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“Great service and wonderfully helpful staff”
Review of Sandpiper Hotel

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Sandpiper Hotel
Ranked #10 of 15 Hotels in Chesterfield
Certificate of Excellence
Reviewed 19 March 2012

I stay at this hotel for 2 days and nights every 2 months for business purposes in the area.
The staff are always so helpful and respectful. The food is really good and there is always
plenty of it! Once I thought I had left something behind in my room so rang the hotel. The
gentleman on reception could not have been more helpful even ringing the cleaner at home who had cleaned my room to check with her if she had found the article! ( I found it later at home) The rooms are very comfortable with all the usual amenities.
I would recommend this hotel to anyone. They always remember my name and I am greeted with smiles whenever I stay.

  • Stayed: March 2012, travelled on business
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Thank Liz2809170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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253 - 259 of 309 reviews

Reviewed 8 March 2012

This Hotel got everything wrong on our visit. We were on a Groupon break and were treated like second rate citizens. Could not get a table in the restaurant until 8.30 as the staff were needed for a big party in the function room. When we arrived in the restaurant we were then told by the restaurant supervisor that 'we are running a little late tonight due to the function'!!!! What a cheek!
Food was very poor and cold with nothing on the Specials board at all, and when we asked to see a manager about our disastrous meal he flatly refused to come to the restaurant to sort out the problems.
Goupon coupon only covered a portion of the menu and so we ended up being charged an extra £14 for food that we did not and could not eat.
Everyone has worked here for too long and it shows in their poor attitude to customer service. The Hotel is also bang on the main Chesterfield to Sheffield main Road which is very busy and noisy.

Never ever again!

Room Tip: Do not go there
  • Stayed: February 2012, travelled as a couple
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Thank chepwinjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2012

We stayed at the Sandpiper as part of a Groupon voucher deal. We are so glad that we did, and would happily return.

When we arrived, the hotel does not look very exciting. It has a motel appearance on a main road, looking like a seventies hotel (although it did look clean and well cared for. We were a bit apprehensive when we arrived due to the cheap motel look.

We were greeted by the door being opened for us by a very friendly member of the management team, and booked in with many smiles and much professionalism. The questions we were due to ask about our deal were answered before we could ask and the directions to the room were easy to follow.

The room (number 2) is upstairs – the banister is not really suitable for the more infirm, but fine for us. Once in the room, it had everything we needed, but more importantly, it was immaculate, clean and very well presented. The TV had Freeview channels and the tea coffee allowance was normal for any hotel, plus biscuits. The shower was not very good – a nice bathroom but the water pressure made it more of a hot gentle rainfall than a shower – but this could just be our room. Our included bottle of wine was in the room – it was the wrong colour, but reception changed it promptly while we were out.

We ate in the restaurant. This is a lovely airy, clean and smart room. The staff were very professional, well trained and efficient. The food was absolutely superb – more Masterchef than Motel. We cannot speak highly enough of the service or quality – we saw no plates going back with food left on them!

After a restful night, we went back to the restaurant (which, in motel-style, is reached by going outside) for breakfast. Breakfast finishes at 0930 on Sunday – we got there at 0910 to find a large queue. There is a good cold buffet and a hot buffet (tea, coffee and toast are served to you). When we reached the hot buffet, there was almost nothing left, so we waited, plates in hand as one of the senior waiting staff promised a new supply. Sadly, this turned out to be half a dozen eggs. So, with a small amount of food, we sat down, after being told that the sausages would be brought to us – they never materialised, although after we had finished, we were asked if we had had them. We said no, so were asked if we wanted them, but we had finished so said no. I can say that what we had was very good quality, but the lack of food top-up was annoying when we were looking forward so much to it after the meal the night before.

Breakfast dishes disappeared at 0930 on the dot – very efficiently!

So, first impressions of what could have been a tired motel were completely wrong. The staff are very well trained, pleasant and efficient. The chef deserves a commendation for his food, but breakfast needs to be available until finishing time.

