We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Chillout Week”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Lopesan Baobab Resort
Ranked #2 of 3 Hotels in Meloneras
Certificate of Excellence
GreenLeadersGold level
Forres, United Kingdom
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Chillout Week”
Reviewed 31 May 2012

My daughter and I booked a week here for a relaxing holiday by the pool. Set in a lovely quiet resort is this impressive hotel. Only three years old despite its size due to the excellent design you never feel overwhelmed or crowded in. Eight pools and a lazy river set in tropical gardens in and around the hotel are amazing and provide a spot for everyone. There are areas ideal for families with children as well as areas ideal for adults wanting a bit of peace and quiet with plenty of beds for everyone. Food is excellent with something for everyone, hot and cold dishes and the deserts are amazing. Staff can not do enough for you, everything is spotlessly clean even the pool toilets. The standard of rooms is excellent, well laid out, plenty of space, proper hairdryers with everything you could possibly need though walls and ceilings are thin. I will definately be going back.

Ideal if all you want is a relaxing time in luxurious surroundings.

Room Tip: Ask for top floor to alieviate the noise of people walking about.
See more room tips
  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nicky3131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this review, 8 June 2012
Dear Guest,

First of all we would like to express our sincerest gratitude that you have chosen our hotel for you and your daughter and also for sharing your opinion with other travelers on Tripadvisor.

We highly appreciate your positive comments about your stay, especially about the food quality, the facilities and your appreciation about our family concept. We attach great importance to the well-being of families with children and we are very happy to hear that our efforts met with your expectations.

We would be delighted to welcome you again soon and remain.

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

5,612 reviews from our community

Traveller rating
    3,634
    1,280
    450
    135
    113
See reviews for
2,484
2,344
69
65
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (836)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Amsterdam, The Netherlands
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 May 2012

I went here on my own with a special deal for a single occupancy. The reception was very friendly and helpful. The room was perfect. A separate toilet and large shower area were apart from the basin/mirror which was incorporated in the main room, but in a very efficient way.
The room was very clean and linen and towels were replaced often (I kept receiving two of each if I wanted, every day, even with single occupancy).
The beds were very nice, large and not too hard and not too soft
Breakfast was abundant and so was dinner, having a different variety of food every night.
When checking out, there was some confusion about the minibar, which I had not used but was billed for, although only about 5 Euro.
The employee at the desk made this no problem and took it of the bill immediately.
When I stayed here, a lot of families with children were also present.

I certainly had a wonderful experience and will come back.

Room Tip: Rooms at the streetside (West) were quiet as the main pool area is on the other side.
See more room tips
  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DubbelDutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this review, 8 June 2012
Dear Guest,

On behalf of the entire team of the Lopesan Baobab Resort we wish to thank you for taking the time to write your comments regarding your recent stay.

It is a pleasure to hear that you fully enjoyed your holidays and that you have been satisfied with our services and installations.

We also hope that you will return soon to give us the chance to provide you again an unforgettable stay and remain.

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 May 2012

Wow what a absolutely excellent time we had at the Lopesan Baobab! We travelled with 3 children and from the moment we arrived it was fantastic. Definitely re-booking for next year! We arrived at the hotel and had our luggage taken off us by the bell boy and then went to check in and found all our luggage had been taken to our room!! Great Start!! Kids had a absolutely fabulous time and loved panchi and panchi world!
There were just a few small issues i would like to point out....there was no full length mirror in our room, the seating in the Dodori bar (outside entertainment bar) was very uncomfortable, Wi-fi was expensive and if they can give you free water at breakfast why can't there be free water with your evening buffet?
They were just a few small issues but overall had a fabulous time, hotel was immaculate, staff were very very friendly and made a huge fuss over the children and rooms were fabulous too!

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nicola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this review, 8 June 2012
Dear guests,

First of all would like to thank you that you have chosen our hotel for your vacation and we very much appreciate your comments on Trip Advisor.

