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“Hotel des Congres, Lyon” 3 of 5 bubbles
Review of Hotel des Congres

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Hotel des Congres
Ranked #1 of 6 Hotels in Villeurbanne
USA
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Hotel des Congres, Lyon”
3 of 5 bubbles Reviewed 21 April 2013

Second time I've stayed here - the location so convenient. When booking over the telephone I requested not to have one of the rooms over the tram, but when given the key realised it was - they were happy to change it (did have the note of my request). No dinner at hotel, but they suggested a restaurant in the adjacent shopping area, which I didn't try. Little fridge in room very convenient, little safe not so (too small for much). Bathroom OK.

Room Tip: Ask for a room not above the tram - the train is a couple of blocks away so no noise from that.
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  • Stayed March 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Burgundyfan100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations C, Gérant at Hotel des Congres, responded to this review, 6 May 2013
Dear sir,

We are delighted to read that you enjoyed your stay in the Hôtel des Congrès !

We are looking forward to seeing you again.

Sincerely

François Diaz
Director of the Hôtel des Congrès
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

308 reviews from our community

Traveller rating
    91
    149
    52
    8
    8
See reviews for
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177
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
USA
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 5 December 2012

Very convenient for working at Espace Tete D'Or, approx 2 minute walk. Rooms good size, bed very comfortable, good large bath towels. That said. there were all sorts of things which just missed being right. It is annoying to find the restaurant closed on the Friday and Saturday nights - and to find something to eat you have to walk 10 or 15 minutes (it's cold in winter). In the hotel there are dispensing machines near the lifts, soft drinks and chocolate. There is a safety deposit box in the room - too small for my mini computer. There is a table and two chairs - but the chair too low for the desk. The bedroom was the right temperature for me - but you can't make the bathroom warmer separately. There is a fridge in the room - with a large half empty bottle of water from a previous guest. No kettle. The "express breakfast" is in the hotel bar (uncomfortable bar chairs, both the high and the low ones), before the buffet breakfast (v. expensive), and consists of a cup of tea/coffee/chocolate, orange juice, mini croissant and mini pain au chocolat and roll, with small butter and jam. Might be better value to continue past the bar, out of the hotel and turn right to the excellent boulanger/patisserie - and there is a supermarket there as well as a pharmacy and other shops.

Room Tip: On most floors rooms 6, 7, 20, 21 are on the part of the hotel that goes across the road - with tram...
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  • Stayed November 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Burgundyfan100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations C, Gérant at Hotel des Congres, responded to this review, 5 February 2013
Dear traveller,

Thank you for taking the time to share your impressions on your recent stay in our hotel.

I understand your annoyance about the restaurant closed on Friday and Saturday nights, however, we offer a room-service, and our reception staff would have been pleased to advise you on places to eat in the city.

We offer two types of breakfast, the traditionnal buffet breakfast (€ 15) and the "express" one (€ 8) for those looking for a quicker and simpler meal to start the day, featuring a hot drink(tea, chocolate, hot milk, coffee, cappuccino, coffee with milk), a fresh fruit juice (orange juice or grapefruit juice), pastries and a loaf of bread with butter, jam and honey.

I am very sorry to read your stay was not 100% satisfactory.
Looking forward to welcoming you again in Lyon.

Best regards

François DIAZ
Hôtel des Congrès Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 22 November 2012

Stayed at the Hotel des Congres for a business trip for a night in November 2012. Nice room with a good bed, LCD TV, safe, fridge, free wifi and very helpful English speaking staff. Now the bad points: The food is very average at the Mix City restaurant which is not exactly in the hotel, the hotel looks like a council flat, you're in the middle of a council estate so fits in well! You're far away from anywhere nice and worth visiting! There is also a tram that goes through under the hotel but didn't affect me being on the 5th floor.

Room Tip: Higher the better
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  • Stayed November 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank r3vi3w3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations C, Gérant at Hotel des Congres, responded to this review, 5 February 2013
Dear guest,

Thank you for posting your review following your experience at the Hotel des Congres.
I am delighted to read that you enjoyed the comfort of your room, as well as the professionalism of our staff.

