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“Marco Piere White hasn't got it right!”
Review of Rudloe Arms

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Rudloe Arms
Ranked #3 of 4 Hotels in Corsham
Sudbury, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Marco Piere White hasn't got it right!”
Reviewed 18 June 2014

We booked into room 6 which was on the corner with lovely views of the country side- that was the only high point of the two day break, from then on it was all down hill. The evening meal was average but, the breakfast was very poor with bacon cooked to a crisp, eggs overcooked. The meal the following evening at the Pear Tree followed the same pattern but, this time with poor service. Although the meal was reasonable the only waiter had to serve five tables which resulted in dinner lasting over two hours for the three courses. Why all the photographs with Marco with so called celebs on th walls all over the hotel and restaurant? It was more than enough to put you of your food. I agree with the previous reviewers, the furnishings were dated and the mattress far too soft resulting in two nights of sleeplessness. And finally finding the Pear Tree Restaurant which was hidden along a B road took longer than the staff said it would.

Room Tip: Room 6 if you can put up with the terrible matteress
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  • Stayed May 2014, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
1 Thank Dennisjmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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London, United Kingdom
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 June 2014 via mobile

The rooms are extremely dated and are in need of a facelift. The beds could have better mattresses, the furniture is old and damaged, the television is tiny.
The bathroom had the loudest flush (I thought the shower had been left on!!) and lacked a hair dryer.

However... The food quality was excellent (though the range of the menu was limited)! The service in the restaurant (in particular the waiter with the unique moustache) was faultless and made us feel special.
Little touches such as they had put our free bottle of prosecco in an ice bucket when we arrived for dinner, were appreciated.
On the whole, as we came on a Secret Escape (ie for what we paid we got good value) we were not disappointed....
Would we come back? Only if there was a special offer again.

Stayed June 2014, travelled as a couple
Helpful?
Thank Sudoku2310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tockenham, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 June 2014

Invited to join friends we had no preconceived ideas as to what to expect except that we had not enjoyed eating at the Rudloe Arms sister restaurant, the Pear Tree. Once inside the hotel we struggled to find somewhere to sit while we waited for our friends; the 'lounge' was full of games tables for football, pool, bar billiards etc that were too close together to actually use! Once in the restaurant the furnishings were more conventional and we were comfortable enough. Sadly the two people who ordered fish and chips left half their meals (my husband rarely leaves anything but this was too bad even for him). Luckily the company of our friends is more important to us than what we eat.

Stayed May 2014, travelled with friends
Helpful?
Thank T0ckenhamstr0ller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Wallsend, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 7 June 2014 via mobile

I have to choose on a 5 point review my rating; 4 spots for very good is too high, whilst 3 for average is too low - so I give 3.5 for good.

You have to experience the Rudloe Arms to believe it; eclectic maybe the word to describe it - over the top is closer. From the entrance with the giant mirror ball and erotic art, to the ridiculously over the top bar with far too many 'props'; 2 pool tables using up much needed seating, and a lit up pink juke box that doesn't seem to work.

The bar man with his 'tash art is coolio, friendly and welcoming and some of the staff are good - others displaying their spotty bra or a maître d' that can't be heard are weak members of the team. Even the presence of their Boss, Mr White, dining in the restaurant didn't inspire them - all it seemed to do was slow down proceedings as he tasted most of the menu as the rest of us were made to wait.

Our table was booked for 9pm - it was 9.25 when we were taken to our seat, without an apology and 10pm before our starter arrived. We were told our starter choice wasn't available 10 minutes after ordering but got a drink as an apology.

Main course wasn't the best - I can cook salmon better myself as it was overlooked and dry and my wife's pork chop was smaller than asda's best!

Desert was good with a really nice fondant although the ice cream wasn't home-made.

