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“Night away”

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The Ivy Bush Royal Hotel
Ranked #3 of 7 Hotels in Carmarthen
Reviewed 1 June 2014

Good to use as a short distance from Cardiff. Very welcoming, food lovely and good service throughout. Afternoon tea including in our offer as was evening meal. Hotel is dog friendly and all staff very helpful.

  • Stayed: May 2014, travelled as a couple
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Thank Mary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy B, Front Office Manager at The Ivy Bush Royal Hotel, responded to this reviewResponded 13 November 2014

We would like to thank you for taking the time to write a review and we are glad that you enjoyed your stay, we hope that when you return to the area you choose to stay with us again.

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253 - 259 of 436 reviews

Reviewed 23 May 2014

Good to use as base for touring this part of Wales
Hotel partly refurbished so some areas " a little tired "

My room and bathroom were clean and adequate ( awaiting refurb ) light and airy
Staff were very friendly and polite
Food was varied and a good choice for each course in the evening including vegetarian

Would return as pleased with four night stay

Room Tip: I was road side on the second floor, double glazing cuts out road noise but was quiet late at night...
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  • Stayed: May 2014, travelled with friends
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Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy B, Front Office Manager at The Ivy Bush Royal Hotel, responded to this reviewResponded 13 November 2014

We would like to thank you for taking the time to write a review and we are glad that you enjoyed your stay, we are currently in the process of redecorating the rooms, this will go on into 2015, but a large selection of rooms have already been finished.

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Reviewed 11 May 2014

The Ivy Bush was the venue for a significant family birthday and it was important for us that everything went well. I'm pleased to say the food was delicious the service was efficient, staff were attentive, very helpful and friendly, of course. The environment is modern and relaxed; it all contributed to a thoroughly enjoyable afternoon. There is a convenient pay and display car park adjacent to the hotel and no effort was needed to register my vehicle registration number at reception to enjoy free parking - a nice touch. I'd definitely recommend this hotel for an event like ours.

  • Stayed: May 2014, travelled with family
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Thank Huw-and-Sue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy B, Front Office Manager at The Ivy Bush Royal Hotel, responded to this reviewResponded 13 November 2014

We would like to thank you for taking the time to write a review and we are glad that your family event was such a success, we hope that we will see you again in the future

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Reviewed 9 May 2014

After visiting the hotel as a paying guest, I was shocked to later receive a parking ticket through the post for £100!! On the day of the function (despite reporting to reception on arrival) I was not advised by the two reception staff that I needed to register my car details on the computer! The hotel was not even busy that day and the staff were clearly too distracted talking between each other to help me. Since contacting the Ivy Bush regarding this matter, they couldn't get me off the phone quick enough and palmed the responsibility off to the 'private' company to whom they rent the car park.
I will never ever return to this venue - this experience absolutely ruined my day at the hotel which is a real shame.
What I also find strange is how people at the same function on the same day did not register their car details but have not received a ticket......

Stayed: April 2014, travelled with friends
7  Thank RwyncaruCymru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy B, Front Office Manager at The Ivy Bush Royal Hotel, responded to this reviewResponded 12 November 2014

We have recently added photos to our Trip Advisor page showing the level of signs and posters and table top flyers letting guests know that as a guest you need to enter your car registration at the hotel reception or hotel bar, these measures were introduced to help genuine customers of the hotel as the car park itself was regularly abused as a free parking haven by shoppers in Carmarthen. there was never an intent to cause problems for guests of the hotel, but it appears that some people are oblivious of the many warnings and signs around the car park and inside the hotel.

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Reviewed 1 May 2014

This hotel was very well situated in the middle of the town, car parking more than adequate, but if you are just stopping by for a drink or meal you must register your car on arrival, (can be done electronically at reception or the bar). The rooms were decorated, clean and well presented, although the quilts on the beds can cause overheating if the weather is warm, as the window openings are a bit restrictive. Having eaten an evening meal in the restaurant we found the breakfast a bit much next morning, so that shows the food was both good and plentiful. The room price included room and breakfast which was in all considered to be of good value.
Hope you enjoy as much as my wife a I did........

Room Tip: Asking for a superior room really was a good move in our opinion.
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  • Stayed: May 2014, travelled as a couple
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1  Thank gordief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy B, Front Office Manager at The Ivy Bush Royal Hotel, responded to this reviewResponded 12 November 2014

We would like to thank you for taking the time to write a review and we are glad you enjoyed your stay, we hope that you and your wife return in the future.

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Reviewed 30 April 2014

The rooms were clean and comfortable the staff were very friendly. Hotel can be rated below Premier Inn standards but reasonable. Did not try an evening meal, which may have been a good choice as the breakfast was in hot trays, dried and poor (they must waste more money in throwing away food rather than cooking fresh). Very convenient for town and would consider staying again but only on business.

  • Stayed: April 2014, travelled on business
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Thank Julie and Colin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy B, Front Office Manager at The Ivy Bush Royal Hotel, responded to this reviewResponded 12 November 2014

We would like to thank you for taking the time to write a review and we are sorry that the breakfast was not up to standard, we do get a high number of positive comments and reviews about breakfast and are sorry that it was not as good on the day you stayed.

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Reviewed 29 April 2014

A big sarcastic "Thank you" (er, not really) to the Ivy Bush for their treatment of parking at their car park. We've had a parking fine for time spent when my wife was an invited guest of Carmarthen Council at a business meeting in the Ivy Bush, neither Ivy Bush or the parking cowboys would budge. Think carefully before booking anywhere that is likely to allow their guests to be treated like this. We will certainly not step through the Ivy Bush doors again and would never recommend this place to anyone - unless you'd like your (wedding/christening/party) guests to be fined whilst under your invitation...

  • Stayed: April 2014, travelled on business
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7  Thank Tracy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy B, Manager at The Ivy Bush Royal Hotel, responded to this reviewResponded 4 May 2014

Regarding your comment about the Ivy Bush Royal Hotel car park, this course of action that we have had to implement has not been undertaken lightly and has been done purely to keep the car park free for our customers.

I can assure you that it is certainly not our intention to put any financial burden on our bona fide guests and customers and can assure you, we are making every effort possible to ensure that all guests & customers are assisted to understand and comply with the car park policy.

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Additional Information about The Ivy Bush Royal Hotel

Address: 11 Spilman Street, Carmarthen SA31 1LG, Wales
Region: United Kingdom > Wales > Carmarthenshire > Carmarthen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Carmarthen
Price Range: £75 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Ivy Bush Royal Hotel 3*
Number of rooms: 70
Official Description (provided by the hotel):
Commanding a spectacular position at the gateway to the Golden West, the Ivy Bush Royal has long welcomed leisure and business guests in considerable comfort and style.Once a favoured retreat for Lord Nelson and Lady Hamilton, the hotel has been sympathetically modernised to blend its old world charm with modern facilities. There are 70 comfortably furnished bedrooms, 2 family rooms and a suite. ... more   less 
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Also Known As:
Regal Hotel Carmarthen
Carmarthen Regal Hotel
Regal Carmarthen
The Ivy Bush Royal Hotel Carmarthen, Wales

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