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“Easter weekend”
3 of 5 bubbles Review of Sandpiper Hotel

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Sandpiper Hotel
Ranked #10 of 15 Hotels in Chesterfield
Certificate of Excellence
Bradford, United Kingdom
1 review
“Easter weekend”
3 of 5 bubbles Reviewed 30 April 2014

We have stayed at this hotel annually for several years for our Association dinner (Smooth Fox Terrier Association). The accommodation and food is always excellent. This year however was marred by the rudeness of the night barman who made it very clear that he had no intention of serving any residents after 11pm. He kept opening the main door so that we were all freezing and told us "to keep the noise down" (we were only talking). If that was customer service, it was dreadful

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gargeous3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sue-hotel, Front Office Manager at Sandpiper Hotel, responded to this review, 21 August 2014
Hello Gardeous3
Thank you for your review following the Smooth Fox Terrier Association Annual Dinner. First of all, thank you for the positive points you mention - the excellent accommodation and food. Your Association has been using us for several years now and we are always pleased to welcome your members.
We are obviously disappointed with your comments about the service in the bar as we strive to keep all our guests happy. Your review indicates that our night barman had no intention of serving residents after 11 p.m. Our night porter comes on duty at 11 p.m. and is quite happy to serve residents after this time providing it doesn't cause a problem for any of our other residents. Unfortunately the incident you refer to happened at 1 o'clock in the morning and not 11 p.m. as indicated. We received two separate adverse comments about the noise, one from a member of your own party. On both occasions the night porter politely asked if you could be a little quieter. When it became obvious that this wasn't going to happen, he took the decision to close the bar. As responsible hoteliers we have to consider all our residents and I hope this response serves to show that we acted appropriately. I am pleased to say that your members enjoyed their stay with us, as your organiser's review of 21st April confirms. We are delighted that the Smooth Fox Terrier Association has booked again for 2015 and hope we will have the opportunity of welcoming you again
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284 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
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English first
Stopke on Trent
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 21 April 2014

The Smooth Fox Terrier Association held its annual dinner there once again on April 19th 2014. As ever the staff are most helpful and made us feel very welcome. Good accommodation and food excellent! Our members all enjoyed the night.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sue-hotel, Front Office Manager at Sandpiper Hotel, responded to this review, 21 August 2014
Dear Jenny
Thank you for your review following the Smooth Fox Terrier Association Dinner in April. Apologies for this delayed response. Over the years you have been holding your Annual Dinner with us we have got to know most of your members well and we are delighted you all enjoyed the event. We look forward to welcoming you again in April next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 April 2014

Very impressed with the Sandpiper Hotel. As David S and Mac said in their reviews they took our group in at short notice. Kenny and his staff were helpful and friendly, they really went the extra mile! The rooms were clean, comfortable and the food was excellent.Thoroughly enjoyed our stay. Doc and Christine G

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DocF47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amble, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 April 2014

Excellent hotel, very friendly staff, very helpful, clean rooms, spacious, food excellent, hotel took us in at a days notice when original hotel had to cancel, and really did us proud. Everything we had originally asked for were given. Well done Sue for coordinating everything at such short notice, and Ken and his staff for making this a complete success from what could have been a disaster. Already booked for next year.

Room Tip: We had over 40 attending and had no complaints from anyone regarding rooms, not much traffic noise a...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gosport, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 April 2014

Mac Danae Reunion
A nearby hotel had to cancel our year long planned reunion at extremely short notice. Fortunately they recommended the Sandpiper. Kenny and his team at the Sandpiper swung into action and saved the day. Not only did they manage to take us at short notice but with a lot of organisation they actually manged to billet all 45 of us and provide the planned menus that we had all preselected.
The Staff were all professional friendly and coped admirably with the extra bodies that had suddenly been thrust upon them. A special mention must be made of Pam who not only held the fort on reception but did a stirling job behind the bar
They have a hidden star in the Chef who's food is brilliant and produced to a high standard over the two days the group were there we were all in agreement on the high standard set by the kitchen and dining room staff.
The bedrooms are large and en-suite. Our room was clean and as far as I was aware there were no complaints from any of the group about their rooms a mean feat in itself , well done the housekeeping staff
Although the hotel is a little way out of Chesterfield (3 Miles) this is no detriment as there is a regular bus service (half hourly) to and from Chesterfield which drops you outside the hotel.
All in all a most enjoyable stay and one in which we hope to repeat next year.

Room Tip: Although the front of the hotel is is on the main road side I would opt for that side rather than th...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mac M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedford, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 7 April 2014

We decided to stay at the sandpiper hotel as we wanted to visit chatsworth house. The hotel is lovely and there is little to criticise! The room was clean and tidy, the breakfast was cooked well and tasted nice. Overall this hotel is a great hotel and it is a great price! The staff are also very friendly and welcoming, and recommended a great restaurant for us to visit. The only one problem we encountered was the bed seemed to be on wheels and even the slightest lean or movement sent it moving across the floor!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rose9123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 April 2014 via mobile

We chose to have our wedding breakfast and evening reception at the sandpiper. I can not say enough about it, the team there are fabulous. Kenny and John were fantastic hosts for us very professional in every way possible. The food that we had was out of this world, the yorkshire puddings are huge!!! Nothing is too much trouble for these people, my husband was not well and kenny went out shopping to get stuff for us so as not to hinder our day. The rooms are beautiful and clean. We had alot of family and friends stay over and all have said how fabulous the service was that they all received. The room for the wedding was beautifully laid out. Our day could not have been any better thanks to these guys they made it fabulous for us.

Stayed March 2014, travelled with family
Helpful?
1 Thank Jacqui E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandpiper Hotel

Property: Sandpiper Hotel
Address: Sheffield Road | Sheepbridge, Chesterfield S41 9EH, England
Region: United Kingdom > England > Derbyshire > Chesterfield
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 15 Hotels in Chesterfield
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sandpiper Hotel 3*
Number of rooms: 46
Official Description (provided by the hotel):
The Sandpiper comprises 46 en-suite bedrooms, including Standard and Executive Rooms, 2 Conference & Banqueting Suites, Fanshawe’s Restaurant and Henry’s Café Bar. We are conveniently located near to J29/30 of the M1 Motorway and less than 3 miles from Chesterfield Town Centre. The hotel is a short drive from Sheffield City Centre and the glories of the Peak District National Park. The hotel has ample free and secure parking.At the Sandpiper Hotel we offer the ideal environment so you can make the most from your stay, so whether for business or pleasure, we have the perfect surroundings for you to relax and unwind.If you are planning a Wedding, Birthday or any another Celebration , then look no further, call our experienced team to 'Tailor Make' your event to suit your every need.Our award winning Fanshawe’s Restaurant offers an extensive choice of menus, available for lunch and dinner, creating that perfect dining experience. We also offer an excellent value traditional 4 Course Family Sunday Lunch.You will find Henry’s, our Stylish Café Bar the perfect place to relax on your own or in company, where you can enjoy various hot and cold beverages, tasty snacks and meals from our lounge menu. Our 'Free Wireless Internet Service' is offered throughout the Hotel creating an ideal place to hold informal business meetings. ... more   less 
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Also Known As:
Sandpiper Hotel Chesterfield, Derbyshire
Hotel Sandpiper

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