We are delighted to hear that you spent wonderful days here and that you had been very pleased with the service and facilities provided, especially with the friendliness of our employees.

As we are always trying to improve our service level to meet all clients’ expectations and as we are taking guests comments very seriously, we have already forwarded the provided information to the affected department managers for internal processing.

It is a pleasure for us to know that you want “re-booking” for the next year. We are looking forward to welcome you back to Lopesan Baobab Resort.

Best personal regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norfolk UK
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 29 May 2012

Have to admit I am very fussy when it comes to hotels, food and holiday resorts, I've also been lucky and stayed at many 5 star hotels but haven't felt compelled to write a review before. After staying at the Baobab felt I should let others know what a wonderful hotel it is. Very unusual design, spacious, well thought out and although it's a large hotel you don't notice this. Fabulous pools, excellent food, great staff, huge bedrooms with a view of the sand dune from our balcony. I would have no hesitation in recommending this hotel to anyone, and find it hard to find anything to criticise anything.
The hotel is ideal for couples and families with young children, personally I don't think it's a teenagers hotel ( my 17 year old would have been bored I think)
The only thing I felt that could be improved was the evening entertainment, the house band are somewhat repetative.
The resort of Meloneras is upmarket, stylish with no hassle from shopkeepers, no drunken loudmouths, and has a lovely promanarde for walking in the evening. There is a supermarket just by the hotel with very low prices for alcohol and soft drinks.
Don't go to Playa des Angles - horrible , nothing nice there.
Do go to Puerto de Mogan, lovely little fishing village and you can get the local bus from just by the Baobab. It's recommended that you go to Mogan on a Friday as there is a big market but the market is full of cheap tat for want of a better word, nothing nice to buy and it spoils the place.
Hope the review helps.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Carla H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 May 2012

Our first time at the boabab. A very bumpy start but it got better towards the end. We usually go the Gran Lopesan but decided to try a change this time.

The hotel is big and pretty much flat surface so easy with a buggy and small kids. There is lots of open space, in the big hotel and big room and never felt crowded. the pools are super, clean and spacious. Mixture of couples, families and groups, lcoals and tourists. The buffet is ok for meat eaters but vegetarians might struggle unless you are happy with cheeses, salad, vegetables and pasta. But they made some extra veg meals for my wife that was ok. The kids activities are good, however, sometimes in the afternoon things do not run on time and hence you have waste time to be there for an activity that never takes place.

There are some animal statues around the hotel which kids love so that was also very good.

The hotel mascot, panchi is very good and the kids really loved seeing it every day at dinner and in the pool area at daytime. The water is a decent temp and the kids pool area is also very good. However, panchi world play area- there was no information on opening and closing times and you end up walking around in circles as only 1 entrance is open.

There were quite a few problems.