Whilst there, we picked up their comprehensive wedding brochure – if you live in the area and have a wedding to plan – look here, the value for money is amazing!

We are looking forward to going back.

Room Tip: If you are infirm, ask for a ground floor room as the stairs are not easy with hard to grip banniste...
  • Stayed: February 2012, travelled as a couple
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1  Thank DonJan_Wirral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2012

We stayed overnight at the Sandpiper on a groupon deal and were extremely pleasantly surprised. The room was spotless and had everything we could have needed. Staff could not have been more helpful, nothing was too much trouble. The food in the restaurant was exquisite and the manager in the restaurant treat us like royalty. You really could not hope for better, if you are wanting a stay in this area, we would highly recommend it. Thank you Sandpiper!

  • Stayed: February 2012, travelled as a couple
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2  Thank pameelia123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2012

Have just returned from a two day stay using our Groupon vouchers. Having read a couple of the earlier reviews we were not sure what to expect but were very pleasantly surprised. Our room was large, well equipped and spotless. We ate in Henry's Bar both nights, choosing from the main restaurant menu the first night and then from the lighter menu the second night. Both meals were excellent both in terms of quality and presentation. The full English breakfast was one of the best I have had, served with very fresh hot toast (unlike the cold, chewy toast you often get in hotels). All the staff were very friendly and helpful in particularily Kenny and the breakfast dining room staff.

  • Stayed: February 2012, travelled as a couple
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1  Thank Sally R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2012

My husband and I spent a night here, the staff were very nice and pleasant, the meal in the restaurant was lovely and service was excellent. Great full English breakfast the next morning. The room was spacious and very clean, I couldn't fault anything about this hotel.

  • Stayed: February 2012, travelled with friends
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1  Thank cath2702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2012

My partner & I have just spent the weekend at the Sandpiper via a gift on a groupon offer. Our room was very large & clean. We had a lovely meal in the restaurant on Saturday evening & couldn't fault it at all. Unfortunately the kitchen was closed on Sunday for a deep clean or we would have eaten in the restaurant that night too. We were a bit cold in the room Saturday evening due to the cold weather & we saw the night porter who let us have a heater for our room. Everyone at the hotel was very pleasant & very helpful even down to sweeping the snow off our car before we left . Would definitely recommend.

  • Stayed: February 2012, travelled as a couple
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Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandpiper Hotel

Address: Sheffield Road | Sheepbridge, Chesterfield S41 9EH, England
Region: United Kingdom > England > Derbyshire > Chesterfield
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 15 Hotels in Chesterfield
Price Range: £43 - £64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandpiper Hotel 3*
Number of rooms: 46
Official Description (provided by the hotel):
The Sandpiper comprises 46 en-suite bedrooms, including Standard and Executive Rooms, 2 Conference & Banqueting Suites, Fanshawe’s Restaurant and Henry’s Café Bar. We are conveniently located near to J29/30 of the M1 Motorway and less than 3 miles from Chesterfield Town Centre. The hotel is a short drive from Sheffield City Centre and the glories of the Peak District National Park. The hotel has ample free and secure parking.At the Sandpiper Hotel we offer the ideal environment so you can make the most from your stay, so whether for business or pleasure, we have the perfect surroundings for you to relax and unwind.If you are planning a Wedding, Birthday or any another Celebration , then look no further, call our experienced team to 'Tailor Make' your event to suit your every need.Our award winning Fanshawe’s Restaurant offers an extensive choice of menus, available for lunch and dinner, creating that perfect dining experience. We also offer an excellent value traditional 4 Course Family Sunday Lunch.You will find Henry’s, our Stylish Café Bar the perfect place to relax on your own or in company, where you can enjoy various hot and cold beverages, tasty snacks and meals from our lounge menu. Our 'Free Wireless Internet Service' is offered throughout the Hotel creating an ideal place to hold informal business meetings. ... more   less 
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Also Known As:
Sandpiper Hotel Chesterfield, Derbyshire
Hotel Sandpiper

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