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“Don't eat breakfast”

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Holiday Inn Huntingdon Racecourse
Ranked #2 of 9 Hotels in Huntingdon
Certificate of Excellence
london
Level Contributor
83 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Don't eat breakfast”
3 of 5 bubbles Reviewed 3 June 2014

Nice, modern Holiday inn just off the A14 and close to the A1 in a quiet location with secure parking. Rooms are excellent by Holiday Inn standard but hotel let down by everything else. Breakfast is a rip-off so avoid - continental breakfast is basically toast and a selection of 3 meats plus a few pastries for a tenner. Even worse, slack on topping up dishes. My tip is take your car to the nearby Co-Op in Brampton and stock-up.

They only offer slow WiFi internet in rooms (otherwise, pay £5 per day). Seemed to have some sort of filtering active which sent Yahoo! wonky so you might be in trouble.

No PC check-in lane, no newspaper to your door, no choice of welcome drink or points, Plats not upgraded, no water in room, no sleep system or turndown, no in-room pay movies etc.etc.

To summarise, good for a stoppover but not your regular HI 'service' experience.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank uk_hotel_expert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MTurner2013, General Manager at Holiday Inn Huntingdon Racecourse, responded to this review, 6 June 2014
Dear Guest

Thank you for taking the time to review your stay with us. I am disappointed that our service did not meet your expectations. I would like to assure you that we appreciate the loyalty of all our IHG Reward club members. It would seem on the night you stayed with us we did not have an Executive room to upgrade you too, however when these rooms are available we are more than happy to do so for our Platinum Members.

Our WIFI is free and throughout the hotel with no filtering active, I am sorry we were unable to resolve the issues you experienced whilst you were with us. Our continental breakfast includes tea or coffee, a selection of fruit juices, as well as toast, pasties, cereals, yogurts, fruit salad, fresh fruit, cold meats, cheese and a selection of jams marmalades and spreads, for £9.95. I will ensure that your comments are brought to the attention of our Head Chef to ensure all items are available continually throughout all breakfast service times.

Thank you once again for your comments, I do hope that you will choose to stay with us again should your travel plans bring you back to the area, as we would welcome the opportunity to restore your faith in our hotel.
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426 reviews from our community

Traveller rating
    204
    147
    53
    13
    9
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Ipswich, United Kingdom
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 1 June 2014 via mobile


I have stayed at this hotel many times on business and always praise the rooms and facilities

Unfortunately on this occasion, the hotel had a coach of german guests when i ordered dinner. Whilst the meal was fine, the service was not. Having finished my main course, after waiting more than 30 minutes for my plate etc to be taken away and asked if i would like dessert or coffee, i gave up and went to sign the bill, even then i was not asked if i would like anything further or if all was ok.

This service seemed to be that they were more concerned with the coach party!

Whilst i appreciate you have a large group to serve, please do not let other regular guests suffer as a result

Stayed May 2014, travelled on business
Helpful?
Thank dazza2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MTurner2013, General Manager at Holiday Inn Huntingdon Racecourse, responded to this review, 6 June 2014
Dear Guest

Thank you for writing a review on your most recent stay with us. My apologies that our service fell short of the standard you have received during past stays. I appreciate your constructive criticism, which I have shared with my team to ensure we take steps to ensure we manage service more effectively when large parties are in house.

I do hope that you will continue to stay with us, we would welcome the opportunity to restore your faith in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

Just had a very pleasant stay at this hotel, situated on the racecourse at Huntingdon. This is really handy for the A1 and A14, and we chose it as we were attending a family wedding in the town. Although not in the town centre, it was only a £7 taxi fare away, and we felt, well worth it, as the hotel was so nice. Lovely light, spacious and clean rooms. The staff were pleasant and helpful. We liked the open plan foyer, lounge and dining room areas, and although the breakfast prices are a bit steep, the bacon baps were delicious! We booked in advance and got a very good room rate, so even with the breakfast we felt it was good value for money. We will definitely stay there again on our next visit to Huntingdon.

Room Tip: Very handy for the A1 and A14 but nice and quiet location.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TizzyJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MTurner2013, General Manager at Holiday Inn Huntingdon Racecourse, responded to this review, 6 June 2014
Dear Guest

Thank you for taking the time to review your recent stay with us. I was pleased to read that you found our location suitable for your needs, also that the team were helpful during your stay. I would like to make you aware that we do offer advance purchase rates that include breakfast as well as room only, the inclusive rates offer a discount on our breakfast price should you wish to book breakfast in advance.

