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“Great Location, Very Quite & Excellent Customer Service”

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The Old Rectory Country Hotel and Golf Club
Ranked #1 of 1 Hotels in Llangattock
Certificate of Excellence
London, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Location, Very Quite & Excellent Customer Service”
Reviewed 31 August 2013

My family stayed here for 1 night, despite a slight mix-up with us getting a room without a bed for our daughter, the busy staff went above themselves to sort out the problem quick.My girlfriend commented on the waitresses effort to resolve this & calm our minds - much appreciated. Initially we had feared the worst that we had been down-sized possibly due to max. occupancy. Anyhow if we hadn't had already eaten I would had done so here as the food passing us in the bar area looked very inviting & generous - the way it should be. There was a nice choice up at the bar & the prices were fair, cheapest we paided during our vist too Wales. The decor of the hotel was great taste, especially the lovely fire place in reception. The bedrooms were clean & comfy beds gave us all a good nights kip. Bathrooms again were well fitted out & ample space. We were on the ground floor & there was some slight creaking from upstairs, bearable though as it didn't persist for long. Breakfast was average. Blame this on the chef I suspect, sausage was cold, bacon looked a little grey, I left it unfortunately as I suspected it's freshess. Homemade apple juice on menu sounded nice, I doubt what I drunk was home made though. My family were generally happy with the breaky though & once again the staff provided good service & seemed to be complimentary towards their boss, who the waitress stated was a generous guy who likes to feed people up! Nice old fashion values, substance before profit.
As we left I settled the bill, thank the staff, and as I was leaving a man ( the owner I think ) stopped to thank mus for our custom. Excellent example of good customer service & manners. He clearly appreciates his customers, thus we would come back & stay here again. The 50 shades of green hills & life in the surrounding scenery will draw us back - it was among the best I have ever seen. The trees here are special.The cost of our stay was about fair & about right.
Thank you all.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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452 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
St Austell, United Kingdom
Level Contributor
5 reviews
Reviewed 31 August 2013

Having just had a 4nt stay at the hotel I must thank Shaun his wife and all the staff for making it a wonderfull stay,the food was superb and plentifull,the room overlooking the 18th green was good,suffice to say this is on our list to re-visit soon.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KELVIN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brixham, United Kingdom
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 August 2013

Our evening out was very enjoyable.
Don't judge by the decor as the staff and food are excellent
Like so many establishments very quite for mid August, give this place a try I am sure you won't be disappointed.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Christopher T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 August 2013

We booked this hotel using a Livingsocial voucher as we wanted somewhere comfortable and where our dog would be welcomed. Well, we certainly n]made a good choice. Our initially offered room was a bit of a disappointment but they immediately showed us to a great alternative.
The general countyside around the hotel is magnificent with lovely walks along the nearby canal. The hotel grounds are well kept and the accommodation really good. Our deal included a meal on the first night and originally we planned on trying somewhere different on the second evening. However, the food was so good and the satff and ambiance so enjoyable that we ate in the dinning room both nights. The menu is wide, the quality excellent and the portions generous.

in particular the hotel was very dog friendly. There was no problem or issues at all.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alanNorwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
115 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 24 August 2013

Two night stay special covering breakfast and one evening meal. Lovely location set close to the beautiful Brecon national park. Had a great room over looking the golf course and hills, beautiful large modern bathroom with walk in spa and large spa bath. Only downside with room was that it was at the top of the house so three flight of stairs to climb! If you have any physical problems, I suggest checking with the hotel to ensure that you get a room on the lower floor; there is no lift available. Both breakfast and evening meal were excellent. Good selection available for evening meal, even on our special deal. Food was well presented and portions were generous. Service was attentive, friendly and not rushed. General manager was was also a good source of advise for trips out. There is a 9 hole golf course attached to the hotel but this is of a poor standard and not kept to an acceptable standard for a course but ok for a bit for fun. Off the road parking and a number of pubs within a short walk.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 August 2013

We booked online because of the photos, however we were disappointed with the family room as it only had a very small and poky bathroom with a shower instead of the bath we expected. It seems we were given the only room in the hotel not to have had the makeover portrayed in the website photos. The floors were creaky and noisy and we could hear the guests on the next floor above, so we didn't sleep well. The bar meal was excellent and great value, and the friendliness of the staff was lovely, but the stay was let down by a very average room.

Room Tip: ask for top floor
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nannynain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 August 2013

We had a great time even the whether is not great but the location of the hotel of course was perfect nice view from our room.We had a fantastic time stayed here for an overnight stay as we booked the hotel through livingsocial,we didn't expected to have a first class experience.Thanks to Shaun for having a wonderful room,Thanks to John and the other staff for a great food you deserve to have AA Rossette awards.Also the breakfast was great unexpected and nice to have muffins.I would say overall experience lovely place,lovely location,lovely scenery,lovely room,lovely room and lovely staff.I can't wait to come back again and experience all over again!

Room Tip: Superior Room
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nurseyunique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Old Rectory Country Hotel and Golf Club

Property: The Old Rectory Country Hotel and Golf Club
Address: Llangattock, Brecon Beacons National Park, Crickhowell NP8 1PH, Wales
Region: United Kingdom > Wales > Brecon Beacons National Park > Crickhowell > Llangattock
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Llangattock
Price Range (Based on Average Rates): £
Number of rooms: 25
Official Description (provided by the hotel):
This recently refurbished hotel is located in quiet grounds in the picturesque village of Llangattock, one mile from Crickhowell. The hotel boasts its own on-site, 9 hole, par 3 golf course, and is perfectly situated to enjoy local pursuits of walking, pony trekking, cycling, caving or boat rides on the Monmouth to Brecon canal, which adjoins the hotel. The hotel dates back to the 16th century and was once home to Welsh poet Henry Vaughan. Large car park. ... more   less 
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