I have thought long and hard before writing this review, as having read the others since our return, I think some may be a little harsh. This accommodation is not terrible but it is poor. It is neither a golf club or a hotel. Much of what has been said is true. We arrived to find our booking had been "lost" and at one point thought we were going to be turned away. A lot of shuffling around amongst papers. When we finally got to our room it was clean though in need of re-decoration. The on-suite shower room was very clean and looked good. Then we were told about the eccentric way of getting the shower to work - something to do with the water pressure. However it did work when the bizarre instructions were followed. The communal areas of the accommodation block were dated and needed a clean up. There was no sign of any fire or emergency evacuation procedures, which I suspect may not be legal. The entrance was un-inspiring. The room was made smaller by the oversized bed, leaving no room for two bedside cabinets and/or chairs. The TV was adequate but had the habit of losing signal, possibly due to the large tree, which was all we could see from the velux window. The bed was very comfortable.
The entrance to the golf club was very grubby, dated and un-welcoming as was the lounge and dining room. The carpetting needed replacing as did the tables and chairs. We chose this hotel in preference to Premier Inn as it had a lounge where we could sit and enjoy a drink in the evening, but we did not want to sit in such dreary surroundings and in any case the place was deserted much of the time. No meals were provided except breakfast.
The breakfast was fine if you like the full English, but if you didn't there was a choice of cornflakes (still in the Value plastic bag) muesli or toast, so not very good value. Service was erratic. On our last morning we were first to arrive, but last to be served. Views over the golf course was nice.
There was little evidence of room cleaning service, just the bed straightened and tea cups washed. The en-suite was not cleaned and towels not changed. Only one tiny bar of soap was provided so it was a good job we brought our own toiletries. The noise from the saniflo was horrendous, and came on every time you turned the tap, however briefly.
This establishment is clearly failing as a golf club as we saw only a handful of golfers, despite very good weather and the car park was nearly always empty. So it seems they have decided to diversify into hospitality and are managing to make a failure of that too. We agree with the feeling of isolation at night in pitch dark and we were not told what to do in the middle of the night in case of emergency. We had no idea if any of the staff were on duty at night or how to contact them.
At £65 per night this was marginally cheaper than Premier Inn's late deals for the area. However with Premier Inn you know what you are getting and they guarantee a good stay. The accommodation was in summary just about adequate, but not good value and we would not recommend it or stay there again.
If you do decide to stay, take advantage of the fact that you cannot get an evening meal at the Golf Club and turn right out of the main gates and head to Netherfield, just a couple of miles and eat at the Netherfield Arms. The service there is first rate, as is the food. Not the cheapest pub-restaurant food you have ever had though it will be amongst the best and the staff are friendly, welcoming and cannot do too much for you. The even better thing is that they were recommended by the proprieter of the Golf Club! Strange that.
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- Also Known As:
- Battle Golf Club Wales