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“Brilliant meal!”

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Portrush Atlantic Hotel
Ranked #4 of 8 Hotels in Portrush
Reviewed 28 April 2014

Booked a table at hotel restaurant for 7.30pm on 26/04/14. We were taken straight to our table and from then on service was excellent, staff were friendly and tentative. The menu had a good choice and each course was brought out in perfect timing and the food was delicious. Cannot fault it at all, will definitely be back without hesitation looking forward to it and would thoroughly recommend it!

  • Stayed: April 2014, travelled with family
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Thank EllieParker69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RPortrush, Director of Sales at Portrush Atlantic Hotel, responded to this reviewResponded 5 May 2014

Thank you for your review. We are pleased you enjoyed our menu in the Counties Restaurant. Our staff appreciate your kind comments. We look forward to welcoming you and your family back to our restaurant.
Mary O'Neill Group Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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574 - 580 of 1,031 reviews

Reviewed 28 April 2014

Breakfast superb! Room and bed especially great.Service great.The only negative was the noise from outside which went on most of the night.Tarnisheda great stay.I would maybe return but ask to be given a riom at the rear of the hotel.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Ramada
Thank Claire F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RPortrush, Director of Sales at Portrush Atlantic Hotel, responded to this reviewResponded 5 May 2014

Thank you for your review. We are pleased you enjoyed our superb breakfast. Our staff thank you for your kind comments. We look forward to welcoming you back to the Ramada Portrush.
Mary O'Neill Group Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

Had an overnight stay at this hotel in February. When we went to our room we noticed the bathroom floor wet but assumed it had just been washed before our arrival and was not dried out.
We unpacked and went out and when we came back about 2 to 3 hours later the floor was really wet and it looked like the water was coming from the toilet and we also couldn't get the toilet to flush.
We went down to have a meal in the hotel restaurant and reported the fault to the receptionist. By the time we had our meal, about a further 2 hours as we had to wait 50 mins on our meal being served which was a bit ridiculous as we had ordered salmon, the receptionist told us that a plumber had looked at the fault and said the toilet cistern would have to be replaced and as the hotel was fully booked we could not be moved to another room.
Towels were rolled up and put down around the toilet which we totally saturated in no time.
I'm not one to complain but when we got home and I told a few friends and family they advised me to complain to the hotel as they thought we should be compensated in some way.
I waited for a week to see if management would apoligise for our inconvenience but heard nothing. I then emailed 4 or 5 times befor I eventually got a reply.
I was sent a voucher for £30 to be used against accommodation before the 30th June 2014.
I telephoned today to make a reservation but was told the minimum stay at this time of the year is 2 nights. My husband and I both work and because of our hours of work we are only able to stay on a Saturday night and we have no holidays off work until after June 2014.
I am extremely disappointed by the response from the management team of this hotel and they have basically done nothing to compensate us for our terrible experience in February

  • Stayed: February 2014, travelled as a couple
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1  Thank 2014jh11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RPortrush, Director of Sales at Portrush Atlantic Hotel, responded to this reviewResponded 5 May 2014

Thank you for your review. Your comments have been noted.
Mary O'Neill Group Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

There aren't too many hotels that can boast the view of the Atlantic you get from front-facing rooms at the Ramada in Portrush. It quite takes your breath away! We have stayed in this hotel on a number of occasions so knew what to expect. On arrival you are greeted by the friendliest, most helpful front desk staff... the sort of people who will move heaven and earth to ensure that you have an enjoyable stay. Our room on the top floor was excellent, and surprisingly quiet considering it overlooked the street. We were in Portrush this time to visit friends, so didn't have the opportunity to take our evening meals in the hotel. But the restaurant was packed to the doors when we went past, which is a good sign! Breakfast at the Ramada is legendary and really sets you up for the day. We'd recommend the cooked breakfast. It is freshly cooked, so hasn't been kept heated for ages before you get it. The potato bread is to die for, and the sausages would win prizes (come to think of it, they probably have!). We left the hotel this morning with a promise to the staff, and to ourselves, that we'd be back again soon.

