FAO – The Guest Engagement Manager
I purchased tickets to Longleat for Saturday 5th January as a surprise for my boyfriend’s birthday. He has never experienced Longleat Safari before and was really looking forward to seeing all of the animals up close. I have been twice before and it has always been an amazing experienced so I was keen to show it off to him.
When we arrived we were disappointed from the beginning.
We started on the Safari at 11am of which was so busy we crawled around and over half of the animals had already been taken in for the day. This was at 1pm!!!!!
It was not mentioned on your website, when I purchased the tickets the day before that the animals will be taken in early. It was also not mentioned that when we went to get the boat to see the gorilla and the sea lions that we would be turned away –at 3pm!! Otherwise we would have not have spent £65.00 on tickets!
We didn’t see any:
- The elephant
- Sea lions
- The gorilla
Only a small section of Longleat House was available to tour due to redecoration works. Again this was not highlighted on your website.
Jungle Cruise – CLOSED
Jungle Kingdom – ANIMALS PUT AWAY
Gorilla Colony – CLOSED
Train – CLOSED
Monkey Temple – CLOSED
They’re the main attractions and you put them away at 1pm, yet only open at 10am? That’s just insane.
We feel like utter mugs for paying £62 to sit in a traffic queue for 2hrs.
WHAT A CON.
IT HAS TURNED INTO A ZOO RATHER THAT THE BEST SAFARI IN THE UK.
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