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“Handy for the Northwest200”

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Premier Inn Coleraine Hotel
Ranked #3 of 5 Hotels in Coleraine
Certificate of Excellence
Inverness
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Handy for the Northwest200”
Reviewed 19 May 2014

Good friendly warm welcome from staff.
Tasty food, ate twice here and once about 21.45 no problems.
Local irish harp lager and small area outside when it was warm.
Room was quite hot but could only air condition down to 17 degrees.
Room was as new.bedding as expected gave a comfortable night.
Lots of local eateries if you dont fancy in house.
Sainsburys just along the road for fuel too.
A lovely part of the world who tolerate the influx for the northwest200.
I would stay here again.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoamingRoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamsyn C, Manager at Premier Inn Coleraine Hotel, responded to this review, 5 June 2014
Good Afternoon, thank you for taking the time to review you stay with us at Premier Inn Coleraine. We are pleased that our service met your expectations, we strive to ensure all our guests feel welcome and receive first class care and attention. I will pass all your comments on to our team, including the restaurant. We hope to welcome you back to Premier Inn again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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609 reviews from our community

Traveller rating
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    45
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    11
See reviews for
229
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
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  • French first
  • German first
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  • Any
English first
Denia spain
Level Contributor
191 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 18 May 2014

I have stayed in premier inns over many years and never had a bad experience as in this particular hotel. I booked the hotel way back in November last year on arrival I was given a room apparently not been used for over sometime. The toilet seat was loose, one of the wall lights was hanging off the wall,telephone cable missing, no hooks in bath room, no safety lock on room door and to cap it all the milk in the small Carton was solid,I could say more. In fairness the staff tried to help but the hotel was full. I spoke to the manager who was very apologetic and sorted everything out. I felt it necessary to inform the staff as it is not the normal standard of the premier in group.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Len R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Coleraine Hotel, responded to this review, 20 May 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
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Omagh, United Kingdom
1 review
Reviewed 28 April 2014

The staff were very friendly, the rooms were basic but clean and comfortable. Breakfast was lovely although the coffee/tea got cold very quick as its sitting out for self serve. So apart from the bar/relaxing area being small I thought our stay was very good



  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SamJ125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamsyn C, Manager at Premier Inn Coleraine Hotel, responded to this review, 5 June 2014
Thank you for your feedback about your stay at Premier Inn Coleraine. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. We are pleased to hear that your stay with us was a comfortable one and our hotel met your expectations. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the future.
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Newtownards, United Kingdom
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 25 April 2014 via mobile

We enjoyed a 1 night stay in coleraine premierinn during the Easter week, hotel was busy but staff were all helpful and friendly, had the breakfast in the morning and was very good, our 2 kids loved it, great base for travelling onto portrush/portstewart, we will defiantly be back.

Stayed April 2014
Helpful?
Thank Drew80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamsyn C, Manager at Premier Inn Coleraine Hotel, responded to this review, 5 June 2014
Thank you for your lovely comments. It is great to hear that you enjoyed your stay with us and our hotel, great location and our great team here met your expectations. At Premier Inn we continuously strive to deliver a high level of service and it's great you feel this was achieved. Once again thank you for taking the time to review your stay and we look forward to welcoming you back in the future.
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Bangor, United Kingdom
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 23 April 2014

Although a great time was had by all in the Inn I could not fault anything inside, rooms included. Outside, the tables and chairs appear a bit tired and need a few coats of danish oil and of course so does the other woodwork.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gasman077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamsyn C, Manager at Premier Inn Coleraine Hotel, responded to this review, 7 June 2014
Thank you for taking the time to review with Premier Inn Coleraine. We are pleased that you found our facilities comfortable during your stay. Please be assured your comments about our outdoor furniture have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
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Dublin, Ireland
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 April 2014

I stayed here on a business trip. I booked the room at 11 pm and arrived 10 minutes later and the staff were very accomadating at that hour of the night. Rooms were slightly stuffy but overall sleep quality was good.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamsyn C, Manager at Premier Inn Coleraine Hotel, responded to this review, 7 June 2014
We are delighted that your stay with Premier Inn Coleraine met your expectations and you experienced the high level of service we endeavour to give our guests. Thank you much for taking the time to review your stay, your feedback is so important to us in our continued efforts to deliver the best service. We do look forward to welcoming your back to Premier Inn in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South West
Level Contributor
60 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 22 April 2014

My husband & I stayed here over the Easter weekend, we chose it because it wasn't too far from the Giants Causeway which was the main reason for our visit. It only took us around an hour to get there from Belfast Airport & the Causeway was only around 20 mins away. The receptionist when we arrived was very friendly & check in was very quick & easy. Breakfast in the hotel was well worth the money & again the staff could not do enough for you, it was buffet style for the cereal & toast etc. but the cooked breakfast was cooked to order which was fantastic (& really good too!). We ate in the hotel restaurant on our second night & the food was really good & again the guy who served us was fantastic as soon as our drinks were empty he was there checking if we wanted another. The room was spotless, the beds were incredibly comfortable, easy to find/access, plenty of parking. All in all cannot fault this place & the staff here just topped our whole experience off. Thank you.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lucandkag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamsyn C, Manager at Premier Inn Coleraine Hotel, responded to this review, 7 June 2014
We are delighted that your stay with us at Premier Inn Coleraine met your expectations and you experienced the high level of service we endeavour to give our guests. Thank you so much for taking the time to review your stay, your feedback is important to us in our continued efforts to deliver the best service. We do look forward to welcoming your back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Coleraine Hotel

Property: Premier Inn Coleraine Hotel
Address: 3 Riverside Park, Coleraine BT51 3AW, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Coleraine
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Coleraine
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Coleraine Hotel 3*
Number of rooms: 49
Official Description (provided by the hotel):
Take in the natural majesty and rugged beauty of the Giant's Causeway, just a 25-minute drive away ... more   less 
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Also Known As:
Premier Inn Coleraine Hotel Coleraine
Premier Inn Coleraine Hotel Northern Ireland

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