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“Fab place to go with the family”

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Center Parcs Longleat Forest
Certificate of Excellence
Reviewed 4 May 2014

I went to Centre Parcs Longleat Forest on a day pass to visit my sister and family. I felt the day pass was a bit on the pricey side (£20 per adult) however, the swimming pool complex is fabulous. The pool is really warm, you can stay in there for hours, loads of slides, suitable for all ages. My 10 month old son had a fab time as well, the water was really warm. Changing facilities are great, geared up for kids.

  • Stayed: April 2014, travelled with family
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1  Thank 79sgrif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,466 - 4,472 of 8,027 reviews

Reviewed 4 May 2014

This was our 3rd time at longleat we stayed in the woodland lodge . Last time we went we looked at these and dismissed them as looking like sheds in the woods , but don't judge a book by its cover they were absolutely brilliant inside very well laid out with as much space as you get at home but with much better views. Well worth the money on accommodation alone , the kids loved the animals that came to see us every day some even came and looked in the window .
Beds were very good and made up for us . Only draw back from my point of view was the distance from the main amenities a long walk but the land train was useful in this respect .
The tropical swimming paradise was brilliant the kids would happily spend all day there if we let them . I think other activities were rather expensive though like pedalos £11 for 1/2 an hour .
Meals were reasonable value compared to others , but cooked in most of the time .

  • Stayed: April 2014, travelled with family
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Thank Lenny A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014

we stayed in longleat center parcs from mon-fri. we arrived early and had an explore of the park. at 4 pm my husband went to get our car to unload and we decided to walk to our lodge which was in fir area, a good 35min walk from the plaza. when we got to our lodge we found we had been given the wrong keys. my husband went to change them and was told to return the other keys in 2hrs, no apology was made for this error. this mistake meant that my children had to sit in the rain outside our lodge for 30mins. lodge was clean and spacious. the following day i reported what had happened to a very nice lady at guest services and was given a £25 voucher to use in any restaurant. we used the pancake house which was excellent. my son was booked to do quadbiking at 10am on the tuesday, we went to get on the landtrain to find it full, my 7month pregnant sister was able to get on and my husband and son cycled to the outdoor activities centre. 40minutes later my mother and i arrived having missed the whole thing. these were the only 2 let downs of the holiday, otherwise the whole place was spotlessly clean and the swimming paradise was excellent. i dont like the layout it is far too spread out, and i would be tempted to pay extra next time to be closer to the facilities. the land train is also far too small/infrequent. i much preferred the layout of whinfell. center parcs has a lovely family atmosphere, but as ever is massively overpriced. in saying that i will probably go again as my kids love it. last moan, alot more cars about than in whinfell too.

  • Stayed: April 2014, travelled with family
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1  Thank busymumWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014

Amazing - the updating they have done to the Villas is simply stunning - cant wait to get back!
Sometimes eating out was a little expensive for what you got but if you only go out a couple of times within your stay its quite reasonable.
Do the family quiz (If you book it its cheaper) its quite challenging - we came 3rd and got a £10 Voucher though!

Room Tip: We were in Fir 558 - out of the way so no noise but the land train / cascade walkway made everything...
  • Stayed: May 2014, travelled with friends
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1  Thank CescaBeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

Came back to this venue after a really enjoyable stay last year. This time there were six of us to celebrate our 8 year old grandsons birthday at the end of half-term, and despite the wet weather a great time was had by all.
We always take our evening meals (home cooked and frozen) which does save a fortune on the rather high meal prices. There is something for everyone to do and enjoy, even when it is raining.
The staff are friendly and professional everywhere is clean and tidy.
Watched nesting birds, made friends with the squirrels and ducks, and saw muntjac deer.
Will return next year.

  • Stayed: April 2014, travelled with family
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Thank Graham H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014 via mobile

We planned to have a few days away as a treat for my sons birthday we paid 419 for the cabin and 39.99 to be in the middle, this was sold to us as we have 2 little boys that can't walk far.
Firstly the "woodland lodge" was a shabby cladded box, never the less we were excited, inside was grubby and bland. I used the main toilet and the lock came off in my hand. We then had to walk 15 minutes to get to the nearest attraction, a further 30 minutes to reach the rest all of which were up hill on return, that's if you made it back without being hit by a bike as the bike and foot bath are one and the same for most of the site. The train was always packed with no chance of getting on it.
Anything you wanted to do had to be booked in advance with a hefty price tag.

We were sold on the "build a bear" costing £19 per child thinking this would take at least an hour of our time for the cost! 15 minutes and we were done
£59 for a massage of 25 minutes at 3pm I was out and dressed by 3.25
There was no welcome, no direction given to people who had not been before we were left to wander and work things out for ourselves.
Out first restaurant visit at "hulks" was appalling the attitude from staff was dreadful....why do people work in a customer service role if they have not patience for people or children?
I will not be recommending centre parcs to anyone if you have any sense you will book a 5* hotel for a few days and be weighted on hand and foot for the same price as this over rated over priced pretentious rubbish!!

Stayed: May 2014
3  Thank MrsBooth1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma F, Guest Services Executive at Center Parcs Longleat Forest, responded to this reviewResponded 13 May 2014

Hi there

Thank you for posting your reveiew on Trip Advisor.

I was sorry to hear of the extent of your disappointment with various aspects of your stay with us. We of course aim to provide a very high standard of accommodation and service across all of our Villages and cannot apologise enough that you did not feel this to be the case.

Please be assured your feedback has been passed on.

Best regards

Emma Fairhurst
Guest Services Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

This was our first trip to Center Parcs Longleat Forest, we visited Whinfell 2 years ago. We stayed in and Executive two story apartment with an infared room. On arrival we were greeted by a very cheerful lady, who was helpful when we realised we didn't have our complimentary toiletries in our room. The apartment was comfortable, a bit worn but generally good. The activities we took part in were fencing (instructor a professional tutor, enthusiastic, thoroughly recommend this activity), indoor putting, not great value as it didn't take us very long to complete it. We also booked a World of Spa experience (3 hours) lovely and definitely recommend this if you are going to relax. We also hired bikes, which was very good value for money, also we did the treasure trail (which needs bikes) one of the clues was a bit obscure and we didn't find the answer but overall very good fun to cycle round the forest. Word of warning it is quite steep in places, a member of staff told us people complain about this fact!! Overall a lovely holiday will definitely go back.

  • Stayed: April 2014, travelled as a couple
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Thank dawn s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Center Parcs Longleat Forest

Address: Warminster BA12 7PU, England
Region: United Kingdom > England > Wiltshire > Warminster
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool
Hotel Style:
Ranked #1 of 5 Speciality Lodging in Warminster
Hotel Class:5 star — Center Parcs Longleat Forest 5*
Also Known As:
Center Parcs Longleat Forest Village Hotel Warminster
Center Parcs Warminster
Center Parcs Hotel Warminster
Center Parcs Longleat Forest Warminster, UK - Wiltshire

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