Arrived at hotel which we felt was dated on first impression. We were escorted to our room and the corridor was very dated, 70s and smelled like an old persons home with mustard doors and dodgy displays. We had booked the best room in the house but it was like a padded cell. The windows did not open and were frosted and the walls were padded a garish pink and silver. It was obvious what it was designed for. On closer inspection it was filthy. Towels were "thrown" on the towel rail and were brown on the edges, shower was brown! We didn't think the bed had been changed from the previous "tennants" We complained and were offered an alternative room but no refund of the difference or apology. A arrogant woman commented that we should have checked the website in advance. The website doesn't show dirt etc. Reluctantly we accepted a lesser room. Quite frankly, I thanked our lucky stars that we had not booked more than 1 night and couldn't wait to leave. Please bring in the hotel inspector to update and deal with the housekeeping and get rid of "the best room in the house" No wonder the hotel is called "rendevous"
- Official Description (provided by the hotel):
- This family run hotel on the outskirts of the delightful market town of Skipton - gateway to the Dales, offers the best in Yorkshire hospitality - with staff who really do care! Guests return time and again, whether it's for business or leisure, because we offer warmth and a genuine professional hospitality. Dine in our canalside Baby Swan restaurant where a stream of activity keeps you entertained. We are proud of our restaurant, offering straightforward, honest to goodness food, cooked by a dedicated team supporting local suppliers. We've a fantastic gym, swimming pool, sauna, steam room, spa pool and one mile walk on the towpath of the beautiful Leeds-Liverpool canal into the delightful Dales market town of Skipton. ... more less
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- Also Known As:
- Rendezvous At Skipton Hotel Skipton
- Rendezvous Hotel Skipton, Yorkshire