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“Pleasant enough place for a drink”
Review of Swan Hotel

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Swan Hotel
Reviewed 21 June 2012

Have only had a drink in the Swan Hotel a few times. The bar area is nice, with good quality furnishings and comfortable seating - and a generally light open feel. Drink prices seem reasonable for a hotel bar.

For fine weather there are some outdoor tables and chairs in back courtyard area.

  • Stayed: June 2012, travelled with friends
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Thank philipoconnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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186 - 192 of 248 reviews

Reviewed 18 June 2012

We visited Bradford Upon Avon this weekend and decided to try somewhere different for lunch. And opted for the Swan Hotel near the town bridge.

Upon entry the decor and surroundings are very pleasant and in keeping with the building and it is all presented lovely.

We were not sure whether to just sit ourselves down or whether we had to wait and a young waitress bypassed us two times whilst we just stood there deciding upon what to do. In the end we asked her on her next trip by and looking a little vacant she realised we wanted to eat and showed us to a table.

We were asked for our drink order which we gave, two cokes and we ordered our roast beef sunday lunch. We had no choices on how it was cooked upon ordering. Our meal was brought to us within about 10 minutes, but no drinks...after a while, we went and got our own as the waitress had seemed to have disappeared! We were very aware of the grumbling family next to us yet carried on. The presentation of the meal was good, BUT the beef was extremely rare and chewy. I tried for a little while but gave up after I'd finished the rest of the veg.

Afterwards we spoke to who we think was the manager and he was very civil but said that we should have said if we wanted it cooked specifically. Do they bring their beef out virtually uncooked everytime??

The family next door watched our conversation with interest and then afterwards started talking to us about how they had thought the same.

Eventually the manager said I would not have to pay for the meal, but we still had to pay over £17 for one roast meal and two cokes...which we had to get ourselves anyway!

Will not be going back....

  • Stayed: June 2012, travelled as a couple
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Thank lynsandsteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2012

Everything about the Swan was perfect when my daughter and I visited this spring. The hotel is charming. The staff did everything possible to make our stay delightful. We look forward to visiting the area again -- there is so much to see -- and we will definitely return to the Swan.

  • Stayed: February 2012, travelled with family
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1  Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2012

Have to write about our experience on a Sunday at the Swan. Sunday lunch with our family from Australia was not the pleasant experience we had expected. Poor service, had to ask for EVERYTHING, cold food and cold plates (and not enough of it), too expensive for what we had. Staff were conspicuous by their absence and we had to get up and go and find them to ask for what was missing on the table. Looks like the whole place needs a make over. We live fairly locally so I don't know what the tourists to the beautiful Bradford on Avon would think.

  • Stayed: May 2012, travelled with family
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Thank Skelaswas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2012

Charming place, very nice service. Will come back. Great breakfast.

  • Stayed: April 2012, travelled on business
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Thank 927feldman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2012

A recent change of management has seen the Swan regenerated with enthusiasm and new ideas. Some 15 of us converged on the hotel for a birthday celebration. All needs were catered for with a 'can do' attitude prevalent with all staff. Service was excellent as were the rooms and food. Recommended highly!!!

Room Tip: All rooms were protected from noise of the street but the quietest would back on to the car park at...
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  • Stayed: February 2012, travelled with family
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1  Thank timw1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2012

Went into the swan for lunch and ordered a bowl of soup and was charged £5.95. Pricey I thought but the open fire is nice. When it turned up it was a small bowl and came with no bread. When I asked for bread I was told that this was a side order and I would be charged for it. This would have brought the price over £7.00. For soup. I indignantly complained and was brought a slice of sliced bread and no butter which I was not charged for. Soup wasn't bad but a bit salty. Will not be going again.

Stayed: February 2012, travelled on business
Thank morgan b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swan Hotel

Address: 1 Church Street, Bradford-on-Avon BA15 1LN, England
Region: United Kingdom > England > Wiltshire > Bradford-on-Avon
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #5 of 7 Hotels in Bradford-on-Avon
Price Range: £67 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Swan Hotel 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
Located in the centre of this picturesque town The Swan provides accommodation, food and a popular pub. Catering for business people and visitors to the town and area the Inn has 12 well appointed en suite rooms, some suitable for families, free wifi, great breakfasts, lunches and dinners. The food offering is both traditional British and Asian, not fusion but simply offering the best of both worlds, great for the couple or group where some like spicy, others don't! ... more   less 
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Also Known As:
Swan Hotel Bradford On Avon

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