Room Tip: Rooms on the top floor are nice and quiet.
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  • Stayed: April 2014, travelled as a couple
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1  Thank davisofmourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RPortrush, Director of Sales at Portrush Atlantic Hotel, responded to this reviewResponded 5 May 2014

Thank you for your review. We are pleased you enjoyed your sea view room and our legendary breakfast. Our staff appreciate your kind comments. We look forward to welcoming you back to the Ramada Portrush.
Mary O'Neill Group Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014 via mobile

Had a lovely stay in the ramada .It was very clean and comfortable. Loved the views from are room kids slept well and staff were pleasent and friendly. Breakfast was lovely and lots of verity for everyone.we will be bk

Stayed: April 2014, travelled with family
Thank Noreen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RPortrush, Director of Sales at Portrush Atlantic Hotel, responded to this reviewResponded 25 April 2014

Thank you for your review. We are pleased you and your kids enjoyed your Easter break, our very clean and comfortable rooms and lovely breakfast. Our staff appreciate your kind comments. We look forward to welcoming you back to the hotel.
Mary O'Neill Group Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

We only stayed one night but the Ramada Portrush was a very clean, comfortable and friendly place to stay. We weren't hungry so we had snacks and drinks in the bar, rather than a full dinner. Breakfast was lovely. The breakfast staff were very welcoming and shared the local hidden gems with us. I'd stay here again.

  • Stayed: April 2014, travelled with family
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Thank Eatonsof68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RPortrush, Director of Sales at Portrush Atlantic Hotel, responded to this reviewResponded 25 April 2014

Thank you for your review. We are pleased you and your family enjoyed our very clean and comfortable hotel. Our staff appreciate your kind comments. We look forward to welcoming you back to the hotel.
Mary O'Neill Group Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

Arriving in Portrush on a sunny and mild day after a 6 hour drive, was a good start. The welcome at reception was excellent and informative. The well furnished sea facing room was comfortable and easily accessed. Dinner in the restaurant just lacked something although the staff were attentive and pleasant. I don't like having to pay extra for chips with my fish and chips and the fish platter was disappointing both in content and quality. Breakfast was good with plenty of choice from the cold and hot buffets.

Overall the staff were pleasant and welcoming and an asset to the hotel.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Ramada
Thank GHCMcE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RPortrush, Director of Sales at Portrush Atlantic Hotel, responded to this reviewResponded 25 April 2014

Thank you for your review. We are pleased you enjoyed our sea facing room and good breakfast. Our staff appreciate your kind comments. We have noted your remarks. We look forward to welcoming you back to the hotel.
Mary O'Neill Group Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Portrush Atlantic Hotel

Address: 73 Main Street, Portrush BT56 8BN, Northern Ireland
Region: United Kingdom > Northern Ireland > County Antrim > Portrush
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Family Hotel in Portrush
Price Range: £42 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Portrush Atlantic Hotel 3*
Number of rooms: 69
Official Description (provided by the hotel):
Portrush Atlantic Hotel is situated on the North Coast in the centre of Portrush overlooking the Atlantic Ocean and very close to both of the stunning beaches in Portrush. 69 Bedrooms, some with Ocean views, lift, Free WiFi and in room, tea and coffee making facilities,and safe. Ideal venue for golfing, conferences or visiting the Giants Causeway, Bushmills Distillery or Carrick-a-Rede Rope Bridge, Barry's amusements or relaxing and enjoying the town's diverse mixture of bars, restaurants, and live music venues. ... more   less 
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Also Known As:
Ramada Portrush Hotel Portrush
Hotel Comfort Portrush
Portrush Ramada
Comfort Hotel Portrush
Portrush Atlantic Hotel Northern Ireland

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