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“Great staff. Great value.”

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Premier Inn Coleraine Hotel
Ranked #3 of 5 Hotels in Coleraine
Certificate of Excellence
Moira, United Kingdom
Level 6 Contributor
151 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Great staff. Great value.”
Reviewed 28 May 2014 via mobile

Stayed one night in a family room which was clean and had a very comfy bed with single bed and cot for the kids. We had a meal in the restaurant that evening and it was good with special mention of Danielle the waitress who was very friendly and really good with the kids considering the mess they made. Breakfast was superb with fresh fruit. Cereals etc and then your hot food cooked to order. You can have as much of any items as you wish. Costa filtered coffee sold here as well. Had a problem of no cold water in the shower which was rectified by moving rooms to use another bathroom prior to checkout. Good carpark. Great value at £50 for family of 4 B&B. Add a pool or leisure facilities to this complex and it would take some beating.

Stayed May 2014, travelled with family
Helpful?
1 Thank Simon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamsyn C, Manager at Premier Inn Coleraine Hotel, responded to this review, 5 June 2014
Many thanks for your lovely review. We were delighted to read your comments, I will pass on your comments to Danielle in our restaurant who will be delighted to receive them. Our all you can eat Premier Inn breakfast is fantastic value for money and we are pleased that you enjoyed it so much. Thank you once again for taking the time to leave such a lovely review. We hope to see you again very soon.
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631 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
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  • Any
English first
Belfast, United Kingdom
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 May 2014

Another Family weekend at Prem Inn Coleraine. Excellent staff, and I mean really excellent, and a great breakfast.

Staff go out of their way to help and the experience is excellent value for money.

Beds etc are as comfortable as anywhere.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamsyn C, Manager at Premier Inn Coleraine Hotel, responded to this review, 5 June 2014
Good morning, thank you for taking the time to review your stay with us. I am happy to hear that you had another enjoyable stay here with us at Premier Inn Coleraine. We are so pleased that our service met your expectations, we strive to ensure all our guests feel welcome and receive first class care and attention. We hope to welcome you back to Premier Inn again soon.
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Belfast, United Kingdom
1 review
Reviewed 20 May 2014

Lovely hotel. Staff and food excellent
Highly recommended
Close to seaside towns with lovely drives. A real home away from home. Restful peaceful and very calming. Summing up excellent and highly enjoyable




  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamsyn C, Manager at Premier Inn Coleraine Hotel, responded to this review, 5 June 2014
Thank you for your review with Premier Inn Coleraine. We are pleased that you had a comfortable stay with us, and that our hotel, and great facilities met your expectations. We are also delighted that you found our location close to the beautiful North Coast convenient during your travels. We look forward to welcoming back to Premier Inn in the future.
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Inverness
Level 5 Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 May 2014

Good friendly warm welcome from staff.
Tasty food, ate twice here and once about 21.45 no problems.
Local irish harp lager and small area outside when it was warm.
Room was quite hot but could only air condition down to 17 degrees.
Room was as new.bedding as expected gave a comfortable night.
Lots of local eateries if you dont fancy in house.
Sainsburys just along the road for fuel too.
A lovely part of the world who tolerate the influx for the northwest200.
I would stay here again.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoamingRoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamsyn C, Manager at Premier Inn Coleraine Hotel, responded to this review, 5 June 2014
Good Afternoon, thank you for taking the time to review you stay with us at Premier Inn Coleraine. We are pleased that our service met your expectations, we strive to ensure all our guests feel welcome and receive first class care and attention. I will pass all your comments on to our team, including the restaurant. We hope to welcome you back to Premier Inn again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denia spain
Level 6 Contributor
216 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 18 May 2014

I have stayed in premier inns over many years and never had a bad experience as in this particular hotel. I booked the hotel way back in November last year on arrival I was given a room apparently not been used for over sometime. The toilet seat was loose, one of the wall lights was hanging off the wall,telephone cable missing, no hooks in bath room, no safety lock on room door and to cap it all the milk in the small Carton was solid,I could say more. In fairness the staff tried to help but the hotel was full. I spoke to the manager who was very apologetic and sorted everything out. I felt it necessary to inform the staff as it is not the normal standard of the premier in group.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Len R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Coleraine Hotel, responded to this review, 20 May 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
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Omagh, United Kingdom
1 review
Reviewed 28 April 2014

The staff were very friendly, the rooms were basic but clean and comfortable. Breakfast was lovely although the coffee/tea got cold very quick as its sitting out for self serve. So apart from the bar/relaxing area being small I thought our stay was very good



  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SamJ125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamsyn C, Manager at Premier Inn Coleraine Hotel, responded to this review, 5 June 2014
Thank you for your feedback about your stay at Premier Inn Coleraine. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. We are pleased to hear that your stay with us was a comfortable one and our hotel met your expectations. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newtownards, United Kingdom
Level 5 Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 25 April 2014 via mobile

We enjoyed a 1 night stay in coleraine premierinn during the Easter week, hotel was busy but staff were all helpful and friendly, had the breakfast in the morning and was very good, our 2 kids loved it, great base for travelling onto portrush/portstewart, we will defiantly be back.

Stayed April 2014
Helpful?
Thank Drew80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamsyn C, Manager at Premier Inn Coleraine Hotel, responded to this review, 5 June 2014
Thank you for your lovely comments. It is great to hear that you enjoyed your stay with us and our hotel, great location and our great team here met your expectations. At Premier Inn we continuously strive to deliver a high level of service and it's great you feel this was achieved. Once again thank you for taking the time to review your stay and we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Coleraine Hotel

Property: Premier Inn Coleraine Hotel
Address: 3 Riverside Park, Coleraine BT51 3AW, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Coleraine
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Coleraine
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Coleraine Hotel 3*
Number of rooms: 49
Official Description (provided by the hotel):
Take in the natural majesty and rugged beauty of the Giant's Causeway, just a 25-minute drive away ... more   less 
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Also Known As:
Premier Inn Coleraine Hotel Coleraine
Premier Inn Coleraine Hotel Northern Ireland

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