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“Excellent hotel”
Review of Casa Hotel

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Casa Hotel
Ranked #2 of 15 Hotels in Chesterfield
Certificate of Excellence
Reviewed 19 March 2014

I have stayed here many times on business. It really is an excellent hotel. Staff are extremely friendly and obliging. Rooms are a reasonable size and very well decorated.
Location is good as is near motorway. Food in bar is good and very informal there. Breakfast is very good.
Would certainly recommend.

Stayed: February 2014
Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DownhamStuart, Operations Director at Casa Hotel, responded to this reviewResponded 23 March 2014

Dear Pat H

Thank you for your review. As a regular guest it is wonderful that you take the time to share your feedback. The Barca Bar team are delighted to read that you enjoy the relaxed atmosphere created in there, perfect for business travellers.

Kind regards

Mark Thurman
Operations Manager

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903 - 909 of 1,505 reviews

Reviewed 19 March 2014

I've had the pleasure of stopping here a few times now so although this review is specific to my latest visit I can honestly say it reflects fairly all my previous stays.
This hotel is excellent, they think of everything, the room is super, the service and staff are excellent, especially in restaurant where I was not only looked after but also valued as a customer, this shone through.
I don't need to say anymore, except food at breakfast and evening meal were great and along with those the value for money principle applies, well done staff and management!

  • Stayed: March 2014, travelled on business
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Thank toyotaverso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DownhamStuart, Operations Director at Casa Hotel, responded to this reviewResponded 23 March 2014

Dear Toyotaverso

Thank you for writing such a fantastic review. As a repeat customer it is wonderful to know that we consistently deliver on the things that matter to you. We look forward to seeing you again soon.

Kind regards

Mark Thurman
Operations Manager

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Reviewed 18 March 2014

Stayed here for one night whilst visiting friends - husband chose hotel.

Convenient for the motorway and easy enough to find as it's on the dual carriageway. Check in was smooth and pleasant, staff were great.

The room was large enough for the two of us, and the bed was certainly big enough and very comfortable. Nice to have a carton of milk rather than the usual sachets, and the homemade biscuits were a nice touch too! I would have liked more that 2 coffee sachets though (I know there were 2 decaff as well but decaff coffee isn't my thing)...TV was ok, although we didn't make much use of it as we were out for the evening and checked out at 11am next day.

Bathroom big enough, rain shower worked well. Good complementary shampoo etc.

Breakfast - we had ours included in the cost of the room otherwise a full English is £12.50 a head. For the price, I would have expected the food to have been warmer than it was because the beans, mushrooms and hash browns were all decidedly cool which was surprising given that the breakfast room was really busy and there was an almost constant queue for plates and food.

Whilst we had a great nights sleep and the room was nice enough, I think that the price might well be a little on the high side but in fairness it probably reflects that it attracts a number of business travellers who want something better than average as well as tourists and functions etc.

  • Stayed: March 2014, travelled as a couple
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Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DownhamStuart, Operations Director at Casa Hotel, responded to this reviewResponded 23 March 2014

Dear Scubatwo

Thank you for taking the time to review CASA. It is great to read so many positives. We have taken your comments regarding coffee on board as well as the temperature of a few of our breakfast items, this has been addresssed and rectified.

Kind regards

Mark Thurman
Operations Manager

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Reviewed 18 March 2014

once again CASA Hotel in chesterfield has excelled itself in every way. Staff so helpful and courteous and they make you feel at home. The standard of the rooms and the quality of the furniture is second to none. The most comfortable beds in any hotel. The food in the restaurant is as good as you will get anywhere and well worth the visit. This hotel just shouts quality.
yours in faith Chris D

  • Stayed: March 2014, travelled as a couple
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Thank christopherd65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DownhamStuart, Operations Director at Casa Hotel, responded to this reviewResponded 23 March 2014

Dear Christopherd65

It is great to read that you enjoyed all aspects of your stay. it is particularly pleasing to read that you felt made to feel at home, this is exactly how we want our guests to feel.

Kind regards

Mark Thurman
Operations Manager

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Reviewed 16 March 2014

This is our 2nd visit to the Casa, as part of a large party.
The standard of the rooms are exceptional including a goods night sleep in one of the most comfortable hotel beds I have ever stayed in.
All of the hotel staff are charming and can never do enough for you, food of a high standard, well presented and full of flavour.
Congratulations on a well appointed city hotel

Stayed: March 2014, travelled as a couple
Thank hilary_hudson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DownhamStuart, Operations Director at Casa Hotel, responded to this reviewResponded 23 March 2014

Dear Hilary_Hudson

Thank you for taking the time to write such a great review. It was a pleasure to welcome you all back for another stay with us and I am delighted that you enjoyed it.

