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“Nice experience but pay extra during school holidays.”

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Center Parcs Longleat Forest
Certificate of Excellence
London, UK
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Nice experience but pay extra during school holidays.”
Reviewed 28 August 2014

We went to Longleat Center Parcs for our first time and stayed in a Woodland lodge over the weekend. We had a great time as a large family and went with three young children and was lucky enough to have our lodge so close to the car park and the plaza as I heard it can take 15 mins to reach your car in other areas. When you first enter you are allowed to drive up to your lodge only to unload your stuff but are not allowed to leave your car there as you must go to the car park otherwise you may get a parking ticket if you leave your car by the lodge. Once you have parked your car forget about it as it then becomes a car free zone until check out. Be prepared to do lots of walking or cycling as it's quite hilly in certain areas. Overall the experience being in the middle of the forest was excellent as you feel safe. The are lots of activities to do so choose wisely as it can take 15 mins walking distance reaching them. My daughter did horse riding which was a 20 min drive off location! We loved the sub tropical swimming pool especially the water slides, which was great as the water is quite warm outside. The lake area by Jardin des Sports is also quite nice for the family. Make sure you take you walking boots or cycling legs.

Room Tip: Try to book the woodland lodge with WIFI, daily maid service and en-suite rooms. (Check the descript...
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  • Stayed August 2014, travelled with family
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1 Thank Kash_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Brighton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 August 2014 via mobile

The thing about center parcs is that it's expensive. First and foremost get your head around that.

We fully appreciated that school holidays mean you'll be royally screwed as everyone likes to cash in on fried parents.

I actually love center parcs and my best piece of advice is to book EVERYTHING in advance but don't try to do too much.

We stayed for 4 nights this time and I wish it'd been a week, then we could've spread things out a bit.

I left absolutely knackered, but the kids had a blast. Organisation is the key to this place, oh and don't be afraid to complain, we were unhappy with a couple of things and they were dealt with quickly and courteously.

The staff all seem pretty content to work there, which nowadays, is a rare pleasure to see :-)

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank carrieandhershoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 26 August 2014

There were 8 of us, inc. 4 children, in one of the executive houses. Very good accommodation with 4 en suite bedrooms, large lounge/dining area/kitchen, and sauna. Tremendous range of activities but all very expensive apart from the pool area - which was great - the land train and some swing/ slide play areas. However, it was pretty busy so lots of people were finding it affordable and everyone seemed to b having a good time.

Most of the food was disappointing but - without exception all the staff we had dealings with were superb, even to the extent of following up unexpectedly. We had a silly incident on leaving - threw our house key into the key box on leaving - instead of the accommodation key - and Lynn - who I spoke to on realising - called me back twice to make sure that I had recovered the key. Very impressive.

Room Tip: If you find it difficult to walk up hills, then try to get accommodation where it is flat e. g. on t...
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  • Stayed August 2014, travelled with family
    • Sleep Quality
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Helpful?
1 Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2014

Have been going to center parcs since I was a baby with my parents and my sister. We have always been impressed by the outstanding accommodation. Yes it is pricey but it is always clean and even though most of the extra activities are very expensive swimming is free and there is plenty of space to cycle, though taking your own bikes is better as hiring them from the site is expensive. The pool is clean and has many shoots, hot tubs, plunge pools, rapids and more! There are also shops in the plaza and many restaurants of good quality and a supermarket which is quite expensive so if you are self catering take most of your own food. Also there is the sports center with a few shops and cafe bar, which you can access down some ramps or a free land train. On the way down there are other restaurants and some childrens parks. They include an adventure playground with a (free) zip wire. You can also take dogs however there is no outdoor space where you can let your dogs run about which is disappointing due to the vast space center parcs is. But they do allow dogs and are very friendly towards them.
We are going again this year and cannot wait!
Rubie

  • Stayed October 2013, travelled with family
    • Value
    • Sleep Quality
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Helpful?
1 Thank Rubie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2014

Dont book the teddies bear picnic. when we attended, it was held in the sports hall with badminton being played by the side of us, really noisy with bowling etc taking place. The people hosting it were more interested in watching the other sports taking place, they didn't engage with the children at all , told a story from a ripped scruffy old book . No communication from start to finish total rubbish and a real disappointment as everything else in Center Parcs is first class.

