On arrival on thurs 10th may i thought this looks nice. It ended there. The dark haired receptionist is the rudest person on the planet! The rooms are in need of dramatic overhall and are filthy. We had papers in our wardrobe and dirty used tissues in the drawers in the room. It was dusty and the bed was really uncomfortable. We ate there amd the food was just ok with the server having no manners. My friend ordered a taxi from the receptionist and her reaction was appalling and rude the same dark haired lady. She should not work in the hospitality industry. We will never stay here again. If you want a pleasant warm welcome don't go here until they employ a nicer receptionist. Clue is in the name "reception"
- Official Description (provided by the hotel):
- 62 bedroom hotel with Leisure facilities located on the banks of the Ballinderry River. Extensive conference, dining and banqueting facilities also available. Complimentary use of Club Riviera with swimming pool, Jacuzzi, steam room sauna and fitness suite during guest' stay. ... more less
- Reservation Options:
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- Also Known As:
- Glenavon Hotel Cookstown
- Glenavon House Hotel Cookstown, Northern Ireland