• We could not find “simba snacks” for children’s lunch time. The sign, near the Marula pointed to the back of panchi world and that door was closed. The staff walking around never heard about Simba snacks and yet reception advertised it as if it was a pool time snack bar.
• A poolside sandwich costs were very expensive which kind of forced you to eat in the Pili Pili or go outside of the hotel (lunch)
• My wife and baby child fell sick due to food poisoning at the hotel, on the 3rd night both were puking and sick hence the 3rd day in bed. It was from the buffet since we did not eat anywhere else that day. The hotel did offer a doctor at a charge of 80euros, we decided after 24-36 hours both were ok, we just got on with the holiday.
• The big negative thing about the trip was the chaotic, check in & hotel arrival (in the transfer). The Thomson bus drops you off at the main entrance, all your suitcases are just left outside. The Thomson rep on the bus did not give any advise or how do we get the bags, to reception (100 metres walk). She just simply left. Some passenger with no kids took their own bags. With 2 kids, 4 cases buggy I was unable to. The bellboy told me he can bring it to reception right away, but it stayed unsecured at the exit for another 45 minutes whilst we went inside. Once inside, there was no queuing system and there were bags everywhere. The welcome host only offered a cold welcome drink to selected people and excluded my family (which point I felt very discriminated). Once at check in, they said our bags are in the luggage room (but they were still outside on the road) and I was concerned about delivery charge as they were insisting to take my bags. I was concerned with so many guests just arriving and 1 bellboy I would wait for too long, I just wanted my bags in reception as told by the bellboy but that did not happen.
• When we got to the room it was pitch black and you cannot see anything. After 15 minutes of trying to get the key working I rejoined the queue at reception to get this sorted. Reception, took their time whilst my 11 month baby was screaming away (and it could be heard) chatting socially to other guests and staff and when she came up after fumbling around for 5 minutes she got it working but it was not a long term fix. What she done is use the "do not disturb sign" in the card key slot rather than the key card, which meant each time I enter the room I have to spend 3 minutes fumbling in the dark to get it working (since cleaner turn everything off). Also, it meant I had nothing to hang on the door for the next morning or I would be woken up by cleaners.
• The mini bar was also broken and our baby milk was ruined (day 2). I tried to complain to reception later but they did not seem interested. It was only thanks to the onsite Thomson Rep who complained on our behalf the hotel took it seriously. I think after the local Rep got involved, then the hotel decided to change our room, or fix the faulty items and we went for the latter as we had already settled in so was very hard to move. Ideally a 5 star hotel should check the rooms before giving them to guests, since we quite disturbed. the rooms offered were unsuitable since were not pool view as we currently had so little surprise we stayed put. The key problem and fridge were replaced however and worked fine after.
• The Marula buffet restaurant service is not good like Boabab. if you have a bad table, you are sitting is absolute darkness. There is no lights available I don’t understand, how do you feed 2 small children in darkness, as when you enter there is light but its dark by 9pm. The timing is such that you have to go to Marula at 815 after mini disco so you have no choice I would prefer the Boabab-but its closed at that time. I grew up in Africa so I am not clear why darkness is a theme
• The waitress kept coming to look at my food and without asking poured the rest of my drink into my glass and ruin the perfect mix of ice and drink, and walked off without a replacement. I found this very disturbing in a 5 star hotel, you should ask a customer if they want their drink poured. Whilst they were working fast as possible I found the interaction level needs some improvement.
• Wifi was not free and cost several euro’s for the day but a 30 minute free trial was what I used. I think free trials in Sumuel Baker bar started the day we left to go home

Overall a very beautiful hotel but given the issues we faced, the service was not as expected and I was disappointed since we spent a lot of money/savings and built anticipation for a 5 star holiday. We did receive an apology not and cava on day 4 after this things were fine but basically half the holiday was lost by this time which is unfortunate.

Room Tip: building on the reception side face the entertainment hence noisy, but pool view is worth it
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RaviDoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodhall Spa, United Kingdom
Level 3 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 May 2012

Got back this morning from here, the hotel is great, the pools are great and the food is great, although it did seem to be alot better at the start of the week than then end but it was still good, plenty of choice so ignore the reviews saying the food is horrible. The walls are thin like others have said but we didnt have any problems with noisy people next door, id request top floor though if you can, the banging from people walking above becomes very annoying. This is a great hotel, you dont get people walking around drunk 24hours aday like most places in spain as this isn't really the hotel for those types of people. One thing though watch how much you pay, thomson seem to change the price every day, we heard some people saying they paid £800 each for a week half board and we paid £390 each for a week half board, both with thomson with the same flight.

Room Tip: Ask for a top floor so you dont get the banging from above.
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank whiteley83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this review, 8 June 2012
Dear Guest,

On behalf of the entire crew of the Lopesan Baobab Resort we wish to thank you for your comments published.

We are delighted to hear that you spent wonderful and relaxing days with us and that you have been very pleased with the service and facilities provided by the hotel team. As the welfare of our guests is extremely important for us, we are eager to provide our guests with a personal and competent service at any time.

