We arrived at 2.25pm and were initially told by the receptionist that we could not book in until 3pm unless we paid £10. I challenged thus stating that yesterday we booked into Kings Lynn at 2.15pm and had no problems and that is was only 35 mins and I felt after a long journey that 35 mins was not unreasonable. The receptionish rudely snapped back "We havnt finished cleaning the rooms". She didnt even look if our room was ready!! I admit my attitude mirrored hers!! Anyway we were made to wait. Poor standards in my opinion. Whilst waiting within 5 mins the cleaners left!! Proved my point!!
However when we were able to book in, the room was excellent, newly decorated, comfortable bed and we had no complaints. Already with 4 pillows and 2 towells each we didnt have to ask or more!!
The next day, following a day walking around Lincoln, my wife was showering at 4pm and the maid knocked and walked straight in!! Fortunately I was able to stop her first!!
My pointbis great Travelodge, but staff needs improving in departments!!
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- Also Known As:
- Travelodge Lincoln Thorpe On The Hill Hotel Thorpe On The Hill
- Lincoln Travel Lodge
- Travel Lodge Lincoln
- Lincoln Travelodge
- Travelodge Lincoln Thorpe On The Hill England, UK