Having upgraded to a better room I would have expected to get that room but no only a standard room. After spending time trying to find my booking.
Then after realising they had given me the wrong room, and complaining I got the room I paid for so I thought.
Using the shower there was only a dribble of water, phoning the reception to be told I will send the bar staff to have a look! Nobody came, then got a call to say nobody from maintenance and also no manager! So after no shower went and spoke to reception and fully booked and nothing they seemed to do or were willing to do. Manager day off. Also told that heating not working either and no maintenance again, sounds like a cost saving exercise to me.
Would not recommend and would avoid in future. No empathy or understanding of how this could ruin a great weekend.
- Official Description (provided by the hotel):
- A warm welcome awaits you at the Leigh Park Country House Hotel & Vineyard. Set in five acres of landscaped gardens, overlooking the picturesque Wiltshire Downs and only a short journey from Bath, the Leigh Park is a classical Georgian country house hotel with charm, character and a subtle elegance. The superbly appointed Vine conservatoire Restaurant offers both traditional English and International cuisine using prime local produce together with home grown organic fruit and vegetables from the kitchen garden. The Hotel offers 38 individually designed bedrooms, with the more traditional style rooms in the main house together with sixteen brand new contemporary chic designed executive bedrooms some in the former Coach House. Leigh Park has its own Vineyard which consists of 600 Reichensteiner vines in the one acre of walled garden within the grounds, which produce a particularly attractive medium dry white wine, exclusive to the Hotel. Local Attractions: The Leigh Park Hotel located on the edge of Bradford-on-Avon is situated in an ideal position to visit the many local West Country Tourist attractions including the Saxon town of Bradford-on-Avon itself, the Georgian Heritage City of Bath, Stonehenge, Longleat, and the National Trust Village of Lacock. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Bradford On Avon