My family stayed here for 1 night, despite a slight mix-up with us getting a room without a bed for our daughter, the busy staff went above themselves to sort out the problem quick.My girlfriend commented on the waitresses effort to resolve this & calm our minds - much appreciated. Initially we had feared the worst that we had been down-sized possibly due to max. occupancy. Anyhow if we hadn't had already eaten I would had done so here as the food passing us in the bar area looked very inviting & generous - the way it should be. There was a nice choice up at the bar & the prices were fair, cheapest we paided during our vist too Wales. The decor of the hotel was great taste, especially the lovely fire place in reception. The bedrooms were clean & comfy beds gave us all a good nights kip. Bathrooms again were well fitted out & ample space. We were on the ground floor & there was some slight creaking from upstairs, bearable though as it didn't persist for long. Breakfast was average. Blame this on the chef I suspect, sausage was cold, bacon looked a little grey, I left it unfortunately as I suspected it's freshess. Homemade apple juice on menu sounded nice, I doubt what I drunk was home made though. My family were generally happy with the breaky though & once again the staff provided good service & seemed to be complimentary towards their boss, who the waitress stated was a generous guy who likes to feed people up! Nice old fashion values, substance before profit.
As we left I settled the bill, thank the staff, and as I was leaving a man ( the owner I think ) stopped to thank mus for our custom. Excellent example of good customer service & manners. He clearly appreciates his customers, thus we would come back & stay here again. The 50 shades of green hills & life in the surrounding scenery will draw us back - it was among the best I have ever seen. The trees here are special.The cost of our stay was about fair & about right.
Thank you all.
- Official Description (provided by the hotel):
- This recently refurbished hotel is located in quiet grounds in the picturesque village of Llangattock, one mile from Crickhowell. The hotel boasts its own on-site, 9 hole, par 3 golf course, and is perfectly situated to enjoy local pursuits of walking, pony trekking, cycling, caving or boat rides on the Monmouth to Brecon canal, which adjoins the hotel. The hotel dates back to the 16th century and was once home to Welsh poet Henry Vaughan. Large car park. ... more less
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