Once again thank you for choose our hotel.

We are looking forward to welcome you back to the Lopesan Baobab Resort.

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alesund, Norway
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 May 2012

From the moment we walked in until we checked out the staff were always courteous and always looking to help guest. Upon checking in, we received a welcome drink that was a nice touch to our check in we had dinner at the restaurant the first night, even it was amazing food we felt that is was bit pricey so recommend if you can add dinner on booking. Everyday our room was cleaned to the highest standard and was shocked at how it was cleaned, in previous reviews people mention that it is a dark place, I agree with this but thats brings of the theme of African with the natural lighting. I would recommend this hotel to anyone, for all ages, there is always something to do.

Room Tip: Rooms are with private pools are brilliant
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Shaun C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this review, 8 June 2012
Dear guests,

First of all would like to thank you that you have chosen our hotel for your vacation and we very much appreciate your comments on Trip Advisor.

We are very happy that you had such a good time with us and we are especially glad about your positive valuation of our installations and particularly about your satisfaction with our staff and services. These qualities, as well as the mentioned care for details, are of great importance for us and we are delighted that we met your expectations.

For us it has been a real pleasure having met to you as guests of Lopesan Baobab Resort, and really hope to welcome you again soon.

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Meloneras
0.2 mi away
Lopesan Costa Meloneras Resort, Spa & Casino
0.4 mi away
Lopesan Villa del Conde Resort & Corallium Thalasso
0.2 mi away
Seaside Grand Hotel Residencia
Show Prices
Show Prices
Show Prices
0.4 mi away
Seaside Palm Beach
Seaside Palm Beach
#4 of 216 in Maspalomas
1,107 reviews
1.5 mi away
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas
#7 of 134 in Playa del Ingles
1,633 reviews
4.1 mi away
Melia Tamarindos
Melia Tamarindos
#5 of 19 in San Agustin
1,758 reviews
Show Prices
Show Prices
Show Prices

Been to Lopesan Baobab Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lopesan Baobab Resort

