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“Not so good in terms of service and standards”

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Appart'City Lyon Villeurbanne
Reviewed 18 March 2010

I stayed there for 4 nights during my recent business trip to Lyon. However, I must say that it was not a good choice. The blanket was dirty. The breakfast were not enough as it went almost finished even before the end of fixed breakfast hours. The hotel staff were not freindly enough. When asked for a taxi, the hotel staff kept us waiting for an hour, howerver the taxi didn't turn up. While checking out, the hotel staff demanded more money than what was actually the cost. She corrected only when reminded of previous correspondence regarding the bill.

As a whole it was not a good experience.

  • Stayed: March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank MAADhaka_Bangladesh
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Reviews (113)
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12 - 18 of 113 reviews

Reviewed 1 week ago via mobile
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Stayed: September 2017, travelled on business
Thank aurelie1785
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Management response:Responded 4 days ago
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Reviewed 2 weeks ago
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  • Stayed: September 2017, travelled on business
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1  Thank Anthony R
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Management response:Responded 4 days ago
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Reviewed 24 July 2017
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Stayed: July 2017, travelled solo
1  Thank JulietteW1724
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Reviewed 14 June 2017 via mobile
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Stayed: June 2017, travelled on business
1  Thank OLIVEARRAS62
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Management response:Responded 28 June 2017
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Reviewed 9 June 2017 via mobile
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Stayed: June 2017, travelled on business
Thank Carole M
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Management response:Responded 28 June 2017
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Reviewed 10 April 2017 via mobile
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Stayed: April 2017, travelled on business
1  Thank Johanna B
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Direction_Department, La Direction at Appart'City Lyon Villeurbanne, responded to this reviewResponded 14 April 2017
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Additional Information about Appart'City Lyon Villeurbanne

Address: 314 cours Emile Zola, 69100 Villeurbanne, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon > Villeurbanne
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Speciality Lodging in Villeurbanne
Price Range: £47 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Appart'City Lyon Villeurbanne 3*
Number of rooms: 102
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