I found the whole experience a little disappointing to be honest. It was good food, but not what you expect from a MPW establishment - it was clear the take over started with the decor - now it's time to concentrate on the food.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey, United Kingdom
Level Contributor
103 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 4 June 2014

As you can see from my profile we travel a lot to different cities/types of hotels/holidays and I give honest reviews. It is difficult for me to write badly about places but I would avoid this place at all costs. We booked this hotel as we are foodies and we were travelling up to the cotswolds and thought this looked ideal. I noticed mixed reviews but thought we'd give it a go, big mistake. We walked through to check in were there is slightly inappropriate art on the walls for such an open area. We were early so weren't expecting our rooms to be ready we just wanted to leave our luggage as we were going into bath and didn't want the luggage in the car. As we were waiting people were checking out and complaining. I asked to leave our luggage and it was left just in the hall for all to see, not very secure. On our return I had to ask for help with the luggage and we were shown to a building separate from the main building. This building is calling out for attention. It could be nice but it looks like someone has forgotten to finish the outside area, as there are doors leading to the outside area from the ground floor rooms it would be nice to use these to their advantage. The rooms are filthy. My husbands insulin pen rolled off the bedside table under the bed, I wish I hadn't had to move the furniture to retrieve it. The light shades are the ones that are closed in, only use these if you are going to clean them, they were disgusting. The bathroom shower had an empty shampoo bottle placed on the door ledge, not even the shampoo that they supply, god knows how long it had been there. We booked dinner with big expectations because on the name associated with this hotel. We sat in the bar for a drink before hand which was pleasant our son loved the pool tables! We went to check in for dinner to be told go to the bar I will collect you from there, I explained we had just come from there but she was insistent that our table wasn't ready. The menu was not very imaginative and if you were staying for more that one night it would be boring. My jacket had to go over my chair as no one offered to take it, I didn't notice until I was packing my jacket away that the cuff on one side was filthy from where it had been touching the floor! Food was ok, limited wine list and the one we wanted they didn't have. Breakfast was ok. We were pleased to check out.

Room Tip: Make sure they are clean, both our rooms were filthy.
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  • Stayed April 2014, travelled with family
    • Value
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Helpful?
1 Thank Jodie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 June 2014

The chief difference Marco Pierre White’s ownership has made to the Rudloe Arms (previously Rudloe Hall) pertains to first impressions. The beautiful neogothic house frontage – always impressive in that looming, Victorian way – is now theatrically adorned with ‘vintage’-looking prints of Union Flags, and the vestibule and reception are generously adorned with monochrome society glamour shots (the raciest ones are by the door) and blown-up vintagey maps which seem intended to create an overall atmosphere of dystopian jet-set degeneracy.

There is, though, a consistent pattern of style over substance, and a general inattention to detail that should give the new management cause for concern. Some of this is superficial, and concerns only the hotel’s novelty quirks and playful follies. The games room/sports bar, for example – previously a wooden-panelled multi-purpose function room – is now more for show than use. Its facilities are mostly props. The jukebox is there for the way it looks (the television has priority). The football tables cannot be properly used, since the handles are not secure. The bar billiards table has obviously been moved from its original occasion on the other side of the room but, strangely, the associated scoreboard has not followed.

But some of this inattention is more significant from the perspective of a normal customer. This hotel to which White has attached his name does not offer a breakfast noticeably different from a mid-range B&B: orange juice from concentrate, weak coffee, mechanically-sliced bread such as you might buy at a Happy Shopper, and adequate but unremarkable food. This is not encouraging for guests who are undecided about dinner. The suspicion is that, although the breakfast/main dining room has been completely redecorated and looks fantastic, behind the kitchen door little has changed in fifteen years. In terms of service, Rudloe Hall is still drawing on the supply of untrained local teenagers to deal with customers, who are nice enough, but not of the calibre White’s London fanbase would expect.