However, I'm really sorry to read that the quality of the food served in our restaurant was not up to your satisfaction. All of our food is home-made and cooked fresh by our chef.

About the situation of the hotel, we are indeed located in a business district, but the tram is 500 meters away from the hotel.
We are 400 meters from the "Parc de la Tête d'Or", one of the largest urban parks in France, offering a zoo with over 1000 animals, a botanical garden with over 6,000 varieties of plants, several recreational activities and sports, and various restaurants.

We are looking forward to welcoming you soon back in our hotel !

Best regards.

François DIAZ
Hotel des Congrès
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wageningen, The Netherlands
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 20 October 2012

3 nights for business, single


+ Front staff was very nice and attentive.
+ Near Palais de Congress and Tete D'or Park.
+ Clean rooms
+ Free Wifi
+ Good beds


-The room outfitting is like a Bond movie from the 70ties. Nothing has been changed since except the TV
-Breakfast is ok, nothing special
-The look from the window is suburban Lyon: nothing inspiring.

  • Stayed October 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ourtimeisnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petersfield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 17 October 2012

Arrived via the back door as it was not altogether clear where the entrance is if you are coming from the tram stop - this area is a bit of 60's architect's wonderful dream of the future - i.e. a lot of reinforced concrete! Once in, I was a bit worried about what I had let myself in for, as it seemed a bit deserted. Remembering that this is a hotel at the budget end of things, I gave it the benefit of the doubt. As it turned out, the room seemed recently refurbished and clean. The bed was nicely made and the mattress was comfortable. Breakfast is standard continental fare, but a good variety-the crepes and maple syrup are highly recommended. Staff very professional and friendly and the free wifi worked very well. The bar is not open on a Sunday, and on week days they shut at 10:30pm, but as I was there for work reasons this was not a problem. This seems to be a bit of a student/residential area, and seems very quiet at night. Nearby is the park which is a gem. Just turn right, cross the amusingly named boulevard Stalingrad and the best of Lyon opens up to you.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank spagnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wollongong, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 3 September 2012

We stayed here 3 nights - the hotel was recommended and chosen because it was within walking distance of the Centre of Congres at which I was attending a conference. The room and bathroom was a good size with plenty of storage space. Free wifi which was great! Staff were friendly and helpful. We were able to pay extra to hire a fold-out bed when we had an extra guest come to stay with us. The hotel is in a good location - very close to the park and within a short walking distance of the Metro station and Lyon Part Dieu train station.

Unfortunately the air conditioning did not work well when we stayed and it was very hot. Sleeping at night was uncomfortable because of the heat. We heard other guests complain of this also.

  • Stayed August 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessica O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicosia, Cyprus
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 20 February 2012

the location of this hotel is far away from city center..approx 10min by taxi
breakfast was of limited quality and we went around 9 o clock and there were only a few things to eat!!!
room was ok, quite clean i must say and the reception personnel very helpful (especially the guy in the night shift who spoke very good english and was more than wiiling to help us in our enquiries)

  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank chrisgr4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relations-clients, Guest Relations Manager at Hotel des Congres, responded to this review, 28 February 2012
Dear traveler,

Thank you for staying at the Hotel des Congres.

We have taken due note of your review and are really sorry to read that you were not satisfied with our breakfast, which is made fresh daily. For your next stay, if you need assistance , do not hesitate to ask any member of the breakfast staff, they are at your entire service.

As regards the distance between the Hotel des Congres and the city center, we are, indeed, located 10 minutes away from Bellecour square by car.

We look forward to welcoming you again.

Customer Relations Group Metropole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel des Congres

Property: Hotel des Congres
Address: 1 Place du Commandant Riviere, 69100 Villeurbanne, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon > Villeurbanne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #1 of 6 Hotels in Villeurbanne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel des Congres 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Des Congres Hotel
Des Congres Villeurbanne

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