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“Service without a smile!”
Review of The Huff Cap

The Huff Cap
Ranked #18 of 40 Restaurants in Alcester
Cuisines: British
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Outdoor Seating, Reservations
Description: The Huff Cap Is Closed. Thank You To All Our Former Customers For Their Support And Custom.
Reviewed 20 January 2014

Wow!! What a personality we were greeted with on Saturday evening. The poorly presented gentleman behind the bar seemed to find it incredibly difficult to even acknowledge our presence upon entering the pub. The service we then received left much to be desired. My partner asked what ales were on, but couldn't make an informed decision as the man serving couldn't bring himself to face us and speak, let alone offer service with a smile. An evening out in a usually very pleasant pub was curtailed, quite promptly, for home - where there is no mumbling allowed!

I'm not really sure what has happened to this great pub - 6 weeks ago we were always greeted with a smile, although not local to the pub we have often called in when visiting friends, alas we now in search of a new venue.

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1  Thank Darcy63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (411)
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278 - 282 of 411 reviews

Reviewed 18 January 2014

We were a party of 12 celebrating a birthday last night and had a great time. Staff were friendly and attentive and the food was fantastic, meals are huge. Can't wait for a return visit.

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Thank Tina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2014 via mobile

Visited with family, and the food was great! Atmosphere was better than on previous visits also. Looking forward to trying the new menu!

1  Thank wishkiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2014 via mobile

Went for Sunday lunch, it was quiet to say the least. The service was non exsistant, the atmosphere wasnt perfect, and sad to say. The Sunday lunch was below par. I think they have a massive attraction to rosemary?! That was all I could taste and smell. I've been there before and it was perfect. Will give them one more try for benefit of the doubt..

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Thank Annabelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

We went as a party of seven last Sunday. We were the only ones in the restaurant, no wonder. The food was awful there was that much rosemary in the gravy (which was the same gravy for the beef, lamb and pork) that it was all anyone's meal tasted of. The service was even worse. The waitress was that interested in flirting with the bar man that we had to call her over to take our order, call her over to inform her we had finished and would like the desert menu. But best of all on two occasions when we required drinks we went and fetched them our selfs as she was still to busy talking. We last used the place on a couple of occasions last summer and I have to say it was really nice! I believe it has since changed hands.

Thank Crem72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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