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“Merchant House Hotel”
Review of Merchant House

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Merchant House
Ranked #2 of 4 Hotels in Truro
Certificate of Excellence
Reviewed 8 July 2014

Requested ground floor room, which was provided, stayed for 6 nights and plenty of space in room 27. Staff very friendly,breakfast A1, plenty of choice. Always lots of parking space. Only
downside was hill into town-bit of a climb returning from town-as my wife has problem with her legs! Would certainly stay again ,and recommend to others.

  • Stayed: June 2014, travelled as a couple
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Thank BRIAN C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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296 - 302 of 427 reviews

Reviewed 28 June 2014

Very comfortable hotel, lots of car parking, large, good quality breakfasts. Welcome afternoon tea and cake a nice touch (only available if you arrive between 1pm and 5pm). If the afternoon/evening receptionists were more welcoming and even smiled occasionally, it would be perfect! You have to pay in advance in full on arrival, almost the first thing the receptionist said to us. They take all cards though, including Amex, with no surcharge. Free wifi works well in rooms and good speed. Recommended, we will definitely go back.

  • Stayed: June 2014, travelled as a couple
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Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

Just returned from a two night stay in the hotel. We found the staff to be very friendly and everything was spotlessly clean. Our room was a little on the small side but the bed & bedding were excellent. High spots were the tea and homemade cake when we arrived and the excellent, freshly cooked breakfasts served by very friendly and efficient youngsters.

  • Stayed: June 2014, travelled as a couple
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Thank DavidC5555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014 via mobile

I have just spent a wonderful week here at the merchant.So often holiday hotels and B&B's are tired and a little grubby but not the Merchant. My room and hotel is exceptionally clean and tidy which is good news as I'm a bit OCD about that stuff. The service at breakfast has been great and always served with a small which is great as I like most hate getting up and working in the morning. The reception staff have been awesome. They have been giving great local recommendations for places to eat and in general could not have been more helpful. So I would highly recommend The Merchant to anyone staying or traveling through Truro and wanting a fantastic place to stay. Well done The Merchant
Darran@Loungers

Stayed: June 2014, travelled on business
Thank Darran N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

Stayed in worse hotels, but not many. My main gripe is they don't serve evening meal. It's a good 10 minute walk in to town where you can find a few pubs and Indian restaurants to eat at. The staff are fairly unfriendly and the rooms have no air con. Prob ok for 1 night max. Rooms are ok, and the bathrooms are reasonably clean.

  • Stayed: June 2014, travelled on business
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1  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014 via mobile

Hotel is much improved from my last visit. The staff were really helpful to ensure the room was ok and not too hot. Hotel was very clean and I liked the atmosphere. I will be back again.

Good bed linen and towels.

  • Stayed: May 2014
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1  Thank GilbertandBall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

I had stayed here a couple of times when it was the Camden and the new ownership and face lift is a pleasant improvement.
The satff were great and quick to point out the improvements. The overall appearance is much better, the decor bright and fresh and the rooms vastly improved.
I was quickly informed that booking sites do not offer a breakfast in their package and advised that by contacting the hotel direct they will include breakfast for the same price.
The breakfast was a better than average cooked offering, however the sausage was one of those incipid pink things. Come on Mercahnt house go to the butchers, it makes all the difference.
The hotel is under the same ownership as the Mannings hotel and restaurant and you can claim a free glass of wine if you eat at Mannings. Mannings is a 5 minute walk down the hill.
I will stay again.

  • Stayed: April 2014, travelled on business
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1  Thank Bertie500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Merchant House

Address: 49 Falmouth Road, Truro TR1 2HL, England
Region: United Kingdom > England > Cornwall > Truro District > Truro
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Truro
Price Range: £61 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Merchant House 4*
Number of rooms: 29
Official Description (provided by the hotel):
Perfectly positioned near the centre of Truro – Cornwall’s buzzing and beautiful cathedral city – The Merchant House is just a short stroll from the nearby train station and a host of fabulous bars, restaurants and shops.Merchant's friendly crew are on hand to introduce guests to our fantastic facilities. We have free Wi-Fi throughout,ample free parking,garage storage for bicycles,drying room for cyclists/walkers, laundrette(fee applies) and fully-equipped conference rooms. We are a fantastic central base for business or exploring all of Cornwall. Whether visiting for business or pleasure, we have a selection of refurbished and non refurbished rooms – some of which are dog-friendly – all of which are guaranteed to offer a great night’s stay thanks to the fluffy duvets, large flat screen televisions and tea and coffee facilities. ... more   less 
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Also Known As:
Carlton Hotel Truro
Merchant House Truro, Cornwall

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