Stayed August 2014, travelled with family
Helpful?
1 Thank Sally D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 26 August 2014

We stayed for a week in Pine 308 which is a 2 bedroom new style executive lodge. We paid the extra for early check in and got there at around 13.50pm. There was already a queue and check in took us around 25 minutes. First impressions of our villa were pretty disappointing from the outside. It resembled a 1960’s style prefab with dirty rendering and overgrown vegetation. The photos on their website show the larger 2 storey villas which look a lot better. The location however was excellent. The inside was more attractive so that was a relief having paid over £1,800 for the week. The good points were the showers and the spa bath which were very good. The beds were also very comfortable as were the sofas. The master bedroom was spacious but the twin bedroom was very small. The kitchen area is also very small, around the size of a standard caravan kitchen I would say. I thought initially that the villa was clean but closer inspection revealed some greasy crockery in the cupboards, thick dust on the top of the pictures and stains on the bedroom carpet. Nothing major enough to complain about but not what you would expect when paying these prices. The ducks were also a pain as they kept trying to invade the villa through the patio doors. I had around 5 of them come in the one day and it was quite difficult to get them out without scaring them. The housekeeping staff were lovely but it was a bit annoying having someone coming in doing inventories. The TV also had oversized subtitles that we could not remove despite going into the various settings. We managed to remove them on BBC channels but not on ITV. The remote for the TV in the main bedroom was also missing.

The staff we met were all really friendly, polite and helpful, especially Russell who runs the laser clay pigeon shoot activity. My son did the arial activity with zip wire which he also enjoyed. We had also booked the falconery but we had a problem locating where it was. There were no clear directions from the village square, and despite leaving in good time we got lost and were 10 minutes late. We were told that we would be unable to undertake the activity given that we had missed the health and safety briefing. I found this very annoying given that guests on other activities were arriving late and were not turned away. That was £28 down the drain, so be warned. We ate at Hawtons which was very average. Service was very slow and the menu very run of the mill. I like fresh fish but struggled to find any here apart from frozen prawns. Had sea bass in Café Rouge which was a lot better and the service more efficient. We had breakfast in the Grand Café one morning which was OK but at £10 was too expensive. The service was also very slow there. My son loved the pancake house which is great if you have a sweet tooth which I don’t. We found the eateries in general to be just basic chain pub type food but at very inflated prices.

I would advise you do a shop before you get there as the prices in the Parc Market make Waitrose look like a budget supermarket! There is a Sainsbury’s in Frome close by and others in Warminster. Also take your own cleaning products as they only supply a basic starter kit. Don’t buy the disposable BBQ’s as they are useless. I bought 2 and neither delivered enough heat to cook anything. You would get more heat from burning the £10 note that they cost to buy. Other guests also said the same so it was not just ours. The constant threat of being run over by bikes is worrying. It’s like the M25 for cycles in most places, especially the village square. There are also a lot of service vehicles driving quite fast around the site. Be aware that the land train does not run until 6pm on Mondays and Fridays. We did not know this and ended up stranded by the lake with dozens of steps and a steep boardwalk back up to the village square. Not ideal when you have a lung condition! The whole site is very hilly so definitely not for those with mobility problems.

Not sure that I would return but if I did it would not be in peak season and not for a week. Personally, I think it would have been better value staying in a sea front 4 star hotel with pool and spa for what we paid. I really do think Centerparcs need to look very carefully at their pricing as a vast majority of complaints about them is about cost. I also note that they have substantially increased their prices for 2015. The ultimate holiday highwaymen in my opinion! Everywhere you look there are also wheelie bins. Given that it is supposed to be a forest setting please can they not be hidden behind wooden screens?

Room Tip: Pay the extra and stay in Pine which is close to the Plaza and Village Square
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
6 Thank SallieWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 August 2014

We spent 3 nights at this forest. We were 5 adults and 4 children. We all enjoyed it. Arrived at the cottage which was so clean and well prepared. It was my 1st time at center parcs so didn't know what to expect. Rooms were really nice. We had 4 rooms, with 2 bathrooms, storage room and a spacious living room and dining space. The cottage was fully equipped with cutleries and plates, 2 mini fridges and dishwasher. Stove and microwave were also available.
Our kids' ages ranged from 10months to 5years so limited activities but they definitely enjoyed the subtropical pool, the slides and for the eldest kid, the wild river.
Must recommend the spa. It was lovely and definitely very relaxing. They have different steam rooms with various range of temperature and aroma scents.
We had booked our bikes with the kids seats/trailers/helmet in advance as well other activities and spa. I do recommend the advanced booking as well.

Room Tip: Our cottage was close to the pool plaza but at the other end of the outdoor activities and the river...
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank NoorT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Center Parcs Longleat Forest

Property: Center Parcs Longleat Forest
Address: Warminster BA12 7PU, England
Region: United Kingdom > England > Wiltshire > Warminster
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool
Hotel Style:
Ranked #1 of 5 Speciality Lodging in Warminster
Hotel Class:5 star — Center Parcs Longleat Forest 5*
Also Known As:
Center Parcs Longleat Forest Village Hotel Warminster
Center Parcs Warminster
Center Parcs Hotel Warminster
Center Parcs Longleat Forest Warminster, UK - Wiltshire

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