I stayed at this "hotel" three days ago i was in Cushendall for a wedding. On arrival I had to go & look for someone to check me in. The girl that checked me in was rude, uninterested in my requests & I felt like I should have been asking her any questions. She then call the chef to come & take me to my room, to my surprise he lead me out of the hotel & to a house next door. I had to climb up 3 sets of stairs. All the room doors & windows were lying opened & it was freezing. The room was disgusting!!! Small, smelly & dirty. Extremely basic!
I obliviously could see into the other rooms & they were no better.
My whole experience with this hotel & staff was very disappointing. The only good thing was the 3am bar. Trust me you would need a lot of drink to stay here.
When we were leaving the staff made no effort at all with us. I come from a hospitality background & I can't get over how this hotel is still functioning.
Cushendall itself is stunning!!! I will go back but I will be booking into a B&B...
- Official Description (provided by the hotel):
- Small family-run hotel situated in the Heart of the Glens Of Antrim. We are in an area of outstanding natural beauty and best suited for families, couples and the more mature. Walkers will have the time of their life here. ... more less
- Reservation Options:
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- Also Known As:
- The Glens Hotel Cushendall, County Antrim