I do hope you will choose to stay will us again should your travel plans being you back to the area.
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Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Very polite staff, great service, food was good. Breakfast was a bit pricey. Rooms are nice and well kept. It's just outside the town of huntingdon so you will still need to drive to get to many places.

  • Stayed May 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Nick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MTurner2013, General Manager at Holiday Inn Huntingdon Racecourse, responded to this review, 6 June 2014
Dear Guest

Thank you for reviewing your stay with us, I was pleased to read that your stay was an enjoyable one, also that the team provided great service. I do hope you will choose to stay with us again should your travel plans bring you back to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucestershire, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

A pleasant one night stay, rooms are quiet and comfortable. One of the nicest budget/mid hotels I have stayed in.

The only thing that I could fault was that the TV's had been put in boxes mounted on the wall, this made the TV's sound very muffled.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alltimegreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MTurner2013, General Manager at Holiday Inn Huntingdon Racecourse, responded to this review, 25 May 2014
Dear Guest

Thank you for your review, I am pleased that overall your stay was a pleasant one, my apologies for any inconvenience with regard to the TV sound in your room. I do hope that if your travel plans bring you and your family back to the area you will choose to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 May 2014

I have never written a review on trip advisor before but felt compelled to do so after staying at this hotel. It's modern, clean and quiet and the rooms are spacious and airy. But, above all, the staff are wonderful which, I think, makes all the difference. Particular mention has to go to Maggie who managed to direct my friend to the hotel (by phone but with hand gestures!!) from many miles away after she got spectacularly lost in the dark. Overall, very impressed and would definitely stay again-keep up the good work!

Stayed May 2014, travelled on business
Helpful?
Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MTurner2013, General Manager at Holiday Inn Huntingdon Racecourse, responded to this review, 25 May 2014
Dear Guest

Thank you for your review, I was pleased to read that you enjoyed your stay, also that Maggie was able to assist your friend. We want to continually provide a high standard of service with a warm welcome to all our guests. It’s great to receive positive feedback such as yours, thank you for taking the time I will ensure Maggie is aware. I hope you will choose to stay with us again in the near future.
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London, United Kingdom
Level Contributor
451 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
4 of 5 bubbles Reviewed 8 May 2014

This is a very well equipped and high quality holiday inn. It is modern, clean, well equipped, spacious. The rooms are great, public areas great.

Service was friendly and good.

The only downside is its location - if you're travelling on the A14 or M11 its good. If you've got a conference or want the racecourse its great. But its a bit out of the way for anything else.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MAR-AM-UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MTurner2013, General Manager at Holiday Inn Huntingdon Racecourse, responded to this review, 11 May 2014
Dear Guest

Thank you for your review of your stay with us, and for your positive comments regarding both the hotel and our team.

Our hotel is located just far enough away from major road networks that traffic cannot be heard, yet we are still minuets from the A1 and the A14 with easy access to local attractions.

I do hope that you will choose to stay with us again should your travel plans bring you back to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Huntingdon Racecourse

Property: Holiday Inn Huntingdon Racecourse
Address: Thrapston Road | Brampton, Huntingdon PE28 4NL, England
Phone Number:
Region: United Kingdom > England > Cambridgeshire > Huntingdon
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Huntingdon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Huntingdon Racecourse 3*
Number of rooms: 98
Official Description (provided by the hotel):
Our Christmas Day package is now available to book. Rate is based on two adults sharing a room.Enjoy a warm welcome at the Holiday Inn Huntingdon - Racecourse, overlooking the scenic racecourse.Holiday Inn Huntingdon - Racecourse is the perfect location to stay whether you're working or travelling for fun. Hinchingbrooke Business Park and the historic Hinchingbrooke House are close by. Cambridge City Centre is easily reached should you need to visit for business or to enjoy a day exploring the many colleges or shopping in the Grand Arcade.Holiday Inn value and comfort come as standard with our 98 stylish and spacious air conditioned bedrooms all with complimentary internet access. Get the chance to discover our revolutionary Open Lobby concept, a place where you can eat, drink, meet and work; really wind down and have fun. It's about being able to do what you want when you want.You'll love our all day dining menu or just grab a Starbucks latte and breakfast to go or a midnight snack after a long day. With Wi-Fi available throughout the space you can stay connected.We also have three dedicated meeting rooms located on the 1st floor with services to ensure you have everything you need for a smooth meeting or social gathering. Take time out in the Mini Gym so you can keep up with your fitness programme. ... more   less 
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