We had a very disappointing stay. The room was fine. Did its job. What spoilt the weekend was the catalogue of service issues in the restaurants. The first night one of the main courses was burnt & they switched the wine without informing us. They did nothing to rectify the problems. On the second night we ate at the sister restaurant at the Pear tree inn. We waited almost an hour to be seated, even though we had booked. The service was almost non existent. We waited 15 mins for the starter to be cleared & 25mins to clear the mains, only after I had to get someone. The food was great, but the service completely ruined the meal.
There were also issues at breakfast the next day.
When I explained the issues the the front desk at check out, they told me a manager would get in touch, as he was in a meeting. That never happened.
They clearly don't care. They are getting most of the basics wrong. It is not a relaxing weekend. You will just leave annoyed.
- Official Description (provided by the hotel):
- Perfect food and incredible, caring staff where "nothing is too much trouble" is what makes this truly unique and boutique English country house no. 1 in the area. With stunning views overlooking the World Heritage Roman city of Bath, in 15 acres of gardens, Croquet and a 9 hole practice golf course, you'll be spoiled indeed! ... more less
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- Also Known As:
- Rudloe Hall Corsham
- Hotel Rudloe Hall
- Rudloe Arms Corsham, Wiltshire