I would give 0 as a score if possible, Family celebration lunch today and what a huge disappointment...
The attitude of the Older Gent serving was dreadful, so not a great start no wonder it is bottom of the Banbridge list (3 out of 3) Was simply menu and barked at for orders, must have missed charm and customer service training day or just a case of should no be there!
Food arrived, Prawn & Egg Salad, Frozen water logged prawns x 3 and overcooked boiled eggs, not a great start to what was to follow! Main Course: Baked Gammon, well no baked involved, was just a slab of tasteless ham, vegetables arrived via silver service.. had to ask what they where, a serving dish of green mush (Broccoli and Cauliflower) Deep Fried roast potatoes that tasted of tainted dirty cooking oil, desert was ok as not home-made and bought in frozen so really could go wrong! Coffee was warm brown liquid that came from a much needed cleaned coffee maker!
The above was bad enough, but as celebrating a 50th Anniversary my Grandmother asked for an omelette, this was impossible as the manger explained the head chef would go mad when he arrived later to discover his under chefs had done this, his attitude is menu or nothing, so i apologise to the chef who will be told off for making the said omelette. The head chef should be ashamed of his attitude and the slop that he is serving from the kitchen and described as Sunday lunch.... the days of running a kitchen with fear from both mangers and chef are 30 years out of date!
I hope the directors of this hotel read reviews and take note of the appalling service and standards the management and staff are offering as this is YOUR Money!!
I recommended you avoid the Belmont Hotel completely or eat at your peril !!!!
- Also Known As:
- Belmont Hotel Banbridge, Northern Ireland