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“dont visit”

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Coughton Lodge Guest House
Ranked #6 of 8 Alcester B&B and Inns
Durham, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“dont visit”
Reviewed 21 November 2005

I didn't get past the front door!
I booked the room in advance, and telephoned to confirm my booking few days before my intended visit. The telephone was answered by a mature woman with absolutely no customer service skills. She stated that i had booked my room on a different date and could not be persuaded that perhaps an error of judgement had been made. No, it was entirely my mistake! By this point i was so upset by her manner that i realised i couldnt possibly stay there anyway. I was then told i would lose my £50 deposit! (i had initially asked for my booking to be confirmed by e-mail, but this did not arrive). I chose to stay somewhere else, but have still been billed for £50 even though i cancelled three days before my intended stay, and was treated so abysmally.

Stayed October 2005
Helpful?
5 Thank tessa1232015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 reviews from our community

Traveller rating
    38
    22
    8
    2
    2
See reviews for
14
33
Solo
0
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
england
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 November 2005

Spent 2 nights at this b and b and were very impressed with the location, accomodation and especially the breakfast. The room was beautifully decorated keeping the original beams. Extremely clean. Breakfast was of an excellent standard and plenty of it. I would recommend a stay here

  • Stayed October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jane19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 18 October 2005

Stayed here for a night. Stratford itself was fully booked, but this B&B was clean, comfortable and convenient. A 2 min walk to the nearest pub listed in the "Good Pub Guide". Need to book a table for food on Saturday. 12 rooms in the lodge, but we stayed in the house. Great breakfast, and a thoroughly enjoyable stay.

Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coughton Lodge Guest House

Property: Coughton Lodge Guest House
Address: Coughton, Alcester B49 5HU, England
Region: United Kingdom > England > Warwickshire > Alcester
Hotel Style:
Ranked #6 of 8 B&Bs / Inns in Alcester
Number of rooms: 12
Also Known As:
Coughton Lodge Guest House Hotel Alcester
Coughton Lodge Guest House Alcester, Warwickshire

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