Kind regards

Mark Thurman
Operations Manager

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Reviewed 12 March 2014

Having stayed between 3-4 nights a week for the last year I feel compelled to say how brilliant my stay at the Casa was. From the welcoming efficient reception staff, to the very clean rooms and the really comfortable beds. The restaurant staff were exceptional nothing was too much trouble morning or evening! If you have to stay away from home I recommend this hotel as it is exceptional!

  • Stayed: February 2014, travelled on business
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Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DownhamStuart, Operations Director at Casa Hotel, responded to this reviewResponded 14 March 2014

Dear Barbara S

Thank you for your glowing review and recommendation. I am so pleased that you found the comfort and service levels so consistent over the time you spent at Casa. I do hope that we may be able to welcome you back in the future.

Kind regards

Stuart

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Reviewed 7 March 2014

Casa is definately worth a visit - we stayed in the Picasso suite and it was clean, spacious and comfortable. The hot-tub was lovely, my only critisism of this is that it could do with a lifter - the cover is very difficult and heavy to manoeuvre.

Other little niggles: The bathroom was adequate but could have done with being larger for a suite of this size and price - loads of towels though, bathrobes and slippers and really nice toiletries. There was also no means of making fresh coffee in the suite - fine if you're a tea drinker but I really missed my "proper coffee", somehow a sachet of nescafe doesn't really hit the spot! It really does need either a coffee maker or even a cafetiere with some good fresh coffee. For me, a black coffee adict, this is far more important than a carton of fresh milk in the fridge!

Dinner was excellent and breakfast too was really good - extensive buffet and staff more than happy to cook anything else to order. All the staff were really helpful and nothing seemed too much trouble.

The reason for my 4 star rather than 5 is, unfortunately, nothing that can be altered. The location is fine if on business in the area but all the rooms look out on a concrete jungle of car park, main roads and large supermarkets.

However, would I go again - yes!

Room Tip: Have a suite - Picasso was lovely - and eat in the restaurant - food was excellent.
See more room tips
  • Stayed: March 2014, travelled as a couple
    • Value
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Thank Ravensett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DownhamStuart, Operations Director at Casa Hotel, responded to this reviewResponded 11 March 2014

Dear Ravensett

Thank you for your review and constructive comments. We are actually installing two additional balcony hot tubs this week as they have proved so popular with our guests. I am so pleased that you enjoyed your stay in the Picasso suite. I will check the covers on the hot tub and I acknowledge your comments regarding the coffee. Our suite bathrooms are exactly double the size of our standard bathrooms, and, in keeping with our value for money ethos, we pack rather a lot into them including separate rainshower cubicle, double basins and whirlpool bath with TV.
I am delighted that you rated your dinner and breakfast experience so highly as we pride ourselves on the quality of our food and service at Casa. We see our location as a key strength as we are so easily accessible from major routes and provide a great base for exploring the Peak District and surrounding areas. It is great to hear that you would visit us again and I hope we can welcome you back soon.

Kind regards

Stuart

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Casa Hotel

Address: Lockoford Lane, Chesterfield S41 7JB, England
Phone Number:
Region: United Kingdom > England > Derbyshire > Chesterfield
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Chesterfield
#3 Romantic Hotel in Chesterfield
#3 Family Hotel in Chesterfield
Price Range: £86 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Casa is Chesterfield premier four star hotel. An independent hotel, situated in the historic market town of Chesterfield, within easy reach of the beautiful Peak District and neighbouring cities, Sheffield and Nottingham. Casa is one of the only hotels in the UK that offers hot tubs on the balconies of four of our luxury suites. Each of our 100 bedrooms are designed with comfort and luxury in mind, fully controlable air conditioning thoughout, all windows are triple glazed and we only use award winning Hynos mattresses on our beds, rain showers in the bathrooms and 32' LCD screens with freeview, free high speed Wi-Fi and private fridges stocked with water and fresh milk. You'll also find homemade biscuits for your tea or coffee. Our bathrooms have rain showers with controls that enable you to adjust the temperature before getting in, without getting soaked. Our rates include a hearty breakfast in the Cocina restaurant, with eggs, bacon and sausages that are sourced locally from Walton Lodge Farm, just four miles away. To complement Casa's theme, Cocina restaurant offers a menu with a Spanish twist. Our talented chefs cook using Josper charcoal ovens, flown over especially from Barcelona. Our wine list is of the highest quality, thanks to the owner's passion for fine wines. Our cocktail bar, Barca, is a haven of free Wi-Fi, fresh coffee, delicious food and signature drinks, made using only the best brands and ingredients from around the world. Our eleven meeting rooms are purpose built to offer you the latest in conferencing solutions. We are able to accommodate from two to 280 people and all of our meeting rooms have floor to ceiling windows for maximum daylight, air conditioning, complimentary high speed Wi-Fi, data projection and 32" LCD televisions. ... more   less 
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Also Known As:
Casa Hotel Chesterfield, Derbyshire

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