stay. We are very sorry that you were disturbed by other guests but we are glad that this didn't impact too much on your stay.

Sarah Stewart
Customer Care Advisor
Alpine Elements

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2013

We stayed here after staying there last year, but this year the staff were more friendly, helpful and lovely. We took our 7mth old and they was really equiped for a baby and couldn't do enough for us or him. Had an excellent hol and wanted to stay longer than two week. Met some lovely people and the staff was more like friends would definately recomend to everyone and anyone.

  • Stayed: June 2013
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1  Thank rostron85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpineElementsTeam, Guest Relations Manager at The Ridge Hotel, responded to this reviewResponded 28 October 2013

Dear rostron85,

Thank you for taking the time to review your holiday. We are glad to hear that your second holiday at The Ridge Hotel, this time with your baby was enjoyable and we are very glad that our staff were able to provide you with everything that you needed. We hope to see you again next year!

Sarah Stewart
Customer Care Advisor
Alpine Elements

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2013 via mobile

Another excellent time at the ridge hotel morzine, best staff ever chef is 5 star food so presented and so tasty, all so clean relaxed and just great value for the price steph the bike mechanic top guy n amazing how helpfull everyone is thanks you guys from the bottom of my heart Rachel thatcher xxxxxxxxxx. See you all real soon cx be safe

  • Stayed: July 2013
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Thank aresie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpineElementsTeam, Guest Relations Manager at The Ridge Hotel, responded to this reviewResponded 28 October 2013

Dear aresie,

Thank you for taking the time to write your lovely review. We are very glad to hear that you enjoyed the food during your stay and that our staff were friendly and helpful. We hope to see you again in the future!

Sarah Stewart
Customer Care Advisor
Alpine Elements

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2013

we stayed here as a couple with one child and from the start we had no problems at all. the staff were always helpful and nice, the food was lovely and our room was perfectly adequate. this was only my second ski trip so i'm not really up on how chalets/hotels "should" be, but compared to my self catering experience in val d'isere last year (a day of skiing followed by cooking something unappetising from a horrendously overpriced supermarket in a tiny excuse for a kitchen), this was a vast improvement. and it was cheaper and in the school holidays too. we stored our gear in the heated ski/boot room which was perfectly fine. the shuttle bus took us to the plenney lift and back, or there is a bus stop literally outside the hotel where the bus takes you to and from ardent (where you can get the bubble lift). we had no difficulty at all getting to the pistes and managed to ski in a variety of areas over the week. the atmosphere in the hotel was relaxed and friendly, catering for all types of groups. the beds were comfy and we all slept well and the shower was really powerful and always hot. we had a really fab week and would not hesitate to return here. really good value for money, was expecting a lot lot worse after reading some of the reviews. as for the skiing, portes du soleil was wonderful. the snow was excellent and there were a variety of pistes to suit myself and my son, who are not that experienced and my partner who does all the scary black slopes. morzine is a lovely town, and not too far to walk in the evening.

  • Stayed: April 2013, travelled with family
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1  Thank jessica w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpineElementsTeam, Manager at The Ridge Hotel, responded to this reviewResponded 19 April 2013

Thank you very much for your review. I am very pleased that you have enjoyed your experience with us from start to finish and look forward to welcoming you back soon.

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Reviewed 9 April 2013

We just returned from a weeks stay at the Ridge Hotel, we had read the previous reviews and went with an open mind as to what to expect. Go prepared for basic and you'll not be disappointed. The staff are excellent, friendly and helpful. The minibus shuttle to and from the Pleny lift daily is a bonus. The food is fine, not always as hot as it could be but have no complaints as to the quality and they would always provide an alternative if they could. Bar prices were expensive, make the most of happy hour. Afternoon tea is provided from 4.30 to 5.30, usually a welcome bit of cake and hot drink. The biggest pain is the lack of storage, a couple of coat hooks or extra hangers in the wardrobe would have made a big difference, although speaking with one of the staff she explained that they rent the hotel for the season and so are unable to make any changes to the furniture or fixtures. The bathroom is also on the small side, be prepared to squeeze onto wc and into shower! We hired a ski locker at Felix Ski in Morzine so we did not have to carry our stuff back and forward each day, this made the 15/20 minute walk into Morzine enjoyable, the kids especially loved it when the suspension bridge swayed as we walked over it!

  • Stayed: March 2013, travelled with family
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1  Thank Talbot187045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpineElementsTeam, Manager at The Ridge Hotel, responded to this reviewResponded 19 April 2013

Thank you for your kind review and comments. I am pleased to know that you have enjoyed your recent experience with us. Your feedback is highly appreciated. We look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ridge Hotel

Address: Route de Montriond, 74110, Morzine, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Portes du Soleil > Morzine
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service
Hotel Style:
Ranked #37 of 50 Hotels in Morzine
Hotel Class:2 star — The Ridge Hotel 2*
Number of rooms: 30
Official Description (provided by the hotel):
The Hotel enjoys superb mountain views and a fantastic location on the 'Sunny Side' of resort at the Morzine / Montriond border. It is close to the Super Morzine Gondola, and a 5-7 min walk to the suspension bridge which accesses the bars, shops and Gondola.We run private minibuses to shuttle you to and from the slopes during the day if you prefer not to walk. They are especially good for those that want to ski the Pleney slopes at the other end of town, but not so necessary for those that want to ski Super Morzine and the main Portes du Soleil area.The Ridge enjoys fantastic panoramic views looking out over the whole of Morzine and up into the mountains. The hotel has 30 ensuite bedrooms and a lovely modern, contemporary design with a rather chic looking bar and restaurant. There is a large sun terrace offering the same wonderful views of Morzine. ... more   less 
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