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“Perfect for visiting or travelling”

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Strangford Arms Hotel
Ranked #1 of 1 Hotels in Newtownards
McLaren Vale, Australia
Level Contributor
9 reviews
3 hotel reviews
“Perfect for visiting or travelling”
Reviewed 5 June 2013

We were using the hotel for a flying visit to see family and friends before departing to Australia. As a family of four with two young, extremely active, boys we are not always welcomed with open arms. The staff were wonderful, nothing was any trouble and their tolerance levels for two blond haired wrecking balls was exemplary :)
Only criticisms are room slightly too small but not unworkable and lack of air conditioning, though as Northern Ireland is not always this warm (avg 25 degrees), that can be forgiven

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BenOlliePonti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OwnerStrangford, Owner at Strangford Arms Hotel, responded to this review, 5 July 2013
On behalf of the Partners, Management and staff, I would like to thank you for your custom and for taking the time to post your complimentary comments about all our members of staff who looked after you during your visit. I was so pleased to hear that we made your stay as comfortable and enjoyable as possible. I wish to thank you for choosing the Strangford Arms Hotel and we hope that we can welcome you and your family back on your next visit to Northern Ireland. Also it would be great if you could bring that good weather back with you again!
Assuring you of our best intentions at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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233 reviews from our community

Traveller rating
    75
    74
    32
    25
    27
See reviews for
62
65
7
32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
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English first
Belfast, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 June 2013 via mobile

Booked a table for the Resturant on Saturday evening for four .... Arrived only to be told no booking and no table after 3/4 uncomfortable minutes finally shown into the large room to the front filled with 20-30 drunken women at a hen party , vile talk , noisy to the point you couldn't hear the people on the other side of the table !!!!!! Ordered ribeye steaks one cooked medium the other medium rare ? and on arrival waitress didnt know which was which so decided to say "I will just guess ha ha ha" Seriously ???? Ordered more drinks had to re ask twice finally recieved half way through our meal !!!! The bill arrived £97 asked to use £20 voucher / cash from one couple and a card from us to pay the remainder ..... By the reaction of the barman you would think I had asked him for a kidney!!!!! Decided to take a drink in the Bar/club ( Cattle Market ) on arrival of the entertainment two songs in we all decided it was time to go !!! Won't be back in a hurry ....

  • Stayed June 2013
    • Location
    • Cleanliness
Helpful?
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OwnerStrangford, Owner at Strangford Arms Hotel, responded to this review, 5 July 2013
Thank you for your custom and for taking the time to post your comments. I was sorry to hear that you were dissatisfied with the service you received at LeWinters during your last visit. As to your reservation, unfortunately for some reason it wasn’t recorded and for the waitress and the cashier’s unprofessional attitude, and poor drink service, I do apologise! We conduct regular Management and Staff meetings and we have addressed these issues with further in-house training, so as to alleviate these unnecessary service issues reoccurring. Hen Parties are welcome but they must conduct themselves in a respectful and orderly manner. The Manager on Duty informed me that although they were in high spirits, he did not witness or hear any inappropriate behaviour but if you found the party offensive then I do apologise however we always have Managers on duty to address such issues.
As for your comments about the Entertainment, I am sorry that the band did not meet with your approval. As for your description of our venue as a “Cattle Market” this is purely down to personal opinion! Fortunately we have built a very successful venue over the past 14 years which provides great music in a safe, enjoyable and friendly environment!
I hope that this will not deter you from frequenting the Strangford Arms Hotel in the future as we do very much value and appreciate all our customers. Thank you again for your custom and comments as it helps us strive to achieve first class, friendly service, excellent food and beverage in a clean, pleasant and comfortable surroundings.
Assuring you of our best intentions at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Newtownards hotels

Belfast, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 May 2013

I came here for lunch this week with my mum and we had a delightful time. There was a very nice tall man working who was very keen to help and seemed to be very organised. The food was delicious and I was so pleased I brought my mum this time on a return visit.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jenny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 May 2013

Had lunch here the other day. It must be about ten years ago since I last visited this establishment but I was pleasantly surprised. The food was was good there was a great choice on the menu, the staff were really helpful and even my very fussy Mother was impressed. We will definitely be back.

  • Stayed May 2013, travelled with family
    • Value
    • Service
Helpful?
Thank Twig59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 14 May 2013 via mobile

Lovely food in a modern setting. Easy to miss, hidden away. But well worth seeking out. Le Winters Restaurant is ideal for less formal midday meals, with a wide choice on the menu and friendly service.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HywelDavies203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OwnerStrangford, Owner at Strangford Arms Hotel, responded to this review, 6 June 2013
Thank you for your custom and for taking the time to post your complimentary comments, it is very much appreciated especially by our staff when they are recognised and appreciated. We hope to see you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 May 2013 via mobile

Always very quiet far far too big a place for lunch felt like I was waiting on a wedding party !food was overpriced not very little bland just another boring restaurant that needs a miracle to turn it around come on chefs give us something we can't cook at home... yawn sorry.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beefy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OwnerStrangford, Owner at Strangford Arms Hotel, responded to this review, 6 June 2013
Thank you for your custom and for taking the time to leave your comments. I am sorry that we did not come up to your expectations! However, if you have the time to read other comments on Tripadvisor the majority of the comments are very complimentary on all aspects of our business. We do strive to achieve first class, friendly service, excellent food and beverage in clean, pleasant and comfortable surroundings. We do very much value and appreciate all our customers, I do hope you will consider giving us another opportunity to welcome you back to LeWinters at the Strangford Arms Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wales
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 May 2013

We have just returned from our two night stay at this Hotel. The reception staff were most helpful and they gave service with a smile. We checked in quickly and checked out the same way.The bar area is lovely and spacious and the staff very attentive and polite. We had a meal on the two evenings and on both occasions the food was excellent, compliments to the chef. Darren and his staff in the bar were great and we were made to feel very welcome. The music on the Saturday night was loud but did not disturb us at all in fact we enjoyed it. Our room was excellent and very clean no complaints.
The hotel is located a stones throw away from a shopping mall and KFC, you also have a great view of Scrabo Tower.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beagleWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OwnerStrangford, Owner at Strangford Arms Hotel, responded to this review, 6 June 2013
On behave of the Partners, Management, and all the Staff I wish to thank you for your custom and for taking the time to post your complimentary comments on all aspects of our business during your Stay. This especially gives our Staff great motivation and encouragement that their hard work,friendly approach and professionalism are recognised and appreciated.

We hope that we can welcome you back to the Hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Strangford Arms Hotel

Property: Strangford Arms Hotel
Address: 92 Church Street, Newtownards BT23 4AL, Northern Ireland
Region: United Kingdom > Northern Ireland > County Down > Newtownards
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Newtownards
Price Range (Based on Average Rates): £
Hotel Class:3 star — Strangford Arms Hotel 3*
Number of rooms: 39
Official Description (provided by the hotel):
The Strangford Arms Hotel is ideally located in the lively town of Newtownards,15 minutes drive from Belfast city centre, 10 minutes from George Best Belfast City Airport and Bangor town centre. This Victorian listed building has been extensively refurbished to the highest standards and now incorporates 39 luxurious En-suite Bedrooms, Conference & Banqueting Suites and the award winning LeWinters Bistro, Bars & Restaurant. Wireless Internet access WiFi is provided complimentary for all residents and delegates. ... more   less 
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Also Known As:
Strangford Arms Newtownards
Strangford Arms Hotel Newtownards, Northern Ireland

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