I had a meal in this hotel beginning of july 2014, we were made to wait at the door to be seated for over 5 mins, the restaurant had at the most 6 tables eating... After getting the menus and closing them for order to be taken we had to wait a further 10 mins for service as there was no member of staff in the dinning room. We waited a further 20 mins for starter and a further 25 mins after we had finished our starters to get our main course again no other tables were being waited on during this time.... we had finished our meal and after 20 mins we had to ask for the bill.... The food was EXCELLENT but the waiting staff really let the place down.... toilets!!!! 2 toilets one was blocked and one was filthy.. no toilet paper in either, the hand dryer did not work and there were no hand towels to dry hands .... it is unfortunate that the staff have absolutely no charm or pleasantries as it would be a good place to return to if we were made to feel welcome!!
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