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“A touch old fashoned but great value”
4 of 5 bubbles Review of The Alverton

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The Alverton
Ranked #1 of 6 Hotels in Truro
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
122 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“A touch old fashoned but great value”
Reviewed 16 March 2013

Just done a two night stay here. The staff were very friendly and professional. The rooms are fairly large but a little dark.
Some rooms just beginning to get a little tired.
On the positive this Hotel is well situated for the City Centre, plenty of parking and nicely clean.
Recommended

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UKTonyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlvertonManor, Front Office Manager at The Alverton, responded to this review, 5 July 2013
You'll be pleased to hear that the hotel is nearing the end of extensive refurbishments on the interior. If you choose to stay again look forward to a stylish and relaxing stay.
Kind Regards,
The Alverton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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800 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (170)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Swedish first
  • Any
English first
Truro, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 March 2013

What can I say? A great stay in a wonderful hotel. Staff were efficient, polite and nothing was too much trouble. Room - bright, airy and extremely comfy bed. Food was fab ... the steak cooked to perfection. Breakfast was heavenly - fruit, yogurt, pastries and full English (plus other cooked items). Will definitely stay here again - the photos of the refurbishment look great.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Louise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 March 2013

Stayed here in feb as visiting friends nearby. Read some of the reviews about the decor and was a bit wary but should not of worried. Although some of the hotel is in need of a luck of paint (I believe the hotel is being refurbished throughout over the coming months) the rooms were perfectly clean, comfortable, had extremely comfy beds and everything you need for a weekend away. We ate in the restaurant and the food was excellent, the steak was one of the best me and my husband had eaten in a long time and very good value for money. Waitresses very friendly and only to happy to meet our needs. Some of the reviews mentioned the young staff and they are right but I have to say they are brilliant, friendly helpful and very professional. I was particularly impressed with the reception staff. Wouldn't hesitate to go back or recommend it to anyone, in fact we've booked to return after the room refurbishment.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 March 2013

The buildings are historic and beautiful, with interesting features. Our room (2) was recently refurbished and very well furnished. The hotel is away from the main road and looked out across Truro, so quiet with interesting views. The grounds were classic and well maintained. Breakfast was a little disappointing, as the fresh oranges were off. Also, no alternative to butter was available. However, the remainder of the food was delicious. Generally, the staff were very young and a little unsure when dealing with the public. Also, they lacked knowledge about the building, which was little frustrating - they didn't seem to know why the attached bulding had scaffolding or what the bell rope in the entrance hall did - shame in such a historic building!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annetax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlvertonManor, Front Office Manager at The Alverton, responded to this review, 5 July 2013
I am pleased to see that you enjoyed one of our newly refurbished rooms. However, it is saddening to see that you were disappointed with the breakfast and the waiting staff.
I am pleased to inform you that we have just hired a new restaurant manager Rodney Gill and our staff have recently received further training.
If you wish to stay again, in regards to the history of the building, you will be able to find booklets that will answer all of your questions in regards to the historic building.
Kind Regards,
The Alverton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea
Level Contributor
124 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 7 March 2013

The building is full of old charm very beautiful, old and elegant in appearance, with modern, very comfortable facilities. The great Hall looks fabulous as a venue for weddings or conferences. Our room very large and warm, we even had alternative heating available and very much larger than many other hotels in which we have stayed. The bath was a bit stained, a cast iron bath, and the water coloured, although we mentioned it, it would not put us off visiting again. The breakfast is amazing, probably one of the best that I have sampled over many a year with a wide range of cold foods and hot meals freshly cooked to order. some very nice special orders especially the smoked salmon and scrambled egg. It's out of this world and set refreshingly on a plate that was hot too. All the staff we saw were very young, however, we very professional, friendly and helpful, well trained accommodating too. Will visit again.

Room Tip: Just enjoy the service and the Breakfast
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merthyr Tydfil
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 March 2013 via mobile

Firstly the staff are really nice and polite, you can't fault them at all.

Free wifi throughout!

The rooms and furniture are badly dated and the carpet had tea stains on it.

The bathrooms have carpet in them, enough said!

The public areas are badly worn, everything needs painting, tiles need replacing in bathrooms, the bar and restaurant need a refurb.

Can't say I'd stay here again unless everything else in the area was full and the only other option was a Travel Lodge.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank imob10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlvertonManor, Front Office Manager at The Alverton, responded to this review, 5 July 2013
I am pleased to see that you had a great experience with the staff. In regards to the interior of the hotel, I am happy to announce that the hotel is coming to the end of extensive refurbishment. Should you wish to visit again, I will be happy to give you a tour of our modern and stylish facilities.
Please email me at laura@thealverton.co.uk.
Kind Regards,
The Alverton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 February 2013 via mobile

This hotel has fantastic character and charm in masses! A super warm welcome and shown to a lovely spacious room with the most wonderful furniture and space. The fixtures and fittings were in need of updating-bathroom especially, shower was a little rickety. But the service, staff and restaurant were second to none and all essentials -quiet and comfort bed made up for the small flaws. Even though only stayed for one night on business would definitely visit again. Lovely hotel

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prestonmanor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlvertonManor, Front Office Manager at The Alverton, responded to this review, 5 July 2013
I am pleased to see that you enjoyed your stay here at The Alverton. When you next visit you will be able to experience our newly refurbished facilities and rooms. All fixtures and fittings have been updated!
Kind Regards,
The Alverton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Alverton

Property: The Alverton
Address: Tregolls Road, Truro TR1 1ZQ, England (Formerly Alverton Manor Hotel)
Region: United Kingdom > England > Cornwall > Truro
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Truro
#1 Romantic Hotel in Truro
#1 Family Hotel in Truro
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Alverton 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Alverton Manor Truro
Hotel Alverton Manor
The Alverton Truro, Cornwall

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