Property: Lopesan Baobab Resort
Address: Mar Adriatico, 1, 35100 Meloneras, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Meloneras
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Meloneras
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Lopesan Baobab Resort 5*
Number of rooms: 677
Official Description (provided by the hotel):
Lopesan Baobab Resort Location Exclusive luxury Lopesan Baobab Resort was inaugurated in 2009; it is located in the south of the island of Gran Canaria, in the exclusive Meloneras holiday area, just a few walking minutes away from the extensive, several kilometres long, Maspalomas beach and the impressive landscape of sand dunes. Famous Maspalomas lighthouse is situated nearby, as well as the long coastside promenade. ExpoMeloneras Convention Centre is also located only a few steps away from the hotel. General description Five-star hotel Lopesan Baobab Resort has become one of the preferred destinations for family holidays of Spanish national tourists. Thanks to the uniqueness of its architecture inspired by the African continent, its impressive water landscapes with pools, rivers and waterfalls, as well as the high quality services offered, this hotel shows off ethnic charm, modernity and refinement. The hotel’s main entrance leads guests over a picturesque wooden bridge to the reception area, passing a grandiose aquatic landscape with waterfalls. From the lobby you can reach the hotel rooms or the large garden area, on a surface of 56,000 square metres, in the centre of which a large 21 metres high wooden African lodge is located; this lodge houses a restaurant and a bar. Common areas are connected by an extensive sheet of water crisscrossed by small bridges. In total there are nine swimming pools (all of them heatable at different temperatures) covering a total surface of 4,245 square metres. Specially outstanding are: the “lazy river”, two artificial beaches, pools with waterfalls and caves, the “chocolate” pool (the name of which refers to its brown colour) and the “two palm trees” pool, as well as a pool with water attractions for children and babies. The hotel’s leisure and recreation areas are enriched even more by a complete entertainment programme with a variety of activities during the day and in the evenings. Materials used for the hotel’s interior decoration and design were carefully chosen searching the appropriate item for every single corner of the hotel complex. On the walls of the hotel’s buffet restaurants guests will appreciate layers of natural coconut and wooden bricks, as well as French porcelain stoneware on the floors of the pool areas. Regarding the hotel rooms an exquisite finishing with high-quality woodwork and sound insulation was chosen. Other materials which can be found around the hotel are dry bamboo, die-cut steel or coloured mortar with added shredded straw to simulate adobe. Rooms The rooms’ interior design carefully combines colour schemes and African ambience. The Lopesan Baobab was built on a plot of 72,000 square metres with a total of 522 standard double rooms, 8 of them modified for guests with limited mobility and 17 deluxe double rooms with pool, perfect for guests looking for privacy, romanticism and/or relaxation; there are also 55 family doubles and 15 family doubles with direct access to the “chocolate” and the “two palm trees” pools, as well as 8 superior double rooms, 40 junior suites, 20 senior suites and 1 royal suite. There is no doubt that the hotel’s different room categories can meet any requirement or need guests may have, since they can choose from comfortable standard rooms, spacious family rooms, luxury rooms or magnificent suites for young and old. All rooms offer excellent views which vary depending on their location, as for example beautiful panoramic views on the dunes, on the nearby palm oasis, on the hotel’s garden area or the island’s mountain landscape. Gastronomy The Lopesan Baobab Resort offers high quality cuisine in all restaurants, characterized by an elevated level of creativity. For this purpose the hotel’s select kitchen staff puts special emphasis on using the best products and on preparing them in presence of the hotel guests. The ‘Akara’ Restaurant is only open for dinner and its name refers to an African recipe; it offers flavours from the very heart of Africa with a menu committed to originality. The hotel’s second a la carte restaurant is the ‘Pili Pili’ Restaurant, open at lunchtime and specialised in paellas, seafood and grilled meat. Furthermore, there are two buffet restaurants, the ’Marula’ and the ‘Baobab’, the premises of which are conveniently separated to provide differentiated atmospheres where delicacies from international occidental cuisine are served. The restaurants’ wine cellar provides an excellent selection of the finest wines from around the world as a complement to the great gastronomic offer. The hotel also hosts five bars, two of them located in the pool areas; Henry Stanley bar and Mungo Park Bar complete the resort’s restaurant and bar options. Leisure and sports activities The hotel has at its guests’ disposal a complete and varied entertainment programme, offering something for everybody. Many of the organised activities take place during the day and in the evenings, when it’s just the right time to have a drink or enjoy professional shows on the hotel’s outdoor plaza, on a specially designed stage, next to the magnificent African lodge. Furthermore the resort offers a fully-equipped gym and a varied wellness programme, as well as other activities for sports fans. For golf fans the golf courses of Meloneras Golf and Maspalomas Golf are available and a free bus shuttle service to these golf courses is provided by the hotel. For the little hotel guests fun is guaranteed at the hotel’s Panchi World Mini-Club with a stage and two pools for children, one of them with a water-slide. The Lopesan Baobab Resort also houses specially equipped rooms for conferences, conventions and events with highly functional and stylish facilities which can be easily modified and adapted to hold particular events. The hotel’s large panoramic ‘Karisimbi’ room is specially outstanding with a size of 1,002 square metres and a capacity for 800 persons, the perfect choice for any kind of celebration, conference or event. To complete the hotel’s range of services there are, among others, a hairdressing salon with beauty treatments and massages, a boutique & souvenir shop and a private parking area (with extra charge), as well as a babysitter/nanny service (with extra charge). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with LoveHolidays, Expedia, Hotels.com, TravelUp, Prestigia, World Independent Hotel Promotion, Ebookers, Travel Republic (UK), TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Lopesan Baobab Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lopesan Baobab Hotel Maspalomas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing