Stayed here for one night on 6th Nov. The hotel is situated right on the race course...just perfect! When you walk in you will say wow! It's really nice with a huge spacious lobby restaurant and bar area with many comfortable chairs, log effect fires, and flat screen TVs. We were greeted with smart and very friendly staff and given a great room over looking the course. Was a little surprised when visiting the bathroom though. Our toilet had not been cleaned after the last guest, there were stains under the seat and on the floor where he had missed!! Being gold members we have stayed in a lot of Holiday Inns all over the country and never have I seen this before. I know the hotel is very new and obviously you would expect teething troubles so I forgive them this time but having a spotless room is a huge must!, there is nothing more off putting than a dirty loo! Enough of that now. Had a couple of drinks from the bar. Fab staff there serving good quality drinks with a friendly smile and chat.
Had dinner and sat in the restaurant part of the room, very nice we thought but we waited and waited to be served, eventually a very charming young man noticed us and took our orders I chose the fish finger sandwich ( that I couldn't eat as the rocket in the sandwich had not been washed properly there was still grit in it! I told a waiter about it and she kindly apologised and took it off the bill)and my wife had the steak and ale pie. Again we waited ages for it to come and when it did I must say I was hugely disappointed. A poor replacement for the absolutely fabulous fish and chips Holiday Inn did only a couple of weeks ago! However the steak and ale pie was great my wife said! For afters I had the cheese board, a nice selection of cheeses but only THREE biscuits! Now come on you can't be serious!!! You need at least six with all that cheese. My wife ordered the very delicious chocolate pot that she loved! I have to say that over all everything was just about okay but the service painfully slow not just for us but others too! Just seemed like you needed twice as many staff after about 7 o'clock to cope with the dinner rush!
Loved our room and the beds that were so comfortable had a great nights sleep. A fantastic feature in the bathroom where the center of mirror is heated and won't steam up the only trouble is that you have to be about 6'2" to use it!
Breakfast was a bit of a strange event! I came down at 7 when it starts the only trouble was there were no staff to greet you! So guests just got stuck into the food and sat down. At about 7.15 a young lady appeared and came to everyone asking room numbers and if they wanted tea or coffee. Don't know if this is a new way of doing things but I've never seen it before! Must say though the quality of the breakfast was superb! When the staff eventually turned up they were spot on in making sure guests got what they wanted. There are obviously quite a few issues to be addressed at this really lovely hotel and I'm sorry to be so critical about certain things. I'm sure that very soon this Holiday Inn will end up being one of the very best in the country! Can't wait to come back and see it!
- Official Description (provided by the hotel):
- Our Christmas Day package is now available to book. Rate is based on two adults sharing a room.Enjoy a warm welcome at the Holiday Inn Huntingdon - Racecourse, overlooking the scenic racecourse.Holiday Inn Huntingdon - Racecourse is the perfect location to stay whether you're working or travelling for fun. Hinchingbrooke Business Park and the historic Hinchingbrooke House are close by. Cambridge City Centre is easily reached should you need to visit for business or to enjoy a day exploring the many colleges or shopping in the Grand Arcade.Holiday Inn value and comfort come as standard with our 98 stylish and spacious air conditioned bedrooms all with complimentary internet access. Get the chance to discover our revolutionary Open Lobby concept, a place where you can eat, drink, meet and work; really wind down and have fun. It's about being able to do what you want when you want.You'll love our all day dining menu or just grab a Starbucks latte and breakfast to go or a midnight snack after a long day. With Wi-Fi available throughout the space you can stay connected.We also have three dedicated meeting rooms located on the 1st floor with services to ensure you have everything you need for a smooth meeting or social gathering. Take time out in the Mini Gym so you can keep up with your fitness programme. ... more less
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