On a recent day trip with my elderly mum and two teenage daughters we stopped in the market town of Cookstown in hope of a decent mid-morning tea break. I parked the car in the main street and decided to walk down the street in search of a coffee shop as my mum is disabled and unable to walk far.
A few local ladies were standing in a queue at a cash point so I asked them to point me in the direction of a decent place for morning tea. They said there was a place just up the street which should be alright.
On arrival at Brown Sugar we were greeted at a counter by a staff member who said if we wanted hot food to move on down to the other counter round the side. I informed her that we just wanted tea and a biscuit/cake. She promptly set a tray onto the counter and asked what we wanted, I noticed that her uniform was a bit scruffy and thought it could do with a wash, but as we had my mum with us I said nothing to the rest of the family.
Next to my horror the waitress put two chipped plates onto the tray for my mums biscuit and daughters traybake. The plates were visibly chipped around the rims. Our tea came next and when the cups came, I couldn't belive the state of them. They were meant to be white in colour but were a grey, coffee stained colour with visible hairline cracks...unbelievable in this day and age.
Furthermore we witnessed the waitress lift a piece of breaded chicken ( which was uncovered and sitting on top of a display cabinet) with her fingers and start to eat it.!!
Needless to say we left the establishment without tea or cakes. It had cost over £8 for 4 tea and two tray bakes, but you would not risk eating or drinking in this place.
I noticed on the way out that it had a 4 hygiene rate, well that must have been a long time ago as I'm sure if a Health Inspector visited this place now it would be closed immediately.
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