Worse, for the curious one-off visitor, is the new accommodation block – and it can only really be called a ‘block’ – back down the drive. The ‘executive’ double rooms in ‘Treetops’ are comfortable, clean, and spacious enough, but they are a world away from the conceits of the main house: all magnolia walls and Travelodge key-cards. The guest who books a room based on pictures of the main house is likely to be very disappointed.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CRJFear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
218 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 3 June 2014

I want to give three and a half but you can't so, in fairness I have rounded up! The first thing to say is that we stayed here on a Living Social deal & so we didn't have to pay full whack. Let's do the good things first:

The Senior Manager Paul and the reception staff are really pleasant and professional. We were made to feel welcome when we checked in and when we went to the restaurant for our first night evening meal.
We were accommodated in the Annexe, rather than the hotel, that suited us nicely, we had a ground floor apartment room which was "disabled-friendly" (I will come back to that). It was spacious, neutral and with a nice size bed. It was clean & tidy.
There were however some problems with the accomodation, which again in fairness, when brought to the very friendly & professional young receptionist on duty on Sunday morning she did her best to address:
One of the lamps by the bed did not work- the bulb blew when it was switched on. Not a major issue as we swapped it with the desk lamp.
The internal bathroom extractor fan which is operated by a sensor panel on the floor as you step into the bathroom, showed a green light for on, but wasnt in fact working.
The Disabled friendly bathroom really isnt! It most certainly wouldn't do at all for anyone who cannot stand or is wheelchair reliant. The wash basin is built into a solid unit that you couldnt get your legs under if you were seated,while there are two "grab bars" either side of the washbasin you would have to be a Simian to stretch that far!!
The handrail (only one on the right hand side of the toilet) was wobbly & the toilet was standard height. The shower a curved type has to be entered by stepping up around five inches from the floor & you would have to be able to stand independently if you wanted to use it. The bath - looked lovely, but again impossible if you had a significant problem with independent mobility. Oh dear...
Of most concern however were the french doors in the room. There was a key in the lock, however, it was not the right key for the doors and they couldnt be opened. This was a pain in the sense that there are no windows & it was impossible to give the room an airing on what was a pleasant day, but more seriously it represents a real fire hazard if the front of the building was to catch fire there would be NO WAY OUT. This couldnt be resolved while we were there but I really do hope that it is followed up on as a matter of urgency.
Interestingly, despite having "disabled" accomodation, there is not a single dedicated bay and the stone chippings on the drive would make it pretty challenging for a wheel chair. An attempt at "landscaping" around the annexe has failed miserably with weeds growing in abundance & the ornamental spiky grass is just about holding its own in the arid environment...
Sorry to whinge but that's how it is! The final niggle was the TINIEST TV we have ever seen in, what is promoted as "Executive" accomodation.
To try and finish on a plus, the original building is indeed quirky with some interesting interiors, an eclectic mix you might say! The bums and boobs photos in the entrance hall coupled with the huge mirror ball are inoffensive, just didnt quite get what the statement was supposed to be (unless it was a play on Rudloe?) The grounds around the old building are lovely & the large chess board and croquet lawn are a nice touch. I would say its fine, but I would think carefully about paying full price. Second review on restuarant and Pear Tree posted separately....

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlorenceScholar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rudloe Arms

Property: Rudloe Arms
Address: Leafy Lane | Near Bath, Corsham SN13 0PA, England (Formerly Rudloe Hall Hotel)
Region: United Kingdom > England > Wiltshire > Corsham
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #3 of 4 Hotels in Corsham
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Rudloe Arms 4*
Number of rooms: 40
Official Description (provided by the hotel):
Perfect food and incredible, caring staff where "nothing is too much trouble" is what makes this truly unique and boutique English country house no. 1 in the area. With stunning views overlooking the World Heritage Roman city of Bath, in 15 acres of gardens, Croquet and a 9 hole practice golf course, you'll be spoiled indeed! ... more   less 
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Also Known As:
Rudloe Hall Corsham
Hotel Rudloe Hall
Rudloe Arms Corsham, Wiltshire

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