I stayed here recently for a wedding with my 2 year old daughter. The wedding was wonderful and we had a really good time. But the hotel itself is such a strange mix of old and new it just doesn't go! You think you are staying in a lovely old hotel, but the art work is just odd, with neon lighting and not in keeping with the building. It ruins the whole experience.
We stayed in the Treetops annex building and the room was huge (it should be at £160 a night!) but I thought the room was tired. The tv was so small there was no way to watch it from the bed. There was an additional bathroom which had a bidet and a desk in it - I am not sure when you would have the need for both in the same room! The kettle was "well used" and with cheap UHT milk, you couldn't have a decent cuppa! There were some random books on a desk, which had a laminate note saying "we understand that damages may occur, but if a book goes missing, you will be charged for it - The Management". Not very welcoming. There was no hotel information in the room, about breakfast/check out times/health and safety of the hotel/local attractions/room services etc. It didn't feel like value for money at all.
When I choose a hotel, I normally will pick one because it is suitable for children, but as we were staying for a wedding, and were in a family suite, I thought it would be OK. The hotel itself has no baby changing facilities and you have to go back to your room for nappy changes etc. Not great when you can't check in until 2pm. As we were in the annex, this is quite a task with a 2 year old. You have to walk down the driveway, then go up 2 floors in the lift, and through another door. My daughter's bed was a sofa bed which was so uncomfortable I put it away and she slept in the big bed. I should have just had a normal double room and saved £60!
The lighting is so poor we had to "feel" our way out of the side entrance of the main building and moving a buggy around the narrow corridors with tables in the way was very tricky! (Wheel-chair access would be near on impossible!)
Breakfast was terrible, 1 small sausage, 1 bit of dry bacon, 2 eggs, 1 mushroom and 1 tomato. Considering Marco Pierre White owns this hotel, you would expect a decent breakfast. But it really was one of the worst I have ever had. The seats in the restaurant are "bucket" style so it is impossible for a child to sit at and eat, not that there was a breakfast option for her anyway. The coffee was flavourless too!
The good thing I can say was that despite the hotel's poor access, child facilities, lack of information and guidance, décor and tiredness, the staff were all very polite and helpful when asked, in what was a rather uncomfortable stay. I was asked for comments when I checked out, and I told them that as they are a wedding venue and have family rooms, children should be accommodated for. Let's hope they listen!
- Official Description (provided by the hotel):
- Perfect food and incredible, caring staff where "nothing is too much trouble" is what makes this truly unique and boutique English country house no. 1 in the area. With stunning views overlooking the World Heritage Roman city of Bath, in 15 acres of gardens, Croquet and a 9 hole practice golf course, you'll be spoiled indeed! ... more less
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- Also Known As:
- Rudloe Hall Corsham
- Hotel Rudloe Hall
- Rudloe Arms Corsham, Wiltshire